Troubleshooting; What Should I Do If The Ni Switchblock Doesn't Appear In Max - National Instruments SwitchBlock Getting Started Manual

ADE
LabVIEW or
LabWindows/CVI
ANSI C or Microsoft
Visual C/C++

Troubleshooting

If an issue persists after you complete a troubleshooting procedure, contact NI technical
support or visit ni.com/support.
What Should I Do if the NI SwitchBlock Doesn't Appear
in MAX?
1. In the MAX configuration tree, expand Devices and Interfaces.
2. Expand the Chassis tree to see the list of installed devices, and press <F5> to refresh the
list.
3. If the SwitchBlock carrier or SwitchBlock card is still not listed, power off the system,
ensure that all hardware is correctly installed, and restart the system.
4. Navigate to the Device Manager.
Operating System Description
Windows 8
Windows 7
Windows Vista
Windows XP
5. If you are using a PXI or PXI Express controller, verify that a National Instruments
entry appears in the system device list. Reinstall NI-SWITCH and the device if error
conditions appear in the list. If you are using an MXI controller, right-click PCI-to-PCI
Bridge, and select Properties from the shortcut menu to verify that the bridge is enabled.
10 | ni.com | NI SwitchBlock
Table 2. Locating NI-SWITCH Examples
Locate examples with the NI Example Finder. Within LabVIEW
or LabWindows/CVI, select Help»Find Examples and navigate
to Hardware Input and Output»Modular Instruments.
Locate examples in the
directory, where
\niswitch
following directories:
• Windows 8/7/Vista—
Documents\National Instruments
• Windows XP—
Users\Documents\National Instruments
Right-click the Start screen, and select All apps»Control Panel»
Hardware and Sound»Device Manager.
Select Start»Control Panel»Device Manager.
Select Start»Control Panel»System and Maintenance»Device
Manager.
Select Start»Control Panel»System»Hardware»Device
Manager.
How to Locate Examples
<NIDocDir>\CVI\Samples
<NIDocDir>
Users\Public\Public
Documents and Settings\All
is one of the