For Macintosh Users - Seagate TapeStor Travan 20GB Online User's Manual

TapeStor Travan Portable USB Tape Drive Online User Guide
Advanced troubleshooting

for Macintosh Users

• Try unplugging and replugging the USB cable on the
tape drive. If you have another USB cable, or a second
USB port, try using these. Verify that the tape drive is
plugged into a live power source and that it is switched
on.
• Use the latest version of the Apple System Profiler to
verify that the device is seen by the Macintosh. If the
drive is listed in the System Profiler, the problem may
be related to your backup software.
• Make sure you have the latest firmware update for your
computer. Apple has released firmware updates that
may help to resolve USB problems. Search the Apple
Software Updates Web site at http://www.apple.com/
swupdates for relevant updates.
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