Avocent OutLook 1160ES Installer/User Manual
Avocent OutLook 1160ES Installer/User Manual

Avocent OutLook 1160ES Installer/User Manual

Outlook es series

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OutLook ES Series
Installer/User Guide
For models: 140ES 180ES 280ES 1160ES 2160ES 4160ES

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Summary of Contents for Avocent OutLook 1160ES

  • Page 1 OutLook ES Series Installer/User Guide For models: 140ES 180ES 280ES 1160ES 2160ES 4160ES...
  • Page 2 INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage”...
  • Page 3 OutLook ES Series Installer/User Guide Avocent, the Avocent logo and “The Power of Being There” are trademarks of Avocent Corporation. OSCAR is a registered trade- mark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners.
  • Page 4: Canadian Notification

    USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Product Overview OutLook ES Features and Benefits ....3 Safety Precautions ......5 Chapter 2: Installation Getting Started .
  • Page 7 Product Overview Contents OutLook ES Features and Benefits ....3 Safety Precautions ......5...
  • Page 9: Chapter 1: Product Overview

    Chapter 1: Product Overview OutLook ES Features and Benefits Avocent’s family of OutLook switches allows you to control up to 256 computers from one keyboard, monitor and mouse. OutLook switches are available in single or multiuser versions and are easily customized to fit your particular network and operating system needs.
  • Page 10 OutLook ES Series Installer/User Guide FLASH upgradable The OutLook ES is FLASH upgradable. This allows you to update your firmware at any time through a simple serial connection to ensure that your OutLook system is always running the most current version available. Built-in scanning capabilities A built-in scanning feature allows you to automatically monitor, or scan, connected computers without intervention.
  • Page 11: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 12 Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit. •...
  • Page 13 Installation Contents Getting Started ....... . . 9 Rack Mounting your OutLook ES Unit ... . . 9 Installing a 4- or 8-Port Switch .
  • Page 15: Chapter 2: Installation

    • OutLook ES Installer/User Guide • OutLook Quick Install • Download Instructions Optional items • 19 inch Switch Mounting Bracket Kit (available from Avocent) • Serial cable, DB9 female, to update firmware • Adaptors (available from Avocent) • • •...
  • Page 16 CAUTION Power Considerations: Connect only to the power source specified on the unit. When multiple electrical components are installed in a rack, assure the total component power ratings do not exceed circuit capabilities. Overloaded power sources and extension cords present fire and shock hazards. To install the switch mounting bracket: Line up the holes in the “long side”...
  • Page 17: Installing A 4- Or 8-Port Switch

    Installing a 4- or 8-Port Switch (140ES, 180ES and 280ES models) The diagram below illustrates one possible configuration for your 4- or 8-port switch. Follow the step-by-step instructions to properly install your new OutLook switch. Figure 2.2: 8-Port Installation Example WARNING: To reduce the risk of electric shock or damage to your equipment: - Do not disable the power cord grounding plug.
  • Page 18 To install a 4- or 8-port switch: Prepare the location for the switch. See Rack Mounting your OutLook ES Unit in this chapter if you are rack mounting the unit. Select cables with appropriate connectors and length. (See Appendix B for cable specifications.) NOTE: Cable length affects video quality as well as keyboard and mouse data timing.
  • Page 19: Installing A 16-Port Switch

    Installing a 16-Port Switch (1160ES, 2160ES and 4160ES models) The diagram below illustrates one possible configuration for your 16-port switch. Follow the step-by-step instructions to properly install your new OutLook switch. Figure 2.3: 16-Port Installation Example WARNING: To reduce the risk of electric shock or damage to your equipment: - Do not disable the power cord grounding plug.
  • Page 20 To install a 16-port switch: Prepare the location for the switch. See Rack Mounting your OutLook ES Unit in this chapter if you are rack mounting the unit. Select cables with appropriate connectors and length. (See Appendix B for specifications.) All 16-port switches require one high density 50-pin for every two computer cable sets of keyboard, video and mouse connectors.
  • Page 21: Installing A Multiple Switch System

    Chapter 2: Installation Installing a Multiple Switch System The following diagram illustrates one possible cascading configuration using your OutLook switch. Perform this installation if you want to add another switch to your existing system. Follow the step-by-step instructions to properly cascade your new OutLook switch.
  • Page 22 Checklist of Steps for Adding a Secondary Switch At the Primary Switch Connect cables to a port. Assign specific device types. 10. Check status of secondary servers. 11. Check mouse, keyboard and video functions. 12. Perform Snapshot. To add a secondary switch to an OutLook switch system: Place the secondary switch in the desired location.
  • Page 23 If a secondary switch was previously used as a primary switch, reset OSCAR settings by doing the following: At the primary switch, press Print Screen to open the Main dialog box. Select the port number of the secondary switch. Press Print Screen again to gain access to the Main dialog box on the secondary switch.
  • Page 24: Powering Up The Outlook Switch System

    See the following table for the default port number that displays in the status flag on startup for each of the OutLook switch models. Default Port Number Displayed in Status Flag OutLook Model 140ES, 180ES, 1160ES 280ES, 2160ES 4160ES If the copyright information and status flag do not appear, check that the monitor is connected and powered up.
  • Page 25 Basic Operations Contents Viewing and Selecting Ports and Servers ... 21 OSCAR Navigation Basics ..... . 23 Setting up OSCAR .
  • Page 27: Chapter 3: Basic Operations

    Chapter 3: Basic Operations Viewing and Selecting Ports and Servers Use the Main dialog box to select, control and configure servers in your OutLook system. To access the Main dialog box: Press Print Screen to start OSCAR and gain access to the Main dialog box. Figure 3.1: Main Dialog Box Viewing the Status of your Switch System The status of servers and switches in your system is indicated in the far right...
  • Page 28: Selecting Servers

    Selecting Servers Use the Main dialog box to select servers. When you select a server, the OutLook switch reconfigures the keyboard and mouse to the settings for the selected server. To select servers: 1. Double-click the server name or port number. - or - If the display order is by port, type the port number and press Enter.
  • Page 29: Oscar Navigation Basics

    OSCAR Navigation Basics Use the following keystrokes to navigate though OSCAR. This Keystroke Does This Print Screen Opens OSCAR. (To print a screen, see Sending the Print Screen Keystroke in Chapter 3.) Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes and returns to the previous one.
  • Page 30: Setting Up Oscar

    Setting up OSCAR You can configure your OutLook system from the Setup dialog box. Use the Scan, Menu, Flag, Security and Broadcast options to manage routine tasks for your servers. Use the Devices and Names options when initially setting up your switch system to assign device types and to identify servers by unique names.
  • Page 31: Assigning Server Names

    Assigning Server Names Use the Names dialog box to identify servers by a unique name that makes sense to you and reset names back to the default settings. To access the Names dialog box: Press Print Screen. The Main dialog box will appear. Click Setup - Names.
  • Page 32: Changing The Display Behavior

    Changing the Display Behavior Use the Menu dialog box to change the server display order, set the Delay Time for OSCAR after pressing Print Screen and change the switch connection mode. To access the Menu dialog box: Press Print Screen. The Main dialog box will appear. Click Setup - Menu.
  • Page 33: Setting Up A Scan Pattern

    Preemptive to have the OutLook allow any user to select any server at any time; a request from another user disconnects the current user. Click OK. Setting up a Scan Pattern In scan mode, the switch automatically scans from port to port (server to server).
  • Page 34 To remove a server from the scan list: In the Scan dialog box, click the server to be removed. Press Delete. — or— Press Shift+Delete to remove the selected server and all entries below it. Click OK. To set up a custom scan pattern: In the Scan dialog box, type the name or port number of the server you want to scan.
  • Page 35: Controlling The Status Flag

    Controlling the Status Flag The status flag displays on your desktop and shows the name or port number of the selected server or the status of a particular port. Use the Flag dialog box to display the flag by port number or by server name, limit the time the flag displays, change the flag color, make the flag transparent or opaque and change the flag’s location on the desktop.
  • Page 36 To position the status flag on the desktop: Click Set Position to gain access to the Position Flag screen. Figure 3.7: Position Flag Left click on the title bar and drag to the desired location. Right click to return to the Flag dialog box. NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
  • Page 37 Passwords can be up to 12 characters long and are case sensitive. Legal characters are: A-Z, a-z, 0-9 and (space). In the Repeat box, type the password again and press Enter. Click OK. To password protect your user station: Set your password as described in the previous procedure. Select Enable Screen Saver.
  • Page 38: Broadcasting To Servers

    To enable the screen saver mode with no password protection: If your station is password protected, perform the previous procedure first. Now select Enable Screen Saver. Type the number of minutes for Delay Time (from 1 to 99) that you want to delay activation of the screen saver.
  • Page 39 Figure 3.9: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the switch attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.
  • Page 40: Using Snapshot

    To turn broadcasting on or off: From the Commands menu, click to enable or disable the Broadcast Active checkbox. Using Snapshot Snapshot saves the keyboard and mouse information of the servers that are powered up. The OutLook switch uses this information to initialize the keyboard and mouse interfaces of the servers.
  • Page 41: Displaying Version Information

    OutLook switch as a stand-alone switch Open OSCAR. Send the Print Screen keystroke to the currently selected device. OutLook switch connected to another Avocent switch Open OSCAR at the primary switch. Open OSCAR at the selected secondary switch. Bring both OSCAR menus up on the monitor at the same time.
  • Page 42 OutLook ES Series Installer/User Guide...
  • Page 43 Advanced Operations Contents Assigning Device Types ......39 Accessing OSCAR at a Secondary Switch ..40 Scan Behavior with a Multiuser Cascaded System .
  • Page 45: Chapter 4: Advanced Operations

    Chapter 4: Advanced Operations Assigning Device Types Use the Devices dialog box to assign device types to either make your primary switch aware of a secondary switch or to delete a device from the Main dialog box. To access the Devices dialog box: Press Print Screen.
  • Page 46: Accessing Oscar At A Secondary Switch

    Choose one from the following: • No Device: If no switch or server is attached and you want to delete it from the list of devices in the Main dialog box • Computer: If a server is attached (default setting) •...
  • Page 47 Scan Mode Behavior Full Connection User has keyboard and mouse control. Watch Connection User sees video only; has no keyboard or mouse control. Skip Connection User cannot select the server because access is unavailable. Either the port connection is in use or the power is turned off to the port. Scan Behavior Examples Full Connection Example 1: User A is...
  • Page 48: Broadcasting To Cascaded Configurations

    Broadcasting to Cascaded Configurations Broadcasting to a cascaded configuration requires special consideration at both the primary and secondary switches. Follow these step-by-step instructions to properly configure your system for cascaded broadcasting. To set up servers attached to secondary switches: From the Main dialog box at the primary switch, click to select the port number or server name of the secondary switch to which you want to broadcast;...
  • Page 49 From the Commands menu, click the Broadcast Active checkbox to activate the broadcast mode for the primary switch. From a user station attached to the primary switch and connected to the secondary switch, type the information and/or select the mouse movements you want to broadcast.
  • Page 50 OutLook ES Series Installer/User Guide...
  • Page 51 Appendices Contents Appendix A: FLASH Upgrades ....47 Appendix B: Technical Specifications ... . . 48 Appendix C: Technical Support .
  • Page 53: Appendices

    OutLook Firmware Upgrade Instructions You can update the firmware of your OutLook switch by using a special update utility provided by Avocent. This utility automatically configures the port communications settings to allow direct downloading from the connected server. To update your firmware, you need the following items: •...
  • Page 54: Appendix B: Technical Specifications

    Non-operating 5% – 90% Video Modes Supported VGA, SVGA, XGA Maximum Cable Lengths Console to switch 18 ft - If you need more than 18 feet, use LongView, Avocent’s long-line driver. Computer to switch 7 ft 12 ft 25 ft...
  • Page 55: Appendix C: Technical Support

    Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
  • Page 56: Appendix D: Connecting The 280Es Dc Switch

    Appendix D: Connecting the 280ES DC Switch Use only #18 AWG stranded wire UL 1007 or UL 1015. The maximum length should not exceed 10 meters (32.8 feet). WARNING: Always disconnect power before changing any wiring. To reduce the risk of electric shock or damage to the equipment, this product must be installed in accordance with the following guidelines.
  • Page 57: Appendix E: Troubleshooting

    Check the Internet for the latest firmware version of the mouse. If a mouse is connected to the serial port on the server, install the Serial-to-PS/2 mouse adaptor (Avocent part number ELC-11KM). Mouse displays erratic behavior or pointer is frozen on display Reset the mouse in OSCAR: Reset the mouse by pressing the Reset button on the back panel of the switch.
  • Page 58 KEYBOARD Console keyboard is not working or cannot start OSCAR Ensure that Delay Time is off. Click Setup - Menu, Type 0 secs for Delay Time. Check keyboard operation. See if the Num Lock and Caps Lock keys light. Keyboard worked, but then stopped working with one server Check for loose keyboard cable connection or bad keyboard cable.
  • Page 59 STATUS SYMBOLS shows next to server number or name Check for loose keyboard cable connection between server and switch. Disconnect and reconnect the keyboard cable at the same port number on the switch. Restart OSCAR: Press Escape or click X in Main dialog box to exit OSCAR. Then press Print Screen.
  • Page 60 If another program is using the same port, quit the program. If a serial cable is not installed, install one. If it is defective, replace it. Visit the Avocent web site to see the latest firmware updates for your OutLook switch at: http://www.avocent.com/.
  • Page 61 Appendices...
  • Page 63 Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
  • Page 64 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-203-001 Rev. A Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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