WarmFlow WS18 Manual

Wood pellet boiler
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Boiler Manual
Wood Pellet Boiler WS18/WP18
For use with ENplus A1 wood pellets only. Look for the ENplus A1 symbol.
Incorporating:
User Instructions
Installation Instructions
Service Record
Guarantee Terms & Conditions
Registration Documents
LEAVE THIS MANUAL WITH THE END USER

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Summary of Contents for WarmFlow WS18

  • Page 1 Boiler Manual Wood Pellet Boiler WS18/WP18 For use with ENplus A1 wood pellets only. Look for the ENplus A1 symbol. Incorporating: User Instructions Installation Instructions Service Record Guarantee Terms & Conditions Registration Documents LEAVE THIS MANUAL WITH THE END USER...
  • Page 2 IMPORTANT – Read this manual in full before installing, commissioning, servicing or operating this appliance. COMMISSIONING This appliance must be commissioned by a Warmflow engineer or other qualified biomass engineer in accordance with Section 4.1 of this manual. Failure to commission the appliance will invalidate the warranty.
  • Page 3: Table Of Contents

    CONTENTS KEY INFORMATION ......................4 USER INSTRUCTIONS ......................7 2.1 Filling the Pellet Hopper ........................ 7 2.2 User Control Interface ........................7 2.2.1 Home Screen Icons and their meaning....................8 2.2.2 Using the Main Menu .......................... 9 2.3 Cleaning ............................20 2.3.1 Cleaning Scheduler ...........................
  • Page 4 5.1 Alarms ............................68 5.2 Troubleshooting .......................... 76 YOUR GUARANTEES, TERMS & CONDITIONS ............... 78 APPLIANCE INSTALLATION/COMMISSIONING CERTIFICATE & REGISTRATION..82 APPLIANCE SERVICE RECORDS..................85 APPENDIX A – SUPPLEMENTARY INSTALLATION AND OPERATING INSTRUCTIONS FOR THE UK MARKET ......................96 APPENDIX B –...
  • Page 5: Key Information

    1 KEY INFORMATION Flue terminal Pellet hopper door Front casing door Isolator switch Combustion door Figure 1: Wood Pellet Boiler Overview. Wood pellet fuel is loaded into the integrated hopper located at the rear of the appliance (see Figure 1 above). The pellet hopper door must be kept closed at all times when not refilling. The combustion door is located behind the green coloured front casing door and has an interlock fitted to ensure the door cannot be opened during firing of the appliance.
  • Page 6 The combustion pot is located on the inside of the combustion door and can be removed for servicing and routine maintenance by releasing the toggle latches on either side of the pot as shown in Figure 2. Once the toggle latches are released the pot will be free to lift vertically from the combustion shelf.
  • Page 7 Description Model WS18/WP18 Type Wood Pellet Boiler Dimensions (mm) Width Depth 1170 Height 1135 Dry Weight (kg) Minimum Allowable Draft (mbar) 0.04 Flue Pipe Diameter (mm) Exhaust gas temperature at maximum output (⁰C) Exhaust gas temperature at minimum output (⁰C) Exhaust gas mass flow at maximum output 0.015...
  • Page 8: User Instructions

    2 USER INSTRUCTIONS 2.1 Filling the Pellet Hopper The wood pellets used to fuel the appliance must be compliant with the ENPlus A1 pellet standard. Using alternative pellets will invalidate the product warranty and will have a negative effect on the operation and performance of the appliance. The wood pellet fuel must be stored in accordance with the wood pellet manufacturer’s guidelines and in a cool dry area away from sources of ignition, condensation, excess humidity or other sources of moisture.
  • Page 9: Home Screen Icons And Their Meaning

    2.2.1 Home Screen Icons and their meaning. The home screen appears as shown in Figure 4. Fuel Status Current Page Boiler Status Cleaning Status Figure 4: Home Screen. Boiler Status Icon Status Meaning Boiler OK The appliance is functioning normally. There are no faults or alerts. Servicing is not due. The appliance has reached alert condition but will continue to operate as normal.
  • Page 10: Using The Main Menu

    2.2.2 Using the Main Menu The main menu can be accessed by pressing once on the ‘Program key’. This displays the main menu as shown in the Figures 5 and 6 below. Figure 5: Main Menu Page 1. Figure 6: Main Menu Page 2. ‘Down Arrow’...
  • Page 11 Alarms: Selecting the alarms menu enters the alarms display. This can also be entered at any time by pressing the ‘Display active alarms’ key. The screen shown in Figure 8 will be displayed when no alarms are present. Figure 8: Alarms Screen. When an alarm is present, the ‘Display active alarms’...
  • Page 12 Settings: Selecting the settings menu enters a sub-menu which has a number of information and setting screens. These can be viewed and adjusted by the user. The information and setting screens are displayed in the same format as the main menu screen and may be accessed in the same way.
  • Page 13 Information: Selecting the information sub-menu allows 3 information screens to be viewed. The first two information screens display a list of values relating to the operational performance of the appliance as shown in Figures 13 and 14. These values are for monitoring purposes only and cannot be altered.
  • Page 14 Figure 14: Information Screen (2 of 3). Text Description Expected Value(s) Valve Pos Indicates the position of the anti- 90% in Standby Mode by default. This value can condensation valve in the appliance. be altered in the Engineer/Parameters menu. 0% = Valve fully opened = all heat to Can modulate between 0 - 100% in all other property modes.
  • Page 15 Information screen 3 displays a list of values relating to the software used in the appliance as shown in Figure 15. The most important of these values is the Software Ver. (meaning software version). The example in Figure 15 displays the Software Ver. as 4.2.3a. It is beneficial to be aware of the software version used on the appliance prior to seeking technical support.
  • Page 16 1. There is an active alarm – Refer to Section 5 2. Cleaning mode is active – Refer to Section 2.5 “Cleaning” 3. Service mode is active – Refer to the WS18/WP18 Technical Manual 4. The appliance is recovering from a first ignition failure – duration 2 minutes The appliance will proceed to start-up if: •...
  • Page 17 The appliance has a Modulation sequence as shown in Figure 17. The Modulation sequence is always preceded by the Start-up sequence detailed in Figure 16, which determines the entry point in the Modulation sequence i.e. Powerband 1, Powerband 2 or Powerband 3 depending on the difference between flow temperature setpoint and the actual flow temperature.
  • Page 18 The “OK” status beside the time display on information screen 1 can change (see Figure 13). Further explanation of what can be displayed in this area on information screen 1 is provided in Table 5. Status Description The appliance can operate as normal providing there are no active alarms. Power Failure Recovery - There has been an electrical power failure (power cut) and power has now been restored.
  • Page 19 3.0 tonne capacity), a vacuum unit, a vacuum dispenser, connecting pipework and controls. The Vacuum Feed sub-menu can only be selected if a Warmflow compatible vacuum feed system has been correctly installed and configured in the Engineer menu by a Warmflow...
  • Page 20 Tests, In/Out. Help: Selecting the help menu, as shown in Figure 22 below, displays the contact details for Warmflow who should be contacted if you require further assistance or if you encounter a problem with your appliance. Figure 22: Help Screen.
  • Page 21: Cleaning

    2.3 Cleaning 2.3.1 Cleaning Scheduler The control system built into the appliance includes a cleaning scheduler that continually records the operating hours of the appliance. When a pre-defined number of operating hours has elapsed, an alert is triggered to indicate that a scheduled clean is due. The ‘Display Active Alarms’...
  • Page 22: Cleaning Status

    2.3.2 Cleaning Status The cleaning status of the appliance can be viewed at any time. From the home screen (Figure 24), press the ‘Program key’ to view the main menu. Figure 24: Home Screen Scroll to “3. Cleaning” in the Main Menu using the ‘Down Arrow’...
  • Page 23 If the cleaning status screen in Figure 27 is displayed, sufficient operating hours have elapsed for the cleaning scheduler to trigger a cleaning alert and a scheduled clean is due. This status will be displayed for three days with a daily count down indicating the remaining time by which cleaning should be completed.
  • Page 24 Once cleaning is initiated, if the cleaning procedure is interrupted for any reason, the screen in Figure 30 will be displayed when the cleaning menu option is selected. Press the ‘Enter’ key to resume and complete the cleaning procedure. Figure 30: Resume Cleaning Screen NOTE –...
  • Page 25: Cleaning Procedure

    There are 18 steps to cleaning a WS18/WP18 Wood Pellet Boiler Appliance. Please complete all steps with care in order to prolong the life of the appliance. If an alert screen is displayed (Figure 23), press the ‘escape’...
  • Page 26 STEP 2 – Activate the Cleaning Preparation Utility • From the cleaning status screen, press the ‘Enter key’ to activate the cleaning preparation utility. • A progress bar will appear on screen as the appliance prepares itself for cleaning (See Figure 33).
  • Page 27 STEP 4 – Open the Front Casing Door • Ensure that access to the front of the appliance is unobstructed and safe to work in. Ensure that the green coloured front casing door can be fully opened. • Unlock the front casing door of the appliance by inserting the key into the door handle as shown in Figure 35.
  • Page 28 Red light Isolator switch Interlock door release Green light Combustion door handle Figure 36: User Switches and Lights • Press and HOLD the large, green-coloured door release button located beside the isolator switch, highlighted in Figure 36. The combustion door interlock can be heard to release when this button is pressed.
  • Page 29 • Lift the combustion door handle up while still holding the door release button as shown in Figure 37 “Lift UP”. • The combustion door can now be opened and the door release button can be released. Leave the combustion door handle fully up until STEP 16. •...
  • Page 30 Combustion pot Toggle Latch Figure 39: Removing the Combustion Pot STEP 8 – Remove the Ash Pan (See Figure 40) • Ensure the combustion door is fully opened to make the ash pan more accessible and easier to remove. • Lift the ash pan from the ash pan area of the heat exchanger and set to the side ensuring that if hot, it is not placed in contact with materials that may be affected by heat.
  • Page 31 STEP 9 – Clean the Combustion Pot • Empty any loose material from the combustion pot into the ash pan as shown in Figure Figure 41: Emptying the Combustion Pot • Use a suitable brush* to dislodge any build-up of combustion deposits from the inside of the combustion pot as shown in Figure 42.
  • Page 32 • Dislodge any hard deposits from the surface of the combustion pot as shown in Figure 43 Figure 43: Dislodging Hard Deposits from the Combustion Pot • Ensure all air holes in the combustion pot are cleaned and unblocked (See Figure 44). Air holes Figure 44: Air Holes in the Combustion Pot •...
  • Page 33 STEP 10 – Clean the Heat Exchanger • Use a suitable brush* to remove any build-up of ash/dust from the combustion pot area of the heat exchanger. (* A dedicated ash vacuum cleaner may also be used. Make sure the ash is sufficiently cool before vacuuming.) Combustion pot area Figure 45: Combustion Pot Area of the Heat Exchanger...
  • Page 34 STEP 11 – Clean the Igniter Tube • Dislodge and remove any hard deposits from the tip of the igniter tube as shown in Figure 47 to ensure the full internal area of the tube is clear and airflow through the tube is not restricted.
  • Page 35 • Check that the seal on the bottom of the combustion pot is in place and in good condition (Refer to Figure 49). If this seal is removed or has become worn or damaged it should be replaced by a Warmflow engineer or other qualified biomass engineer. This seal is critical for efficient operation of the appliance.
  • Page 36 STEP 16 – Close the Combustion Door • Ensure the combustion door handle is in the fully up position as shown in Figure 50. Press and hold the green coloured door release button if necessary (see Figure 36) in order to raise the handle. Figure 50: Combustion Door Handle Up •...
  • Page 37 STEP 17 – Close the Front Casing Door • Close the front casing door and rotate the door handle clockwise through 180⁰ to engage the latch. • Lock the front casing door of the appliance using the key provided. STEP 18 – Confirm Cleaning is Complete •...
  • Page 38 Figure 54: Main Menu - Cleaning o The cleaning status screen should now be displayed with the prompt “Resume clean?” as shown in Figure 55. Figure 55: Cleaning Resume Screen. o Press the ‘Enter key’ to display the appliance ready for cleaning screen in Figure 56.
  • Page 39: Installation Requirements

    3 INSTALLATION REQUIREMENTS Flue terminal Service lid Removable Pellet hopper side panel door Installers wiring Removable panel cover side panel Isolator switch Front casing door Casing knockouts for Combustion door installer plumbing Figure 58: Wood Pellet Boiler Overview. The appliance is rated to IP45 and has a weather-proof housing suitable for both internal and external installation.
  • Page 40: The Clean Air Act 1993 And Smoke Control Areas

    3.1 The Clean Air Act 1993 and Smoke Control Areas Both appliances, the WS18 and WP18 comply with the requirements of the Clean Air Act 1993 and are suitable for installation in smoke control areas. The appliances meet the emissions limits for particulate matter and NO as stated by DEFRA.
  • Page 41: General Requirements

    Your local authority is responsible for implementing the Clean Air Act 1993 including designation and supervision of smoke control areas and you can contact them for details of Clean Air Act requirements. The installation must comply with regional Building Regulations. The maximum noise level generated by the appliance is well within the residential noise limitations and is similar to that of a high efficiency oil boiler.
  • Page 42: Service Access

    3.2.2 Service Access Clearance should be provided above and in front of the appliance to allow for routine servicing. The rear of the appliance casing and any one side panel may be positioned beside a wall or boundary. At least 600mm is required at the front and accessible side of the appliance, although maximising access is recommended.
  • Page 43: Air Vents

    3.3 Sealed Systems 3.3.1 Expansion Vessel (WS 18 Models only) The WS18 appliance is supplied with a 24 litre expansion vessel charged to 1.0 bar. This can accommodate a maximum combined appliance and system volume of 210 litres. If these maximum total system volumes are to be exceeded, additional expansion capacity will be required.
  • Page 44: System Filling

    Expect a small water loss from the pipe. 3.4.1 System Filling For the WS18 appliance a filling point complete with a filling loop is supplied fitted to the expansion vessel. The filling loop must be disconnected from the mains supply after filling. A system pressure when cold of 1 bar is recommended.
  • Page 45: Condensate Trap

    3.4.5 Condensate Trap The Warmflow wood pellet boiler is a non-condensing appliance. However some condensate may be generated at cold start up. For this reason a condensate trap is fitted to collect any condensate which may form, see Figure 60. The condensate trap is fitted with a length of flexible plastic drainage hose.
  • Page 46 Plumbing layout Casing knockouts (20mm and 45mm) can be found on both sides and rear of the appliance along with cut-outs in the galvanised base which allow for the pipes to exit the casing below ground level, see Figure 61 and 62 below. It is advised that the pipe work from the appliance to the interior of the property must be 28mm and this must be adequately insulated.
  • Page 47: Wiring Layout

    3.5 Wiring Layout All wiring must be carried out in accordance with current IEE wiring regulations. It is recommended the user interface controller is mounted in an easily accessible location within the property. The wiring connection to the user interface is via a pLAN connection and must be wired from the wiring panel to the user interface controller with the supplied CAT5e cable.
  • Page 48 Fuses 3x ceramic cartridge fuses are provided to protect circuits within the appliance. The fuses must only be replaced by a Warmflow Engineer, or another qualified biomass engineer after determining the reason for failure. Fuses are located adjacent to the mains supply wiring connections, and protect the following circuits: Fuse 1 –...
  • Page 49: Flue System

    3.6 Flue System 3.6.1 Flue Outlet Position The appliance is supplied with an 80/100mm twin wall flue comprising a 500mm long flue extension starter piece and a 500mm long flue terminal as shown in Figure 66. Flue Terminal Flue Extension (500mm) Starter Piece (500mm)
  • Page 50 It may be necessary to extend the supplied flue to ensure the flue outlet position (top of flue terminal) complies with the combustion appliance and fuel storage systems directive of current local building regulations. If an additional length of flue and fittings are used, manufacturer’s instructions for correct fastening, support and access for cleaning must be followed.
  • Page 51: Flue Assembly

    3.6.2 Flue Assembly To assemble the supplied flue, follow the 8 steps listed below: STEP 1 - Raise the plastic weatherproof collar on the 500mm long flue extension starter piece to its uppermost position inside the metal collar of the starter piece. The use of lubricant can help during this step.
  • Page 52 STEP 3 - Install the flue extension starter piece into the spigot of the flue adapter on top of the appliance by simultaneously rotating and applying downward pressure to the flue extension starter piece. It may be necessary to carefully manipulate the flue adapter in order to engage the starter piece.
  • Page 53 STEP 5 - Secure the flue extension starter piece with the supplied screws through the punched tabs in the flue support cylinder. Figure 72: Flue Extension Starter Piece Fixings STEP 6 - Lower the plastic weatherproof collar until it touches the moulded top of the appliance. Check that the plastic weatherproof collar is undamaged and the appliance is adequately protected against water ingress.
  • Page 54 STEP 7 - Insert the 500mm long flue terminal onto the flue extension starter piece using the supplied silicone grease lubricant if necessary. Figure 74: Flue Terminal Installation STEP 8 - Secure the flue terminal with 3 x supplied flue terminal fixing screws. It is necessary to drill 3mm pilot holes through the 100mm flue wall ONLY.
  • Page 55: Extended Flue Assembly

    The following rules MUST be observed when installing an extended flue: • The flue installation must be completed by a Warmflow engineer or qualified biomass engineer •...
  • Page 56 • Ensure flue components are positioned so they do not obstruct the opening/closing of doors or removal/re-fitting of panels on the appliance. • Ensure a seal is present, intact and correctly placed at ALL flue joints. The use of lubricant can help seals to remain in their recess during installation – NEVER assemble a flue component without the manufacturers seal in place.
  • Page 57: Commissioning, Servicing And Flue Cleaning

    4.1 Commissioning – Approximate time to complete: 2 hours Note: It is the responsibility of the installer to ensure that the appliance is properly commissioned by a Warmflow Engineer, or a qualified biomass engineer. Failure to do so WILL invalidate ALL warranties.
  • Page 58 Check the position of the combustion shelf damper plate. Open the front casing door and then open the combustion door (Refer to STEPS 4 and 5 of Section 2.5.3 Cleaning Procedure on pages 26-28). Remove the combustion shelf access cover as shown in Figure 76. Figure 76: Combustion shelf access cover removed Check the position of the combustion shelf damper plate is correct to ensure the air gap is within tolerance as noted in Figure 77.
  • Page 59 These parameters may be assigned by accessing the ‘1. Parameters’ utility within the Engineer menu. The Commissioning menu contains additional functions that should not be required during normal machine installation checks – see WS18/WP18 technical manual for further information. • From the home screen (Figure 78), press the ‘Program key’...
  • Page 60 • Insert the engineer password into the engineer password screen (Figure 80) using the ‘Up Arrow’ key and ‘Down Arrow’ key, and then the ‘Enter key’ to advance to the next character: Press the ‘Enter key’ to confirm. Figure 80: Engineer Password Screen. •...
  • Page 61 The parameters menu consists of 5 pages as shown in Figures 82 - 85, which may be selected and entered using the ‘Up Arrow’ key, ‘Down Arrow’ key and the ‘Enter key. The contents of the engineer parameters pages are explained below in Tables 8 – 11. Figure 82: Engineer Parameters Screen 1 Text Default value...
  • Page 62 When the appliance is used on an open vented system, set parameter to N.C. Mode 1 This setpoint refers to low heat demand installations – please refer to the WS18 / WP18 technical manual for further details. Disable Selecting ‘Yes’ disables the lambda sensor. If disabled, the control system of lambda the appliance ignores input values from the lambda sensor.
  • Page 63 Figure 84: Engineer Parameters Screen 3 Text Default value Description Fuel Alarm 60 mins This is the amount of appliance firing time in minutes allowed after a low fuel (mins) level has been triggered in order to prevent the appliance from running out of pellets in the auger feed mechanism.
  • Page 64 STEP 5 – Initial Firing of the Appliance Before firing, ensure that the combustion pot and ash pan are in place as they may have been displaced during transport/installation (refer to Figure 2). Switch the appliance on, ensuring all controls are calling for heat. Under normal conditions the appliance will proceed through the start-up sequence as shown in Figure 16 on page 15.
  • Page 65 If necessary, the auger mode can be reset to a mid point on the auger mode scale (mode 13) by accessing the ‘7. Reset’ utility within the Engineer menu. Always verify fuel regulation has occurred after an auger mode reset. •...
  • Page 66 14% please contact Warmflow. If the flue gas temperature is above 160°C or a CO value above 400ppm continually please contact Warmflow. It is normal for CO, CO and NOx values to fluctuate during operation. Please refer to Table 1 for flue gas temperatures at maximum and minimum outputs.
  • Page 67 (See Section 7 of this manual) returned to Warmflow within 30 days from the date of installation and 90 days from the date code stamped on the appliance. A copy of this certificate should remain with the appliance/householder.
  • Page 68: Servicing

    Servicing must be conducted by a Warmflow engineer or other qualified biomass engineer in accordance with Section 4.2 of this manual. Engineers should refer to the Servicing section of the WS18/WP18 Technical Manual for the full servicing procedure.
  • Page 69: Alarms And Troubleshooting

    Suggested actions for each alarm condition are also included. The suggested actions are attributed to the user (typically the homeowner) or a Warmflow engineer or other qualified biomass engineer, and should be conducted in the order suggested. The possible causes and suggested actions are not exhaustive.
  • Page 70 The appliance has not been serviced Service the appliance. Servicing must be conducted ü within the time period indicated in the by a Warmflow engineer or other competent service alerts. engineer who has received appropriate training. Air is trapped in the heating system Remove all trapped air from the heating system ü...
  • Page 71 ü Unexpected Flue Gas Temperature (FGT) This alarm must be assessed further by a rise due to flue fire. Warmflow engineer or other qualified biomass engineer. ü The lambda sensor (oxygen sensor) is Test the operation of the lambda sensor and re- faulty or disconnected.
  • Page 72 Engineer Blockage in the heat exchanger and/or flue Service the Appliance. Refer to the ü system WS18/WP18 Technical Manual ü Insufficient airflow due to fan fault Test and replace fans if necessary The fuel hopper is empty. Fill the pellet hopper with enough pellets to ü...
  • Page 73 Alarm Screen Possible Cause(s) Suggested Action(s) Action By User Engineer Blockage restricting fan rotation Check and clear blockages ü Intake fan faulty, power supply wiring fault Check all associated wiring and connections on ü or rpm feedback wiring fault Main PCB, Power Supply Unit, Relays and Fan Faulty intake fan 24Vdc power supply unit Test and replace intake fan, power supply relay ü...
  • Page 74 Alarm Screen Possible Cause(s) Suggested Action(s) Action By User Engineer The clear 6mm ID hoses connected to the Ensure the clear 6mm ID hoses are not ü pressure sensor, combustion door and damaged and are connected to the correct exhaust fan outlet are disconnected or ports on the pressure sensor.
  • Page 75 Alarm Screen Possible Cause(s) Suggested Action(s) Action By User Engineer The photocell is faulty or disconnected. Test the operation of the photocell and re- ü connect/replace if necessary. The wood pellets loaded into the Follow the instructions on the screen: ü...
  • Page 76 The temperature of the appliance has This alarm must be assessed further by a ü exceeded a high limit value. Warmflow engineer or other qualified biomass engineer. The water pressure in the central heating For pressurised systems - Raise the water ü...
  • Page 77: Troubleshooting

    5.2 Troubleshooting Other faults or problems with the appliance that may not trigger an alarm are listed in “Table 19 – Troubleshooting guide” below Symptom Possible Cause(s) Suggested Action(s) Action By User Engineer No heat supplied to property. Time clock switched off, or room Check timeclock to determine if the heating ü...
  • Page 78 ü Combustion door will not open when I press Door interlock not disengaging. When pushing the green button, push the door the green button, the green light is on, I handle down, then up to open the door. cannot hear the interlock ‘click’. ü...
  • Page 79: Your Guarantees, Terms & Conditions

    In the event that components are not capable of repair, Warmflow will provide replacement parts for any such components. Warmflow reserves the right to repair or replace components within the period of guarantee at a time and location that is most convenient to the company.
  • Page 80 In addition: • The commissioning certificate in respect of your Boiler must be returned to Warmflow within thirty (30) days from the date of installation. Please note if your Boiler has not been installed within three (3) months of the date of dispatch from Warmflow, then this guarantee will be deemed to have commenced upon such date of dispatch.
  • Page 81 Warmflow will have no responsibility or liability for repairs or works performed by a person who has not been authorised by Warmflow. Warmflow will accept no liability for the cost of repairs resulting from incorrect installation, inadequate commissioning, lack of annual servicing, misuse, tampering or repair by persons who have not been authorised by Warmflow.
  • Page 82 (l) Defects caused by the improper use or storage of the boiler and in particular (but without limitation) Warmflow shall not be liable in the case of defects arising from normal deterioration or improper or faulty handling or processing of the boiler by the customer;...
  • Page 83: Appliance Installation/Commissioning Certificate & Registration

    • Carbon copies of the certificate are produced automatically. Register the Appliance. • • Remove the white copy of the Installation/Commissioning Certificate. • Send the certificate to Warmflow By post using the envelope provided to: Warmflow Engineering Co. Ltd. Lissue Industrial Estate...
  • Page 84 Appl i a nce Model No.: Output: Calibration Date: Yes P Appl i a nce Seri a l No.: Da te Code: Fuel Brand: ENplus 1: MCS Approva l No.: WS18: BSI KM 608787/2 WS18: BSI KM 608787/2 Concentration Boiler Parameters (See Section 4 of the product manual). 3.Householder & Installation Address Details. CO Concentration Fuel Alarm...
  • Page 85 INTENTIONALLY LEFT BLANK...
  • Page 86: Appliance Service Records

    • All product warranties will be invalidated if the appliance is not serviced at least annually or as indicated by the user interface controller by a Warmflow engineer or other trained and competent Engineer and details recorded in the service record section of this...
  • Page 87: Service Record

    Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 88 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 89 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 90 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 91 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 92 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 93 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 94 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 95 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 96 Service Engineer’s Name: Service Engineer’s Email: 2. Appliance Servicing Checklist All steps of servicing procedure in WS18/WP18 Technical Manual completed? Details of additional service items included: 3. System Modifications Since Last Service. Have there been any modifications made to the heating system since the last service? For example: additional radiators, additional domestic hot water needs, addition of auxiliary heat sources.
  • Page 97: Appendix A - Supplementary Installation And Operating Instructions For The Uk Market

    9 APPENDIX A – SUPPLEMENTARY INSTALLATION AND OPERATING INSTRUCTIONS FOR THE UK MARKET...
  • Page 98 USER MANUAL FOR INDEPENDENT PELLET or CHIP FIRED BOILERS SUPPLEMENTARY INSTALLATION INSTRUCTIONS FOR THE UK MARKET TO BE READ IN CONJUNCTION WITH THOSE IN THE INSTRUCTION BOOKLET These instructions together with those in the instruction booklet cover the basic principles to ensure the satisfactory installation of the boiler, although detail may need slight modification to suit particular local site conditions.
  • Page 99 Metal Parts When installing or servicing this boiler care should be taken to avoid the possibility of personal injury. BOILER PERFORMANCE Refer to the main instruction manual for details of the boiler’s performance. PREPARATORY WORK AND SAFETY CHECKS IMPORTANT WARNING This boiler must not be installed into a chimney that serves any other heating appliance.
  • Page 100 If there is no existing chimney then any new system must be to the designation described above and in accordance with Building Regulations Approved Document J. A single wall metal fluepipe is suitable for connecting the boiler to the chimney but is not suitable for use as the complete chimney.
  • Page 101 Connection to chimney All the boilers have a flue gas connector that allows connection to either a masonry chimney or a prefabricated factory made insulated metal chimney in accordance with the instructions. This connection should never be reduced in diameter to lower than that of the flue gas connector of the boiler.
  • Page 102 USER MANUAL FOR INDEPENDENT PELLET or CHIP FIRED BOILERS SUPPLEMENTARY OPERATING INSTRUCTIONS FOR THE UK MARKET TO BE READ IN CONJUNCTION WITH THOSE IN THE INSTRUCTION BOOKLET WARNING NOTE Properly installed, operated and maintained this stove will not emit fumes into the dwelling. Occasional fumes from de-ashing and re-fuelling may occur.
  • Page 103 Boiler Access Access to the boiler should be restricted for children, aged and/or infirm persons by way of a lockable door to the room in which the boiler is installed. Chimney cleaning The chimney should be swept at least twice a year. It is important that the flue connection and chimney are swept prior to lighting up after a prolonged shutdown period.
  • Page 104 Permanent air vent The boiler requires a permanent and adequate air supply in order for it to operate safely and efficiently. In accordance with current Building Regulations the installer may have fitted a permanent air supply vent into the room in which the boiler is installed to provide combustion air. This air vent should not under any circumstances be shut off or sealed.
  • Page 105: Appendix B - Customer Connection Wiring Schematic

    10 APPENDIX B – CUSTOMER CONNECTION WIRING SCHEMATIC...
  • Page 107 CODE 4341 Manual is accurate at the date of printing (E&OE) but will be superseded and ISSUE 6 should be disregarded if specifications and/or appearances are changed in the DEC 2017 interests of continued product improvement...

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