Troubleshooting - Audi MMI Navigation System plus Operating Manual

28 Media drives/connections
– The manufacturer will provide you with
information on the "USB Device Sub-
class" of a USB memory device.

Troubleshooting

Subject
Audi music interface/Bluetooth
audio player*: The portable
player/Bluetooth audio player is
not supported.
Audi music interface: When
starting playback via the adapt-
er cable with 3.5 mm jack plug*
or AV adapter cable*, the vol-
ume is too high/low.
Audi music interface: Problems
during audio playback via an
iPod®/iPhone®/iPad®.
Audi music interface: Interfer-
ence audible when plugging in
or unplugging the adapter cable
with 3.5 mm jack plug*/AV
adapter cable* or when connect-
ing or disconnecting the porta-
ble player to the adapter cable
with 3.5 mm jack plug*/AV
adapter cable*.
Jukebox: The tracks in the im-
ported playlist are greyed out.
Media centre: Imported tracks
cannot be played or cannot be
found.
– Some functions of MTP players such as
video playback and the rating of tracks
are not supported.
Advice
Please observe the notes on the Audi music interface
ð page 25/Bluetooth audio player* ð page 25. For information
on which devices are supported, please see the Audi mobile de-
vice database (www.audi.com/bluetooth).
Set the volume of the portable player to about 70 percent of
maximum (Input level) ð page 60.
The Audio player function is switched on. Switch the function
off ð page 38 when you are not using a Bluetooth audio
player*.
Audi music interface is already selected as the source when
connecting/disconnecting the adapter cable/portable player.
Activate the mute function or another audio source (e.g. radio
ð page 54) before connecting and disconnecting the porta-
ble player.
When importing playlists, you must copy all files yourself.
If you cannot find imported tracks via the media centre, this
could mean that they are not supported and have been moved.
To free up some memory space, select the control button for
Settings > Fill/delete jukebox > Delete, folder: Unplayable
files.