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10-40kVA UPS INSTALLATION AND USER MANUAL SAFEPOWER S KEEP FOR FUTURE REFERENCE for the entire life of the appliance IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 0 of 63 + FR...
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All rights reserved. The information in this document is subject to change without notice. Publish statement Thank you for purchasing this series UPS. This series UPS is an intelligent, three phase in Three phase out, high frequency online UPS designed by our R&D team who is with years of designing experiences on UPS. With excellent electrical performance, perfect intelligent monitoring and network functions, smart appearance, complying with EMC and safety standards, The UPS meets the world’s advanced level.
Contents 1 Safety ................................4 1.1 Safety notes ............................4 1.2 Symbols used in this guide ......................5 2 Main Features ............................. 6 2.1 Summarization ........................... 6 2.2 Functions and Features ........................6 3 Installation ..............................8 3.1 Installation ............................8 3.2 Cabinet Outlook ..........................
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Appendix 5 RS485 communication port definition ................56 Appendix 6 Dry contact port communication port definition ............57 Appendix 7 REPO instruction ........................58 Appendix 8 Battery replacement ....................... 59 Appendix 9 Dust-proof net replacement ....................62 IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 3 of 65 + FR...
1 Safety Important safety instructions - Save these instructions There exists dangerous voltage and high temperature inside the UPS. During the installation, operation and maintenance, please abide the local safety instructions and relative laws, otherwise it will result in personnel injury or equipment damage. Safety instructions in this manual act as a supplementary for the local safety instructions.
1.2 Symbols used in this guide WARNING! Risk of electric shock CAUTION! Read this information to avoid equipment damage IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 5 of 65 + FR...
2 Main Features 2.1 Summarization This series UPS is a kind of three-in-three-out high frequency online UPS. The UPS can solve most of the power supply problems, such as blackout, over-voltage, under-voltage, voltage sudden drop, oscillating of decreasing extent, high voltage pulse, voltage fluctuation, surge, inrush current, harmonic distortion (THD), noise interference, frequency fluctuation, etc..
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With this 3-stage charging method, it extends the life of the batteries and guarantees fast charging. LCD Display With LCD plus LED displays, the user may easily get UPS status and its operational parameters, such as input/output voltage, frequency & load%, battery % and ambient temperature, etc...
3 Installation 3.1 Installation 3.1.1 Dimension (mm) 3.1.2 Installation Leave some space around the cabinet for operation and ventilation 1. Leave at least 500mm space in the front for ventilation 2. Leave at least 500mm space at the right and left for operation 3.
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3.1.3 Unpack checking 1. Don’t lean the UPS when moving it out from the packaging 2. Check the appearance to see if the UPS is damaged or not during the transportation, do not switch on the UPS if any damage found. Please contact the dealer right away. 3.
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Cut off the bandage IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 10 of 65 + FR...
Remove the package 3.2 Cabinet Outlook Front View Side View IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 11 of 65 + FR...
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10-20kVA Rear View (terminal block without cover) (1) LCD panel (2) RS485 port (3) Dry contact port (4) Parallel port 1 (5) USB port (6) Parallel port 2 (7) RS232 (8) Power Switch (9) REPO port (10) I/P Switch (11) Terminal block (12) Intelligent Slot 1 (SNMP card/ Relay card)
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30-40kVA Rear View (terminal block without cover) (1) LCD panel Intelligent Slot 1 (SNMP card/ Relay card) (3) Intelligent Slot 2 (SNMP card/ Relay card) Battery Power Switch (5) Dry contact port USB port (7) RS485 port REPO port (9) RS232 (10) Parallel port (11) Maintenance switch &...
3.3 LCD control panel LCD control panel introduction 1 LED from top to bottom: “alarm”, “bypass”, “battery”, “inverter” 2 LCD display 3 scroll button 4 Off button 5 On button(battery cold start switch) 3.4 Installation notes Note: Consider for the convenience of operation and maintenance, the space in front and back of the cabinet should be left at least 100cm and 80cm respectively when installing the cabinet.
capacity should be reduced when this UPS is installed in place whose altitude is higher than 1500 meters, shown as the following table: (Load coefficient equals max load in high altitude place divided by nominal power of the UPS) Altitude( 1500 2000 2500...
Cable Dimension AC Input AC Output DC Input Grounding cabinet 10KVA 15KVA 20KVA 30kVA 40kVA CAUTION! Protective earth cable: Connect each cabinet to the main ground system. For Grounding connection, follow the shortest route possible. WARNING! Failure to follow adequate earthing procedures may result in electromagnetic interference or in hazards involving electric shock and fire 3.7 Power cable connect...
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30-40kVA: Terminal sequence from left to right: Input phase A(L1), input phase B(L2), input phase C(L3), input Neutral line, output phase A(L1), output phase B(L2), output phase C(L3), output and battery Neutral line, battery positive, battery negative. There are 3 connectors of GROUND under the terminal block.
3.8 Battery connection 10-30kVA: The UPS adopts positive and negative double battery framework, totally 16pcs (optional 18/20) in series. A neutral cable is retrieved from the joint between the cathode of the 8 ) and the anode of the 9 ) of the batteries.
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Note The BAT+ of the UPS connect poles is connected to the anode of the positive battery, the BAT-N is connected to the cathode of the positive battery and the anode of the negative battery, the BAT- is connected to the cathode of the negative battery. 10-30kVA factory setting of the long-run unit is battery quantity---16pcs, battery capacity---12V65AH (charger current 9.75A).
UPS parallel Installation The following sections introduce the installation procedures specified to the parallel system. 3.9.1 Cabinet installation Connect all the UPS needed to be put into parallel system as below picture. Make sure each UPS input breaker is in “off” position and there is no any output from each UPS connected.
mode. 3.10 Computer access One end of a USB cable connect to the computer, the other end connect to the USB port on the UPS. Open the software Muser4000, click “system” button. A window of “Software Parameter Setting” comes out as below, COM choose according to the UPS , baud rate choose 9600, protocol choose “HIP”, then save this setting.
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Put the UPS name into “Equipment Name”, and UPS’ ID address into “Equipment address”. Click the button “Append”, then the connection between UPS & computer is accomplished. CAUTION! When the UPS worked on inverter. If you want to use PC to set the output voltage and frequency.
4 Operation 4.1 Operation Modes The UPS is a double-conversion on-line UPS that may operate in the following alternative modes Normal mode The rectifier/charger derives power from the AC Mains and supplies DC power to the inverter while floating and boosting charge the battery simultaneously. Then, the inverter converts the DC power to AC and supplies to the load.
A manual bypass switch is available to ensure continuity of supply to the critical load when the UPS is out of order or in repair and this manual bypass switch bears for equivalent rated load. 4.2 Turn on/off UPS 4.2.1 Restart procedure CAUTION! Make sure grounding is properly done! Set the Battery Breaker to the “ON”...
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If the rectifier fails at startup, the bypass LED will light up. When the inverter starts up, the UPS will transfer from bypass mode to inverter mode, and then the bypass LED extinguishes and the inverter LED lights up. No matter whether the UPS can work normally or not, all the status will be shown on the LCD display.
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Switch OFF OUTPUT breaker; At this time the bypass source will supply to the load through the MAINTENANCE breaker . Switch to normal operation (from mechanical bypass) CAUTION! Never attempt to switch the UPS back to normal operation until you have verified that there are no internal UPS faults Switch ON the output breaker.
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When battery normal, rectifier starts operation, 30s later, inverter starts and operates and battery LED on CAUTION! Please press the close start button after 30 seconds until closing the battery switch. 4.2.5 Shut down procedure CAUTION! This procedure should be followed to completely shut down the UPS and the LOAD.
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Open the OUTPUT breaker. The UPS shuts down. WARNING! Wait for about 5 minutes for the internal D.C. bus bar capacitors to be completely discharged. 4.2.6 Parallel setting Connect the UPS with computer. Power on the UPS. Open Muser4000 software, after connecting with the UPS successfully, click “System”->“User Set”...
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At the window of “Data Set”, click “Work Mode”,, choose “Parallel” for the value, then click “Set” as shown in below picture. If the UPS sounds a “beep”, that means the setting is correct. At the window of “Data Set”, click “Ups ID”, write a value for the parallel UPS ID at the right side, such as “1”, then click “Set”...
means the setting is correct. CAUTION! After changing the parallel system ID, the connection between Muser4000 and equipment might be interrupted. If it occurs, please re-connect in accordance with the instruction described before. CAUTION! Parallel cable cannot be connected when setting the parallel parameters. After setting the UPS needed to be paralleled, power off all the UPS.
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Introduction CAUTION! The display provides more functions than those described in this manual. There are 17 interfaces available in the LCD display: Item Interface Description Content Displayed CODE Operational status and mode Input A(Input L1) Voltage & Frequency Input B(Input L2) Voltage &...
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2) Press “scroll” button, the UPS goes to next page as shown below. 2. Phase A (L1) Input/Frequency 3. Phase B (L2) Input/Frequency 4. Phase C (L3) Input/Frequency 5. Bat + (Positive) 6. Bat - (Negative) 7. Backup time IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 32 of 65 + FR...
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8. Phase A (L1) Output Voltage/Frequency 9. Phase B (L2) Output Voltage/Frequency 10. Phase C (L3) Output Voltage/Frequency 11. Phase A (L1) Load Capacity 12. Phase B (L2) Load Capacity 13. Phase C (L3) Load Capacity IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 33 of 65 + FR...
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14. Total Load Capacity 15. Temperature (battery/Internal and ambient temperature) 16. Software version & model 17.Alarm Code If has battery charging, above 2-13 interface windows will also display the charging status at the same time as below: Charging Status Boost Floating 3) Pressing “scroll”...
returns back to the first one and vice versa. 4) All alarm codes are present when abnormal behavior(s) occur(s). 4.4 Parameters setting The setting function is controlled by 3 buttons (EnterP, Off ▲, On ▼): Enter P---goes into the setting page and value adjustment; Off ▲ & On ▼---for choosing different pages. After the UPS turn ON, press buttons P &...
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press▲ or ▼ to exit the output voltage setting (save the output voltage setting) and goes to mode setting or frequency setting. CAUTION! When powered by inverter, it is necessary to turn off the inverter before setting voltage and frequency level. 4.4.3 Frequency setting Frequency setting (Note: Inside the broken-line is the flashing part.) When under the output voltage setting press On▼...
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Battery capacity setting (Note: Inside the broken-line is the flashing part.) When under the frequency setting press On▼ or when under battery quantity setting press Off▲, it goes to the battery capacity setting. The battery capacity line flashes as in above picture. use button EnterP to choose the different battery capacity.
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Bypass voltage upper limit setting (Note: Inside the broken-line is the flashing part.) When under the battery quantity setting press On▼ or when under bypass voltage lower setting press Off▲, it goes to the bypass upper limit setting. The bypass upper limit line flashes as in above picture.
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bypass upper limit setting or parallel ID setting. 4.4.8 Buzzer Mute Setting Buzzer Settings (note: red dashed box is the scintillation part Press key ON under bypass volt-lo setting or press key OFF into buzzer setting under Parallel operation ID setting. The scintillation of setting state shows as Figure 14 (Note: ON shows MUTE, OFF shows NO MUTE).
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ID setting (NOTE. Press On▼ under stand-alone mode to exit setting and save it. Now, the settings is completed.) 4.4.10 Parallel ID setting Parallel ID setting (Note: Inside the broken-line is the flashing part.) When under the bypass voltage lower limit setting press On▼ or when under parallel quantity setting press Off▲, it goes to the parallel ID setting.
picture. use button EnterP to set the parallel quantity. The parallel quantity range is 2~4. press▲ or ▼ to exit the parallel quantity setting (save the parallel quantity setting) and goes to parallel ID setting or parallel redundancy quantity setting. 4.4.12 Parallel redundancy quantity setting Parallel redundancy quantity setting (Note: Inside the broken-line is the flashing part.) When under the parallel quantity setting press On▼, it goes to the parallel redundancy quantity...
4) Turn off the input breaker of Unit 1, and make sure the UPS is off. Turn on the input breaker of Unit 2,access the LCD setting interface, setting the parallel working mode, ID NO.2 , parallel 4 units, redundant number .The other setting are the same as UPS 1 operation. 5) For Unit 3 and Unit 4 UPS, the operation setting are all the same as Unit 1 and 2.
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Battery EXTINGUISH EXTINGUISH LIGHT EXTINGUISH Self-diagnostics Inverter is EXTINGUISH EXTINGUISH starting up ECO Mode EXTINGUISH EPO Mode LIGHT EXTINGUISH EXTINGUISH Maintenance EXTINGUISH EXTINGUISH EXTINGUISH EXTINGUISH Bypass Mode Fault Mode LIGHT CAUTION "X" means it is determined by other conditions Alarm Information Fault code UPS Alarm Warning Buzzer...
Overload Once per second blinking No battery Once per second Battery LED blinking Battery under voltage Once per second Battery LED blinking Battery low pre-warning Once per second Battery LED blinking Internal Communication Error Once per 2 seconds Fault LED blinking DC component over limit.
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signals can reflect UPS running status. The card is connected to peripheral monitoring devices via DB9 female to facilitate the effective monitoring of the real-time status of UPS and timely feedback the status to monitor when abnormal situation occurs (such as UJPS failure, mains interruption, UPS bypass and ect.).
Appendix 1 Specifications Model 10KVA(S/H) 15KVA(S/H) 20KVA(S/H) 10KVA 15KVA 20KVA Capacity 13.5KW 18KW Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac Voltage Range 208~478Vac Frequency Range 45-55Hz at 50Hz/54-66Hz at 60Hz (auto sensing) Power Factor ≥0.99 Current THDi ≤3%(100% nonlinear load) Input Max.
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Bat. Load≤110%: last 10min, ≤125%: last 1min, ≤150%: last 5S, Mode ≥150% shut down UPS immediately Bypass Breaker 20A Breaker 32A Breaker 40A Mode Short Circuit 120A peak 140A peak Line Mode: Switch to Bypass; Backup Mode: Shut down UPS Overheat immediately Battery Low...
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Model 30KVA(S/H) 40KVA(H) 40KVA 30KVA Capacity 27KW 36KW Phase 3 Phase 4 Wires and Ground Rated Voltage 380/400/415Vac Voltage Range 208~478Vac Frequency Range 45-55Hz at 50Hz/54-66Hz at 60Hz (auto sensing) Power Factor ≥0.99 Current THDi ≤3%(100% nonlinear load) Input Max. voltage: 220Vac: +25%(optional +10%,+15%,+20% ) 230Vac: +20%(optional +10%,+15% ) 240Vac: +15%(optional +10% ) Bypass Voltage Range...
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Bypass Breaker 63A Breaker 80A Mode Short Circuit 164A Peak Line Mode: Switch to Bypass; Backup Mode: Shut down UPS Overheat immediately Battery Low Alarm and Switch off Self-diagnostics Upon Power On and Software Control EPO(optional) Shut down UPS immediately Battery Advanced Battery Management Noise Suppression...
Appendix 2 Problems and Solution In case the UPS cannot work normally, it might be wrong in installation, wiring or operation. Please check these aspects first. If all these aspects are checked without any problem, please consult with local agent right away and provide below information. Product model name and serial number.
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Or Battery low: Power ON the UPS with AC to set Battery quantity set the battery quantity &quantity; wrong; Switch on the power breaker. Power breaker in the rear panel not switch Buzzer beeps continuously and LCD Consult with your local agent for UPS is out of order indicates 1,3,5,9,15, etc repair...
Appendix 3 USB communication port definition Definition of port Connection between PC USB port and UPS USB port. PC USB port UPS USB port Description Pin 1 Pin 1 PC : +5V Pin 2 Pin 2 PC : DPLUS signal Pin 3 Pin 3 PC :DMINUS signal...
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Appendix 4 RS232 communication port definition Definition of Male port Connection between PC RS232 port and UPS RS232 port PC RS232 port UPS RS232 port Pin 2 Pin 2 send receive Pin 3 Pin 3 ,UPS send receive Pin 5 Pin 5 ground Available function of RS232...
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Appendix 5 RS485 communication port definition Definition of port Connection between the Device’s RS485 port and UPS RS485 port. device(RJ45) UPS(RJ45) Description Pin 1/5 Pin 1/5 485+ “A” Pin 2/4 Pin 2/4 485 - “B” Pin7 Pin7 +12Vdc Pin8 Pin8 Available function of RS485 Monitor UPS power status.
Appendix 6 Dry contact port communication port definition Definition of Male port Instruction: Instruction Pin1 UPS Battery Low Pin2 AC Power Failure Pin3 Turn off UPS Pin4 Common GND Function description: Monitor UPS status; Monitor UPS battery status; Shutdown UPS. IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25...
Appendix 7 REPO instruction Definition of port Connection diagram Connection between the button and UPS REPO port. Button UPS REPO Description Pin 1 Pin 1 Pin 2 Pin 2 A remote emergency stop switch (Dry contact signal and “normally open” - not provided) can be installed in a remote location and connection through simple wires to the REPO connector.
Appendix 8 Battery replacement 10-20kVA standard change battery: 1) Remove the screws of the right and left panel, and then open both panels 2) Remove the battery connection wire. Do not short the battery 3) Remove the screws of the covering of the battery and then remove the covering as the following picture shows.
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30kVA standard change battery: 1) Remove the screws of the right and left panel, and then open both panels Remove the battery connection wire. Do not short the battery Remove the screws of the covering of the battery and then remove the covering as the following picture shows.
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Appendix 9 Dust-proof net replacement 10-20kVA replace the dust-proof net Remove the screws of the right and left panel, and then open both panels Remove the screws as the following picture shows and then remove the front panel. About 30kVA Standard, please refer to the following steps 1-4 About 30kVA and 40kVA long type, because they have no internal battery, that is, there is no battery covering, so removing the battery covering is not needed.
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Remove the screws of the right and left panel, and then open both panels 2 Remove the screws of the battery covering and remove the battery covering. Then, remove the screws at the right side of the front panel. Remove the screws at the left side of the front panel, remove the LCD connection cable , then remove the front panel.
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Remove the dust proof net according to the following direction. IV375E Rev.00 Installation and user manual Date of issue : 2015-06-25 Page 64 of 65 + FR...
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IV375E Rev.00 Installation and user manual Date of issue: 2015-06-25 Pag. 65di 65+ FR...
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