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Audi MMI 3G+ Update Instructions

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Update instructions for the MMI 3G+ Update
MMI update programming for vehicles equipped with MMI 3G, e.g. the A8 with feedback
documentation via Software Versions Management (Audi SVM).
Overview of the MMI 3G+ systems described here with relevant PR no.:
MMI Navigation Plus – 7T6

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Summary of Contents for Audi MMI 3G+

  • Page 1 Update instructions for the MMI 3G+ Update MMI update programming for vehicles equipped with MMI 3G, e.g. the A8 with feedback documentation via Software Versions Management (Audi SVM). Overview of the MMI 3G+ systems described here with relevant PR no.:...

  • Page 2: Overview Of Controls

    1. Overview of controls ON/OFF button with volume control Rotary pushbutton Back button Function selector buttons Control buttons Arrow buttons Touch-Pad...
  • Page 3 2. Important information about update programming Attention: Failure to observe these instructions can cause hardware faults. Do not leave the flash CD in the vehicle. Check that your software meets the requirements for update programming. Requirements: 1 MMI flash CD (you can find the part number in the relevant TPI document or campaign instructions) 1.
  • Page 4 3. Carrying out update programming Note: Please ensure the customer is aware that user-specific settings, in particular all numbers and address book entries saved in the phone (not to the SIM card) may be deleted during the update programming session. Please refer to Chapter 7 "Importing and exporting customer data"...
  • Page 5 7. After pressing the Update soft key, the software download application starts by scanning the existing devices. Bluetooth devices are scanned each time the software download is opened, as these may be changed at any time. This process can take quite a while depending on the devices being scanned. Status information is displayed on a waiting screen while the process is carried out.
  • Page 6 8. After all the devices have registered, the download application automatically changes to "Download server". Press the rotary pushbutton to activate the update from CD. The download server can include various entries depending on the vehicle configuration. It is possible to update from the CD at any time. Figure 3: Selecting update from CD using the rotary pushbutton 9.
  • Page 7 10. The release number of the available download is displayed following the read-out process. Pressing the rotary pushbutton will continue the download process. Figure 5: Waiting while the meta information is read 11. Activate the "Standard" choice using the rotary pushbutton. Figure 6: Selecting "Standard"...
  • Page 8 12. All devices that can be updated are shown in the list that now appears. The entries displayed in the list may vary depending on the vehicle configuration. Figure 7: List view of the devices to be updated Type of update: N/A= No update information available on the inserted CD N= No update required S= Single update (partial update of software) will be performed...
  • Page 9 14. Read the note that appears. Then select and activate "Start" using the rotary pushbutton. Figure 9: Selecting "Start" to start updating using the rotary pushbutton 15. After confirming, the download starts automatically once the system has been rebooted. Figure 10: Automatic system reboot...
  • Page 10 16. Once the system has rebooted, the download application may show a screen that displays the update progress of various devices. As soon as all devices have registered with the download application, the update process is activated and the progress is shown on screen. Note: It may be necessary to reboot the system during the update programming session.
  • Page 11 18. After successful rebooting, the devices are automatically re-initialised. Figure 13: Starting applications after rebooting for update programming 19. Programming success is displayed in the subsequent overview screen. Figure 14: Displaying update programming success...
  • Page 12 20. Scroll through the list using the rotary pushbutton. If a device has not been programmed correctly ("NOK"), select "Retry" and start the update again by pressing the rotary pushbutton. "Retry" can only be selected if at least one device could not be programmed. In a normal case, select and activate "Continue"...
  • Page 13 21. Following successful update programming, Software Versions Management (SVM) requires feedback documentation. To do this, connect a VAS tester and enter the corresponding SVM code (see Chapter 4.). Note: If the feedback documentation is aborted, this must be repeated at a later date.
  • Page 14 4. SVM feedback documentation The new vehicle configuration must be transmitted to Audi after every software update (also for multi-stage MMI updates) to support the fault elimination process. The VAS tester is equipped with Software Versions Management (Audi SVM) for this purpose. Connect an Internet-enabled VAS 5051 or VAS 5052 (with latest Base CD and Brand CD version) to the vehicle's diagnostics socket and hook this up to your workshop network (CPN).
  • Page 15 6. Select the engine. 7. Follow the on-screen instructions. 8. The "vehicle system test" will now be carried out, during which all fault memories will be read. If necessary, follow the additional on-screen instructions. 9. When all control units have been requested, press the "Next" arrow (bottom right). 10.
  • Page 16 11. Now select "Software Versions Management". Figure 20: Software Versions Management 12. Highlight "Problem-related hardware and software update" and press the "Next" arrow (bottom right). Figure 21: Problem-related hardware and software update...
  • Page 17 13. In the next menu, select "SVM code: Direct input" and then press the "Next" arrow (bottom right). Figure 22: SVM code: Direct input 14. In the following screen, press the "Next" arrow (bottom right) to confirm "User test plan" - "Direct input: SVM code for problem-related update".
  • Page 18 15. In the next screen, select the screen button to activate the screen keyboard. 16. Enter the SVM code as provided in the TPI and press Q to confirm. Figure 23: Entering SVM code 17. Press the "Next" arrow (bottom right). 18.
  • Page 19 19. Then enter your SeCo (GeKo) user ID. Figure 25: SeCo (GeKo) user ID 20. Now enter your SeCo (GeKo) password.
  • Page 20 21. To establish an online connection, press "Done". 22. The data will now be transmitted and evaluated. 23. You will then receive a feedback message from Software Versions Management. Figure 26: Software Versions Management feedback message Note: Please note that with the MMI 3G+ a test program is automatically loaded on the tester, when the feedback message is received from SVM.
  • Page 21 24. Delete the fault memory entry. Figure 27: Opening a test plan Run the "5F - Information electronics, reset fault memory" test program. Follow the instructions on the monitor.
  • Page 22 25. Successful completion of the test program Figure 28: Ending the test program 26. Exit Guided Fault Finding by selecting "Exit" in the "Go to" function. Figure 29: Exiting Guided Fault Finding 27. The fault memory for all control units will now be automatically deleted.
  • Page 23 28. Answer the questions at the end regarding the workshop order, vehicle chassis number and success of work carried out. 29. Transmit your answers via the workshop network. 30. Switch off the ignition. 31. If satellite reception (in the workshop) is poor, update programming may result in the navigation system losing its location details.
  • Page 24 5. Navigation data update A navigation data update essentially follows the same steps as update programming (see Chapters 2 & 3). Please use the relevant navigation data DVD or SD card as your medium. 1. The initial process is exactly the same as for the MMI update; see Chapter 3, steps 1-9.
  • Page 25 7. Importing and exporting customer data (MMI Navigation Plus) Important information about importing and exporting customer data Requirements: To save customer data, you will need a storage medium (SD card or USB stick) on which the customer data can be stored. 1.
  • Page 26 Importing/exporting customer data 1. Activate the software download menu: First press Tone and then Back and hold both buttons down simultaneously for approx. five seconds until the display changes. Note: You can quit this screen at any time by simultaneously pressing and holding the Tone and Back buttons for more than five seconds.
  • Page 27 4. Make sure that the desired medium (USB or SD card) is connected or inserted. Then select the relevant medium using the rotary pushbutton. Figure 33: Selecting the export medium 5. On successful completion, an appropriate message will appear. Pressing the rotary pushbutton returns you to the main "Settings"...
  • Page 28 6. To install customer-specific data e.g. on a new MMI, follow steps 1 and 2 of the export process. From the "Settings" menu, select the "Import" option. Figure 35: Selecting the import option 7. Make sure that the medium (USB or SD card) containing the export file is connected or inserted.
  • Page 29 8. On successful completion, an appropriate message will appear. Pressing the rotary pushbutton returns you to the main "Settings" screen. You can now quit the screen again by pressing and holding the Tone and Back buttons for more than five seconds. Figure 45: Import successful Figure 37: Import finished successfully...
  • Page 30 Activating imported customer data 1. Imported customer data is only visible in the MMI when the customer code has been confirmed. 2. When the MMI is restarted, a prompt will automatically appear. (Note: The prompt only appears when the ignition is switched on). The customer code can be entered by selecting the option "Carry out now".
  • Page 31 3. The customer code can be entered using the rotary pushbutton. Press "OK" to confirm and make the data accessible. Following an automatic system restart, the imported customer data is then available in the MMI. Figure 39: Entering the customer code 4.
  • Page 32 8. "Emergency Download" If a critical error (e.g. a power failure) should occur when performing update programming in the MMI, an emergency download will take place. Attention: Following these instructions will ensure that this update mode does not occur. Please take care to check the power supply in particular. During the emergency download, only a limited customer interface displaying the download status is accessible.
  • Page 33 The deletion and programming processes are performed several times, until all components of the MMI have been updated. Wait until the programming process is finished and the system automatically restarts. ATTENTION: After an emergency download, an ordinary software download must be performed manually to ensure that all system components have been updated.