VeriFone VX680 Quick Reference Manual page 2

REVERSAL (FULL/PARTIAL)
Reversals
may only be processed on sales within the current
batch.
• Tap the SCROLL icon until Reversal displays
• Select REVERSAL
• Select FULL (full amount reversed) or PARTIAL (partial
amount reversed)
• Select retrieval method: INV# (invoice #) or AMT
(amount)
• Enter retrieval information, and press ENTER
• YES (reverses
trans), NO (returns to last screen),
or NEXT (scrolls to next trans)
and press ENTER
• Terminal dials out, receipt prints
DEBIT RE-ENTER
• Tap the SCROLL icon until O ine displays
• Select OFFLINE
• Enter transaction amount and press ENTER
– Enter tip amount and press ENTER,
or press ENTER
• Select YES
• Swipe customer card or manually enter
account number and press ENTER
• Select DEBIT
• Select type: SALE or REFUND
• Enter network ID (three digits) and press ENTER
• Enter settlement date (MMDD) and press ENTER
• Enter original transaction date (MMDDYY) and press
ENTER
• Enter original time (HHMMSS) and press ENTER
• Enter original trace number (six digits) and press
ENTER
•
ENTER
• Enter approval code (six digits) and press ENTER -
ENTER
• Receipt prints
CREDIT OFFLINE ENTRY
• Tap the SCROLL icon until O ine displays
• Select OFFLINE
• Enter sale amount and press ENTER
– Enter tip amount and press ENTER, or press ENTER to
• Select YES
• Swipe or tap customer card or manually enter
account number and press ENTER
• Select CREDIT
ENTER
ENTER
• Enter transaction ID (15 characters) and press ENTER
• Enter approval code (six digits) and press ENTER
• Receipt prints
AUTHORIZATION ONLY
• Tap the SCROLL icon
• Select AUTH ONLY
• Enter sale amount and press ENTER
• Select YES
• Swipe, tap, or insert customer card or manually enter
account number and press ENTER
– Select the desired language
– Select CREDIT
– Enter expiration date (MMYY) and press ENTER
– Imprint the card and press ENTER
• Terminal dials out
– Remove the card
• Receipt prints
• Tap the TIP icon
• Select retrieval method: CLRK (clerk ID), AMT (amount),
ACCT (last 4 digits), or INV# (invoice #)
• Enter retrieval information, and press ENTER
• Transaction displays, select option
PREV (previous trans), NEXT (next trans), or INV#
(retrieve another invoice #)
• Enter the tip amount and press ENTER
• ENTER
•Select PREV, NEXT, or INV# to retrieve another
transaction
BALANCE INQUIRY
•
Tap the TIP
• Select
• Swipe, tap, or insert customer card or manually enter
account number and press ENTER
– Select the desired language
– Choose card? Select CREDIT or EBT
– If Credit, enter expiration date (MMYY) and press ENTER
– If EBT, select type: FOOD or CASH
– If EBT, have customer enter PIN on PIN pad and press
ENTER
• Terminal dials out
– Remove the card
• Receipt prints
•
EBT SALE (FOOD STAMPS/CASH BENEFITS)
Enter SALE
•
Enter sale amount and press ENTER
•
Select YES
Swipe customer card or manually enter
account number and press ENTER
•
Select EBT
•
Select FOOD or CASH
ENTER
• Have customer enter PIN on PIN pad and press ENTER
•
Terminal dials out and receipt prints
EBT SALE (ELECTRONIC VOUCHER)
• Select SALE
•
Enter sale amount and press ENTER
•
Select YES
• Swipe customer card or manually enter account
number and press ENTER
•
Select EBT
•
Enter voucher approval code (six digits), and press ENTER
• Enter voucher serial number (15 digits), and press
ENTER
• Terminal dials out, and receipt prints
EBT OFFLINE (FOOD STAMPS/CASH BENEFITS
• Tap the TIP icon until O ine displays
• Select OFFLINE
• Enter sale amount and press ENTER
• Select YES
• Swipe customer card or manually enter account
number and press ENTER
• Select EBT
• Select transaction type: FOOD or CASH
(food sale) or
FREFN (food refund)
• Enter network ID (three digits) and press ENTER
• Enter settlement date (MMDD) and press ENTER
• Enter original transaction date (MMDDYY) and press ENTER
• Enter original time (HHMMSS) and press ENTER
• Enter original trace number (six digits) and press
ENTER
•
ENTER
• Enter approval code (six digits) and press ENTER
• Receipt prints
EBT OFFLINE (ELECTRONIC VOUCHER)
• Tap the TIP icon until O ine displays
• Select OFFLINE
• Enter sale amount and press ENTER
• Select YES
• Swipe customer card or manually enter account
number and press ENTER
• Select EBT
• Select transaction type: VCHR
• Enter network ID (three digits), and press ENTER
• Enter settlement date (MMDD), and press ENTER
• Enter original transaction date (MMDDYY), and press
ENTER
• Enter original time (HHMMSS), and press ENTER
• Enter original trace number (six digits), and press ENTER
•
ENTER
• Enter approval code (six digits), and press ENTER
• Enter voucher approval code (six digits), and press ENTER
• Enter voucher serial number (15 digits), and press ENTER
• Receipt prints
EBT REFUND
• Select REFUND
• Enter refund amount and press ENTER
• Select YES
• Swipe customer card or manually enter account number
and press ENTER
• Select EBT
• Have customer enter PIN on PIN pad and press ENTER
• Terminal dials out, and receipt prints
ADD CLERK
• Press ENTER
• Select SERVERS
• Select ADD SERVER
ENTER
• Enter clerk ID (1-4 characters), and press ENTER
• Enter clerk password (5-10 characters), and press ENTER
• Re-enter the clerk password, and press ENTER
• Repeat steps to add another clerk
REPRINT A RECEIPT
• Tap the REPRINT icon
• Select reprint option: LAST RECEIPT (last transaction in
batch) or ANY RECEIPT (desired transaction in batch)
ENTER
• Receipt prints
REPORTS
• Tap the REPORTS icon
• Choose report: TOTALS (total amounts), DETAIL (each
transaction), or CLERK/SERVER (clerk totals/detail)
– If Clerk/Server, select option: TOTALS or DETAIL
– If Clerk/Server Detail , select ONE (one clerk) or ALL (all
clerks)
– If One clerk, enter the Clerk ID,
and press ENTER
• Report prints
TRANSACTION REVIEW
• Tap the SCROLL icon until Batch Review displays
• Select BATCH REVIEW
• Select retrieval method: CLRK (clerk ID), AMT (amount),
ACCT (last 4 digits), or INV# (invoice #)
• Enter retrieval information, and press ENTER
• Transaction displays, select PREV or NEXT to scroll
transactions
VIEW TOTALS
RB or
• Tap the SCROLL icon until Batch Totals displays
• Select BATCH TOTALS
– Press or to scroll hosts, then press
select host
• Batch totals display, press ENTER to exit
BATCH SETTLEMENT
• Select SETTLEMENT
• Sale and refund totals display, press ENTER to con rm
and press ENTER
• Terminal dials out, and displays GB XXXX ACCEPTED
• Press ENTER
• Settlement report prints
FAILED SETTLEMENT
RB or QD response
• Terminal will display RB [NUMBER] or QD [NUMBER]
• DO NOT delete batch or continue without Help Desk
veri cation
• Call Help Desk
AUTHENTICATE THE TERMINAL
• Press ENTER
• Select SETUP
ENTER
• Select AUTHENTICATION
• Enter the Authentication Code and press ENTER
• Enter your Zip Code and press ENTER
• Terminal dials out, then displays ACTIVATED
ALPHA CHARACTERS
• Press key corresponding with desired letter
• Tap the ALPHA icon until desired letter appears
[Number + ALPHA = Letter]
to