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7. Error codes and recovery methods
As for the descriptions of causes of and actions for error codes, only those items to which
changes have been made because of the use of different connector numbers are indicated.
#001 [TX] Paper jam
Cause:
The document jammed in the fax machine.
Solutions:
Remove the document and transmit/copy again.
Cause:
The document width size or thickness does not meet the standards.
Solutions:
Use a copy machine to copy the document to LTR or other standard size
Cause:
Internal structure defect.
Solutions:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10) Replace the document edge sensor (DES).
(11) Replace the OPCNT board.
(12) Replace the document read motor.
(13) Replace the SCNT board.
(14) Replace the PCNT board.
Check if the document sensor (DS) and document edge sensor (DES) are operating correctly
using the methods given in this chapter,5.1.6 Faculty tests, Test mode [6] Faculty test, [3]
Sensor tests.
Check the actuators of the original sensor (DS) and the original edge sensor (DES) for discon-
nection.
Check the document sensor (DS) and OPCNT board (J4) connections.
Check the document edge sensor (DES) and OPCNT board (J3) connections.
Check the SCNT board (J1) and OPCNT board (J2) connections.
Make a copy,and make sure that the document read motor is operating corrctly.
Check the document read motor and PCNT board (J402) connections.
Check the SCNT board (J4) and PCNT board connections.
Replace the document sensor (DS).
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