Avocent AutoView 2020 Installer/User Manual
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Avocent AutoView 2020 Installer/User Manual

Avocent AutoView 2020 Installer/User Manual

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AUTOVIEW
2020/2030
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Installer/User Guide

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Summary of Contents for Avocent AutoView 2020

  • Page 1 AUTOVIEW 2020/2030 ® Installer/User Guide...

  • Page 2: Usa Notification

    USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 Avocent, the Avocent logo, The Power of Being There, AutoView, OSCAR and From Desktop to Data Center are registered trademarks of Avocent Corporation or its affiliates in the U.S. or other countries. All other marks are the property of their respective owners.
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • Page 5: Table Of Contents

    Features and Benefits ........................1 Safety Precautions ..........................3 Chapter 2: Installation ..................... 5 Getting Started ........................... 5 Supplied with the AutoView 2020/2030 switch................5 Rack Mounting Your AutoView 2020/2030 Switch................6 Installing the AutoView 2020/2030 Switch ..................7 Connecting Users..........................9 Cascading AutoView 2020/2030 Switches..................
  • Page 6 AutoView 2020/2030 Installer/User Guide Viewing the display configuration .................... 32 Viewing and disconnecting user connections ................33 Running System Diagnostics......................33 Broadcasting to Servers........................35 Changing Your Switch Mode ......................36 Chapter 4: Advanced Operations ................. 39 Using Administrator Privileges ....................... 39 Appendices........................

  • Page 7: List Of Figures

    Figure 1.1: Example of an AutoView 2020/2030 Switch Configuration ........... 3 Figure 2.1: Basic AutoView 2020/2030 Switch Configuration ............8 Figure 2.2: AutoView 2020/2030 Switch Configuration with a Cascaded Switch ......10 Figure 3.1: Example of a Main Dialog Box ..................13 Figure 3.2: Virtual Media Dialog Box ....................
  • Page 8 AutoView 2020/2030 Installer/User Guide...

  • Page 9: List Of Tables

    LIST OF TABLES List of Tables Table 2.1: Description of Figure 2.1 ....................8 Table 2.2: Description of Figure 2.2 ....................11 Table 3.1: OSCAR Interface Status Symbols ................... 14 Table 3.2: OSCAR Interface Navigation Basics ................15 Table 3.3: Setup Features to Manage Routine Tasks for Your Servers........... 19 Table 3.4: OSCAR Interface Status Flags ..................
  • Page 10 AutoView 2020/2030 Installer/User Guide...

  • Page 11: Chapter 1: Product Overview

    (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, next-generation user interface. The AutoView 2020/2030 KVM switch features USB and PS/2 ports that conveniently support all major server platforms.
  • Page 12 Operation modes The OSCAR user interface provides convenient operation modes for easy system administration of the AutoView 2020/2030 switch. These modes (Broadcast, Scan, Switch and Share) allow you to manage your switching activities. Chapter 3 explains these modes in detail.

  • Page 13: Safety Precautions

    Chapter 1: Product Overview Local user accounts The AutoView 2020/2030 switch enables an Administrator to configure up to four user accounts for use with the switch. These user accounts allow the Administrator to restrict which ports a user can access, as well as the name of the user account and password.
  • Page 14 • Use only with grounded outlets at both the server and monitor. When using a backup Uninterruptible Power Supply (UPS), power the server, the monitor and the AutoView 2020/ 2030 switch off the supply. NOTE: The AC inlet is the main disconnect.

  • Page 15: Chapter 2: Installation

    Installation Getting Started Before installing your AutoView 2020/2030 switch, refer to the following list to ensure you have all items that shipped with the switch as well as other items necessary for proper installation. Supplied with the AutoView 2020/2030 switch •...

  • Page 16: Rack Mounting Your Autoview 2020/2030 Switch

    AutoView 2020/2030 Installer/User Guide Rack Mounting Your AutoView 2020/2030 Switch CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins.

  • Page 17: Installing The Autoview 2020/2030 Switch

    Plug the supplied power cord into the back of the switch and then into an appropriate power source. Figure 2.1 illustrates one possible configuration for your AutoView 2020/2030 switch. See the following detailed set of procedures to successfully install your switch.

  • Page 18: Figure 2.1: Basic Autoview 2020/2030 Switch Configuration

    AutoView 2020/2030 Installer/User Guide Figure 2.1: Basic AutoView 2020/2030 Switch Configuration Table 2.1: Description of Figure 2.1 Number Description Number Description Power Cascaded AutoView Switch Ethernet USB Local Connectors AutoView Switch Servers Local Analog User A AVRIQ Modules...

  • Page 19: Connecting Users

    You can cascade multiple AutoView 2020/2030 switches, enabling one or two users to connect to up to 256 servers. In a cascaded system, each ARI port on the main AutoView 2020/2030 switch will connect to the ACI port on each cascaded AutoView 2020/2030/2015/1515/1415 switch. Each cascaded switch can then be connected to a server with an AVRIQ or IAC module.
  • Page 20 Attach the other end of the CAT 5 cable to one of the 16 RJ-45 (ARI) ports on the main AutoView 2020/2030 switch. NOTE: The system will automatically “merge” the two switches. All servers connected to the cascaded AutoView 2020/2030 switch will display on the main AutoView 2020/2030 switch server list in the OSCAR interface.

  • Page 21: Figure 2.2: Autoview 2020/2030 Switch Configuration With A Cascaded Switch

    Chapter 2: Installation Figure 2.2: AutoView 2020/2030 Switch Configuration with a Cascaded Switch Power cycle the cascaded switch to enable its local user port to recognize the module. Repeat this process for all cascaded switches you wish to attach to your system.
  • Page 22 AutoView 2020/2030 Installer/User Guide...

  • Page 23: Chapter 3: Operations

    The Port column indicates the ARI port to which a server is connected. If you connect a legacy KVM switch to the main AutoView 2020/2030 switch or an AutoView 2020/2030 cascaded switch, the port numbering displays the ARI port first, then the switch port to which the server is connected.

  • Page 24: Table 3.1: Oscar Interface Status Symbols

    AutoView 2020/2030 Installer/User Guide Viewing the status of your switch The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. Table 3.1: OSCAR Interface Status Symbols...

  • Page 25: Navigating The Oscar Interface

    Chapter 3: Operations ber and press Enter -or- If the display order of your server list is by name or EID number (Name or EID button is depressed), type the first few characters of the name of the server or the EID number to estab- lish it as unique and press Enter To select the previous server:...

  • Page 26: Connecting Local Virtual Media

    AutoView 2020/2030 Installer/User Guide Table 3.2: OSCAR Interface Navigation Basics (Continued) This Keystroke Does This Enter Completes a switch in the Main dialog box and exits the OSCAR interface. Opens dialog boxes, selects or checks options and executes actions when used Alt+Hotkey with underlined or other designated letters.

  • Page 27: Figure 3.2: Virtual Media Dialog Box

    Chapter 3: Operations For example, virtual media enables you to connect a USB thumb drive to the USB port on the AutoView switch and access or transfer data to or from that thumb drive to any computer connected to the AutoView switch. NOTE: All USB ports are assigned to a single virtual media session and cannot be mapped independently.

  • Page 28: Integrating The Usb Ccid Smart Card Reader

    NOTE: The term “smart card reader” is also referred to as VReader throughout this manual. The Autoview 2020/2030 switch features compatibility with USB CCID-compliant smart card readers. Plug your smart card into the front panel USB connector or one of User A’s USB connectors on the rear panel of the switch and follow the steps below to enable your smart card.

  • Page 29: Enabling Virtual Media Or A Smart Card Reader Per Port

    Chapter 3: Operations NOTE: The Autoview 2020/2030 switch detects smart card insertion and removal events and notifies the connected target when one of these events occurs. To open a virtual reader session with a server, the server must first be connected to the switch using an AVRIQ-VMC module.

  • Page 30: Figure 3.4: Setup Dialog Box (User)

    Choose your network speed and configuration. Specify the IP Address, Internet Network Protocol version, Netmask and Gateway for your system. User Set up local user accounts for the Autoview 2020/2030 switch. To access the Setup menu: Press to launch the OSCAR interface. The Main dialog box displays.

  • Page 31: Assigning Server Names

    NOTE: If an AVRIQ or IAC module has not been assigned a name, the EID is used as the default name. Assigning device types The AutoView 2020/2030 switch automatically discovers cascaded KVM switches, but you will need to specify the number of ports on the cascaded switch through the Devices dialog box. You will see 4, 8, 16, 24 or Other (any number between 4 and 24) display in the Switch Type category for the cascaded switch.

  • Page 32: Figure 3.6: Devices Dialog Box

    AutoView 2020/2030 Installer/User Guide 2. Click Setup - Devices. The Devices dialog box displays. Figure 3.6: Devices Dialog Box When the AutoView switch discovers a cascaded switch, you will notice the port numbering change to accommodate each server under that switch. For example, if the switch is connected to ARI port 6, the switch port would be listed as 06 and each server under it would be numbered sequentially 06-01, 06-02 and so on.

  • Page 33: Changing The Display Behavior

    Chapter 3: Operations NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box. Changing the display behavior Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for the OSCAR interface.

  • Page 34: Selecting Display Language

    AutoView 2020/2030 Installer/User Guide To set a Screen Delay Time for the OSCAR interface: Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you press Print . Entering will instantly launch the OSCAR interface with no delay.

  • Page 35: Setting The Keyboard Country Code

    Click X to exit without saving changes. Setting the keyboard country code The AutoView 2020/2030 switch can be configured to recognize a variety of keyboards. The default setting is for a US keyboard. If you wish to change this configuration, the Keyboard dialog...

  • Page 36: Configuring Network Settings

    Configuring network settings Use the Network dialog box to set the Network Speed, Network Configuration (Internet Protocol version) and IP address. The AutoView 2020/2030 switch supports Static, DHCPv6, IPv4 and IPv6 network configuration options. Figure 3.11: Network Dialog Box...

  • Page 37: Setting Console Security

    In the Repeat box, type the password again and press Enter Click OK to change only your password, and then close the dialog box. NOTE: If you should lose or forget your password, please contact Avocent Technical Support. See Appendix C for contact information. To password protect your console: Set your password as described in the previous procedure.
  • Page 38 AutoView 2020/2030 Installer/User Guide CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ®. NERGY (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box.

  • Page 39: Displaying Version Information

    , then press Print Screen Pause Displaying Version Information The OSCAR interface enables you to display the versions of the AutoView 2020/2030 switch and the AVRIQ module firmware. For more information, see Appendix A. To display version information: Press to launch the OSCAR interface. The Main dialog box will appear.

  • Page 40: Upgrading Your Firmware

    The progress of the upgrade will be indicated in the Programmed field. Scanning Your System In Scan mode, the AutoView 2020/2030 switch will automatically scan from port to port (server to server). A user can scan up to 100 servers, specifying which servers to scan and the number of seconds that each server will display.

  • Page 41: Figure 3.14: Scan Dialog Box

    Chapter 3: Operations Click Setup - Scan. The Scan dialog box displays. Figure 3.14: Scan Dialog Box The dialog box contains a listing of all servers attached to your switch. Click the checkbox next to the servers you wish to scan. -or- Double-click on a server’s name or port.

  • Page 42: Viewing The Display Configuration

    AutoView 2020/2030 Installer/User Guide Click Commands. The Commands dialog box displays. Figure 3.15: Commands Dialog Box Select Scan Enable in the Commands dialog box. Click X to close the Commands dialog box. NOTE: Scanning will begin when the Main dialog box or flag is displayed. Scanning is inhibited in any other OSCAR interface dialog box.

  • Page 43: Viewing And Disconnecting User Connections

    Chapter 3: Operations Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected.

  • Page 44: Figure 3.17: Diagnostics Dialog Box

    AutoView 2020/2030 Installer/User Guide Select the Run Diagnostics option. A warning screen opens, indicating that connected users will be disconnected. Click OK to begin. The Diagnostics dialog box displays. Hardware tests are shown in the top of the dialog box ,while the bottom portion divides the tested AVRIQ and IAC modules into three categories: On-line, Offline or Suspect.

  • Page 45: Broadcasting To Servers

    Chapter 3: Operations Click OK to begin diagnostics. -or- Click X or press to exit the dialog box without running a diagnostic test. Escape All users are disconnected and the Diagnostics dialog box displays. As each test is finished, a pass (green circle) or fail (red x) symbol displays. The test is com- plete when the last test’s symbol displays.

  • Page 46: Changing Your Switch Mode

    From the Commands dialog box, clear the Broadcast Enable checkbox. Changing Your Switch Mode Your AutoView 2020/2030 switch allows you to connect to attached servers using two methods: Preemptive and Cooperative. Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconnects the current user without warning.
  • Page 47 Chapter 3: Operations Type the number of seconds for a sharing time-out (from 10 to 600) to designate the amount of time that another user has control of the connected port.
  • Page 48 AutoView 2020/2030 Installer/User Guide...

  • Page 49: Chapter 4: Advanced Operations

    Advanced Operations Using Administrator Privileges The AutoView 2020/2030 switch allows up to four users and one Administrator to log into a switch, with Administrator ability to restrict users from accessing the targets via the Security menu. The Administrator can edit, access and/or delete user accounts.

  • Page 50: Figure 4.2: User Setup Menu (Administrator Only)

    Enable User Account checkbox is enabled in the Security menu. The AutoView 2020/2030 switches will have four standard user accounts, with the default names of User1, User2, User3 and User4. Each User field displays default names that can be edited by the Administrator.

  • Page 51: Figure 4.3: User Edit Menu (Administrator Only)

    Chapter 4: Advanced Operations User Edit menu (Administrator only) The User Edit menu allows the Administrator to set or change passwords for all users. Figure 4.3: User Edit Menu (Administrator Only) Administrators can set user passwords in the User Edit menu. Passwords must be between 5 to 12 characters and must contain at least one number and one alpha character.
  • Page 52 AutoView 2020/2030 Switch Installer/User Guide User Setup menu - Delete (Administrator only) The Delete button in the User Access menu allows an Administrator to delete user accounts. Simply select an account from the menu and click the Delete button. The deleted user account will...

  • Page 53: Appendices

    IP address from step 5. The last number must be different. If the AutoView 2020/2030 switch IP address is not correct, change it as follows: type 3 to select IP address, then enter the correct address.

  • Page 54: Figure A.1: Avriq Status Dialog Box

    11. Confirm the TFTP download by typing y or yes and pressing Enter. 12. The AutoView 2020/2030 switch will verify the file you downloaded is valid. Next you will be prompted to confirm the upgrade. Type y or yes and Enter.

  • Page 55: Figure A.2: Avriq Version Dialog Box

    Appendices Click Commands - Display Versions. The Version dialog box displays. Click AVRIQ to view individual AVRIQ module version information. The AVRIQ Select dia- log box displays. Select an AVRIQ module to upgrade and click the Version button. The AVRIQ Version dialog box displays.

  • Page 56: Appendix B: Technical Specifications

    AutoView 2020/2030 Installer/User Guide Appendix B: Technical Specifications Table B.1: Product Specifications AutoView 2020/2030 Switch Product Specifications Server Ports Number Types PS/2, Sun, USB and serial AVRIQ and IAC modules Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play...
  • Page 57 Appendices Table B.1: Product Specifications (Continued) AutoView 2020/2030 Switch Product Specifications AC-input 1.0A current rating AC-input cable 18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply end and a country or region dependent plug on the power resource end...

  • Page 58: Appendix C: Sun Advanced Key Emulation

    AutoView 2020/2030 Installer/User Guide Appendix C: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold and then press the key.

  • Page 59: Table C.2: Ps/2-To-Usb Keyboard Mappings

    AVRIQ-USB modules. These keys function normally if your Sun servers are attached to the AutoView 2020/2030 switch using an AVRIQ-VSN or AVRIQ-WSN module. Table C.2 lists the keyboard mapping that will take place when an AVRIQ-USB module is used in this setting.

  • Page 60: Appendix D: Technical Support

    Appendix D: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 62 For Technical Support: www.avocent.com/support 590-495-501D...

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