Troubleshooting Guide - RCA DRC69705 User Manual

Troubleshooting Guide

SYMPTOM
No power.
The remote control
does not function.
Very little or no sound
is coming from a DVD.
No picture.
The picture is not
clear.
Loud hum or noise is
heard.
The disc does not play.
Specifications and external appearance are subject to change without notice.
ENGLISH IB.indd 21
CAUSE (AND REMEDY)
• Ensure the car power adapter is connected.
• Make sure that the unit is turned on.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote with new one.
• Make sure plastic sheet has been removed from battery section.
• Make sure that you select ON mode.
• Make sure the unit is not paused. Press the
• Make sure the unit is not in fast-forward or fast-reverse mode. Press the
PLAY button.
• Make sure the AUDIO/VIDEO input/output connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• The unit has overheated. Shut it off for 30 minutes to allow it to cool down.
• The volume control is located on the side of the unit - please try adjusting
this.
• The region number of the disc doesn't match the region number of this unit.
• The DVD is dirty. Gently clean the disc.
• The disc is scratched.
• Please adjust the LCD's brightness, contrast, color or view mode using the
VIDEO MODE button on the remote control.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
• There is no disc inside the unit ("No Disc" appears on the screen).
• Insert the disc correctly with the graphics facing up.
• Clean the disc.
• A non-NTSC disc has been inserted, or the disc region number does not match
the region number of the unit.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
Need more help?
Please visit online help at
http://www.RCAav.com
PLAY button.
6/24/2009 10:19:18
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