Windows; Frequently Asked Questions; All Users; Problem: My File Transfers Are Too Slow - Seagate BarraCuda Fast SSD User Manual

Frequently Asked Ques ons
For help setting up and using Seagate BarraCuda Fast SSD, review the frequently asked questions below. For
additional support resources, go to

All users

Problem: My file transfers are too slow
Q: Are both ends of the USB cable firmly attached?
A: Review troubleshooting tips for cable connections below:
Check both ends of the cable and make sure that they are fully seated in their respective ports.
Try disconnecting the cable, waiting 10 seconds, and then reconnecting it.
Try a different USB cable.
Q: Are there other devices connected to the same port or hub?
A: Disconnect other devices and see if the storage device's performance improves.
Problem: The provided USB cable is too short
Q: Can I use my storage device with a longer cable?
A: Yes, provided it is certified according to USB standards. However, Seagate recommends using the cable
shipped with your storage device for the best results. If you use a longer cable and experience problems
with detection, transfer rates or disconnection, use the original cable included with your storage device.
Problem: I'm receiving file transfer error messages
Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep
mode?
A: Ignore this message since the drive remounts on the desktop despite the pop-up.

Windows

BarraCuda Fast SSD
Seagate customer support.
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