Setting Up The Room Support Services - Black Box RS-MODERATOR User Manual

CHAPTER 3: CONFIGURATION USING RS-MODERATOR
Here you can choose one of the logos placed on the logos stack. Then click the "OK" button. Repeat this step for all units for which
you want to display a logo. Tap "Save" to save changes and apply it to the whole reservation suite.

3.10 SETTING UP THE ROOM SUPPORT SERVICES

The reservation system panels enable sending of room support requests. Through the panels you can:
Š Order room cleanup Š
Š Order catering Š
Š Send a request for repair to two various service departments. One of these, for example, may be the facility service department Š
(dealing with malfunction of air-conditioning, lighting, ventilation etc.) and the other one the IT department (caring for the
functionality of computers, Wi-Fi connection, LAN and so on).
If some of these reservation panel functions are enabled, you will see an options button in the upper right corner of the panel. From
there you can send requests for room support, order catering, etc. Requests are sent to the email address you have entered for this
purpose. If cleanup or support request is sent through the panel, an icon in the upper right corner indicates that the room is waiting
for cleanup or repair. For more detailed description of how to use the services, see the RS-TOUCH7 manual, Using the room support
services section.
To set up a cleanup request email, tap "Room support services/Cleanup."
Here you can set the email address to which the cleanup requests will be sent. Tap "Save" to save changes.
To setup catering requests, tap "Room support services / Catering."
In the "Catering" section, you can enter catering menu items. You can enable or disable an item by using the checkbox to the right
of the item (you can for instance disable an item if it is temporarily unavailable). You do not need to delete the whole item, but you
can enable or disable it by using the checkbox. There can be a maximum of 10 items on the menu. The menu is shared by the whole
reservation suite, i.e. when you change it on one panel, the changes will be effective on all the remaining panels of the reservation
suite as well.
In the field "Catering request email" you can set the email address to which the catering requests will be sent. Tap "Save" to save
changes.
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FIGURE 3-32. SET UP CLEANUP REQUEST
FIGURE 3-33. SET UP CATERING REQUEST
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