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Technical Support Site If you encounter any installation or operational issues with your product, check the pertinent section of this manual to see if the issue can be resolved by following outlined procedures. For additional assistance, visit https://www.VertivCo.com/en-us/support/.
3.1.3 Selecting devices 3.1.4 Soft switching 3.1.5 Navigating the OSCAR interface 3.1.6 Connecting local virtual media 3.2 Setup Dialog Box Functions 3.2.1 Changing the display behavior 3.2.2 Controlling the status flag Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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5.1.3 LDAP Query parameters 5.2 Appliance and Target Device Query Modes 5.3 Setting up Active Directory for Performing Queries 5.4 Active Sessions 5.5 Closing a Session 6 KVM Video Viewer 7 Terminal Operation Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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8 Appendices Appendix A: MIB SNMP Traps Appendix B: Setup Port Pinouts Appendix C: Using Serial IQ Modules Appendix D: Sun Advanced Key Emulation Appendix E: UTP Cabling Appendix F: Technical Specifications Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
This flexibility allows you to add capacity as your data center grows. 1.1.3 Multiplatform support Avocent® IQ module intelligent cabling can be used to connect local devices to the switch. PS/2 and USB options are available. For more information, please refer to the appropriate installer/user guide for your product or visit https://www.VertivCo.com for more information.
1.1.9 Upgradeable Upgrade your switch at any time to ensure you are always running the most current firmware version available. For more information, see Tools - Rebooting and Upgrading on page 30. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
The switch digitizes a video signal with a maximum pixel resolution of up to 1600 x 1200 or 1680 x 1050 (widewindow), depending on the length of cable separating your switch and devices. 1.1.14 Encryption The switch supports AES encryption of keyboard/mouse, video and virtual media sessions. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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5. Adjust mouse acceleration on each device to S low or N on e. 2.3 Connecting the AutoView™ Switch Hardware The following figure illustrates an example configuration for the AutoView switch. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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SETUP console setup port NOTE: The switch supports connecting to another appliance via an ACI connection. This connection requires that the secondary appliance in the tier have an ACI connector on the user side. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
The following figure illustrates a typical IQ module connection between the switch and a device. To connect an IQ module to each device: NOTE: When tiering devices, the switch closest to the actual user is the primary switch. Locate the IQ modules for your switch. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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NOTE: Turn off the switch before servicing. Always disconnect the power cord from the power source. Figure 2.2 IQ Module Connection Table 2.2 Descriptions for IQ Module Configuration ITEM DESCRIPTION CAT5 USB Connection VGA Connection Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
UI. NOTE: The switch supports one tiered switch per device port of the main switch. You cannot attach a switch to the tiered switch. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Mount the switch into your rack. Locate a UTP cable (up to 30 meters) to connect your switch to the legacy switch. 2. Attach one end of the UTP cable to the ARI port on your switch. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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5. Repeat steps 1-4 for all the legacy switches you wish to attach to your switch. NOTE: The primary switch supports only one switch per ARI port or USB port. You cannot tier a switch to a tiered switch. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Figure 2.4 Tiering Legacy Switches Table 2.4 Descriptions for Tiering Legacy Switches ITEM DESCRIPTION Local User ARI Connection IQ Module PS2 Connection Target Device Connection Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Discovery (requires the RAK-key for the 2108/2216 switch models). The following figure and table provide a typical configuration where the computer is located outside of the firewall and the switch resides inside the firewall. Figure 2.5 Typical Firewall Configuration Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Before a computer connected to the switch can be used for remote user control, you must either enable Avocent Module Sync (see Mouse Settings for additional information) or set the target mouse speed and turn off acceleration. For machines running Microsoft® Windows® (Windows NT®, 2000, XP or Server 2003), use the default USB mouse driver.
ARI port on the switch is listed first and is followed by the switch port to which the device is connected. Figure 3.1 OSCAR Interface Main Dialog Box Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
IQ module. Doing so can render the module permanently inoperable and require the IQ module to be returned to the factory for repair. (Green letter) IQ module is being accessed by the indicated user channel. (Black letter) IQ module is blocked by the indicated user channel. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
OSCAR interface activation sequence. By default, Print Screen and Ctrl+Ctrl are set as the OSCAR interface activation options. Print Screen, Shift+Shift and Alt+Alt must be set within the OSCAR interface before use. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Locked and Reserved are selected, the session is reserved. • CD ROM - Select this checkbox to establish a virtual media CD connection to a device. Clear this checkbox to end the connection. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
To choose the display order of devices: Select N am e to display devices alphabetically by name. -or- Select EID to display devices numerically by EID number. -or- Select Port to display devices numerically by port number. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Click S et Position to gain access to the position flag window. b. Left-click on the title bar and drag it to the desired location. c. Right-click to return to the Flag dialog box. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Once an initial connection is made, it appears in the Names list even when turned off. To access the OSCAR interface N am es dialog box, activate the OSCAR interface and click S etu p - N am es. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Display the currently available firmware for each type of IQ module. Status Display View version information for the switch as well as view and upgrade firmware for individual IQ modules. Versions Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
If the OSCAR interface is open, select a device. -or- If the OSCAR interface is not open, move the mouse or press any key on the keyboard. Scanning stops at the currently selected device. -or- Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
To simultaneously upgrade multiple IQ modules: Activate the OSCAR interface, click Com m an d s - IQ S tatu s and click one or more types of IQ modules to upgrade. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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3. Click O K to restore factory defaults. The IQ module goes offline briefly and returns. - or- Click X or press Escap e to cancel the operation. 4. Click X to close the IQ S elect dialog box. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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NOTE: Once you have logged in to the OBWI, you do not have to log in again when launching new sessions unless you have logged out or your session has exceeded the inactivity timeout specified by the administrator. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Part number, serial number and status of the RAK-key (default setting is disabled). Appliance - NOTE: RAK-key installation is only applicable for the 2108/2216 switch models. Properties - Identity Unit View - Site, department and location of each unit. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
City or Locality: the city where your organization is located. • State or Province: the unabbreviated state or province where your organization is located. • Country: the two-letter ISO abbreviation for your country. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
3. Select one of the following methods to load the firmware file: Filesystem , T FT P, FT P or H T T P. NOTE: The Filesystem option is only available on the remote OBWI. 4. If you selected Filesystem, select Browse to specify the location of the firmware upgrade file. -or- Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
5. Click the Browse button. Navigate to the desired location and select the file name. Click the Up load button. 6. After the success window appears, reboot the managed switch to enable the restored configuration. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Click the N etwork tab, then click the Ad d ress tab to display the IPv4 Settings window. 2. Click the IPv4 button. 3. Click to fill or clear the Enable IPv4 checkbox. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
An event is a notification sent by the switch to a management station indicating that something has occurred that can require further attention. To enable individual events: Click Au d itin g to open the Events window. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
From the side navigation bar, click Ports - IQ ad ap tors to open the IQ adaptors window. 2. Select the checkboxes next to the IQ adaptors that you wish to modify. 3. Select Ch oose an op eration and select Up g rad e. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
The OBWI provides local and login security through administrator-defined user accounts. By selecting User Accou n ts on the side navigation bar, administrators can add and delete users, define user preemption and access levels and change passwords. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
2. Either enable or disable the Virtu al Med ia locked to K VM S ession s checkbox. 3. Either enable or disable the Allow R eserved S ession s checkbox. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
3. Use the scroll bar to select the desired retry interval. 4. To disassociate the switch that has been registered with the device, click the Disassociate button. 5. Click S ave. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
To configure LDAP server parameters: Select Ap p lian ce - Ap p lian ce S ettin g s - User Accou n ts - LDAP Accou n ts - O verview. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
40 for detailed information on each mode. You can configure the following settings on the LDAP Query window: • The Query Mode (Appliance) parameters determine whether or not a user has access to the appliance. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Basic – A username and password query for the user is made to the directory service. If they are verified, the user is given appliance administrator access to the appliance and any Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Query Mode (Appliance). If a group is found containing the user and target device IDs, the user is given access to the selected target device connected to the appliance when using Query Mode (Target Device). Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview window of the OBWI. 6. Create one or more groups under the group container organizational unit. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
NOTE: If there is an associated locked virtual media session, it is disconnected. To close a session (local users only): From the side navigation bar, select Local S ession . 2. Select the Discon n ect Active S ession checkbox. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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From the side navigation bar of the switch web user interface (UI), click Un it View - T arg et List. 2. Click the KVM Session link for the target device you wish to view. 3. The KVM Video Viewer launches in a new window. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Besides the Network Configuration option, the Console Main Menu of the switch features the following menu items: Firmware Management, Enable Debug Messages, Set/Change Password, Restore Factory Defaults, Reset Switch, Set Web Interface Ports and Exit. Each menu item is discussed in this section. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
This menu selection returns you to the ready prompt. If the Console menu interface password is enabled, you must exit the Console Main menu so that the next user is prompted with the Password login window. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Table A.2 Console/Setup Port Pinout Descriptions PIN NUMBER DESCRIPTION PIN NUMBER DESCRIPTION No Connection Transmit Data (TXD) No Connection Signal Ground (SG) No Connection No Connection Receive Data (RXD) No Connection Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Available colors are Grey, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Grey. This value cannot be identical to the Bold Text or Background value. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Each macro can be up to 128 characters in length. To create a macro: Select the serial IQ module you wish to configure and press Ctrl-F8 to activate the Terminal Applications menu’s Configuration window. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Press Enter to delete the history buffer or Escape to cancel the action. The previous window reappears. 3. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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RTS - Request to Send In to SRL CTS - Clear to Send CTS - Clear to Send Out of SRL RTS - Request to Send N/C - Not Connected N/C - Not Connected Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
Ctrl+Shift+Alt and press Scroll Lock , then F1+A . These key combinations work with the USB, USB2 and VMC IQ modules and Avocent USB, USB2 and VMC IQ modules. With the exception of F12 , these key combinations are not recognized by Microsoft Windows.
If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius. Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
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Do not mix 568A and 568B wiring in the same installation. • Always obey all local and national fire and building codes. Be sure to firestop all the cables that penetrate a firewall. Use plenum-rated cable where it is required. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...
CATEGORY VALUE AutoView 2108/3108: 8 AHI/ARI Number of Ports AutoView 2216/3216: 16 AHI/ARI Type Avocent PS/2, PS2M, USB, Sun, USB2 and VMC modules Connectors 8-pin modular (RJ45) Sync Types Separate horizontal and vertical Standard 640 x 480 @ 60 Hz...
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CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Safety and EMC Approvals Level Model designation. The designation that is referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product. Vertiv | Avocent® AutoView™ 2108/2216/3108/3216 Switch Installer/User Guide |...