Seagate TapeStor Travan 20GB Online User's Manual page 21

TapeStor Travan Portable USB Tape Drive
Figure 7
Figure 8
Online User Guide
• Open the Windows Control Panel (Start / Settings /
Control Panel) and double-click on the Add New
Hardware icon. Choose the option that allows the
system to search for your USB tape drive automatically.
This may allow the system to "find" your new drive.
• Check to make sure that your USB controller is listed in
the Windows Device Manager. To open the Device
Manager, click on My Computer with the right mouse
button and select Properties from the menu. Click on
the Device Manager tab. Your USB controller should be
listed under "Universal Serial Bus Controllers." The
Windows 98 and Windows 2000/XP Device Managers
are shown in Figures 7 and 8 respectively. If your
device is not listed, recheck the cables and try the
other troubleshooting suggestions listed here.
• If you are using the Travan 40GB tape drive, make sure
that the Windows Device Manager shows a USB 2.0
Root Hub.
• If you have multiple USB devices, you may be able to
resolve potential USB driver conflicts by disconnecting
all USB devices, then restarting your computer in Safe
Mode (press F8 during reboot). Right-click on the
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