Troubleshooting Guide - Summit SINC2B120 Use And Care Manual

If you encounter the following problems while using your cooktop, check the
guide below to see if you can correct the problem yourself before calling for
assistance:
Problem
Cooktop does not work
Cooktop does not heat
Cooktop turns off while
cooking
SUMMIT APPLIANCE

Troubleshooting Guide

Possible Cause
Cooktop controls are locked
Power outage
No cookware or improper
cookware placement on the
cooking zone
Incorrect cookware size
for the selected cooking
zone
Cookware is not properly
resting on cooking zone
Incorrect Cooking Zone
selected
No power to cooktop
Cooktop internal heat
sensor has detected high
temperature inside the
cooktop, activating
automatic shut off
Liquid or object on the
controls area
15
Solutions
Make sure Lock mode is
turned off
Check house lights to
confirm power outage
Make sure that the cookware
is centered on the cooking
zone, and that cookware is
also of correct type for
induction cooking. See
COMPATIBLE COOKWARE
The bottom of the cookware
must be large enough to cover
Cooking Zone completely.
See COMPATIBLE
COOKWARE
Cookware bottoms must be
flat and centered on the
Cooking Zone. See
COMPATIBLE COOKWARE
Make sure the correct control
is ON for the Cooking Zone
being used
See "Cooktop does not work"
above
Make sure the cooktop vents
are not blocked
The cooktop features an
automatic shutoff feature
that turns off the entire
cooktop if any Cooking Zone
has been on continuously for
2 hours
The cooktop control panel
may register liquids or
objects obstructing the
panel, which can cause the
cooktop to shut off. Clean up
spills or remove objects and
restart the unit
Felix Storch, Inc.