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Washroom Dispenser Service and Parts Manual
Tork Foam Soap Auto Dispenser
572020A (White) - 572028A (Black)
Material: PP (Polypropylene): Front Cover, front transparent cover overlay, back plate, refill
pouch holder PP + Talc (Polypropylene plus talc): Electronic housing
Measurements:
Height (H) 11.0 inches (27.9 cm)
Width (W) 5.2 inches (13.2 cm)
Depth (D) 5.4 inches (13.7 cm)
Product Specifications:
Case
Item #
Pack
SCC
572020A
6
10073286622010
572028A
6
10073286622027
Optional Dispenser Labels:
Available from R.R. Donnelley:
Tork Auto Foam Soap Dispenser
S22 System: 572020A (White)
S22 System: 572028A (Black
Auto Foam Soap Refill Options:
400221: Tork Premium Foam Soap with Lotion Moisturizers 1100ml, 4/cs
400222: Tork Premium Foam Soap Antibacterial with 0.5% Triclosan
1100ml, 4/cs, 400223: Tork Premium Foam Hand Sanitizer Alcohol-Free
with 0.1% Benzalkonium Chloride, 1100ml, 4/cs, 400224A: Tork Premium
Foam Alcohol Hand Sanitizer, 1100ml, 4/cs
UPC
Case Size
073286622013
12.2" x 11.8" x 17.6"
073286622020
12.2" x 11.8" x 17.6"
Part Number
Revision Date: 6-8-10
Cases
Per
Layer
Case Wt
Cube
11.76 lbs
1.47
8
11.76 lbs
1.47
8
Description
Cases
Per
Pallet
56
56
1
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Summary of Contents for Tork 572028A
- Page 1 S22 System: 572020A (White) S22 System: 572028A (Black Auto Foam Soap Refill Options: 400221: Tork Premium Foam Soap with Lotion Moisturizers 1100ml, 4/cs 400222: Tork Premium Foam Soap Antibacterial with 0.5% Triclosan 1100ml, 4/cs, 400223: Tork Premium Foam Hand Sanitizer Alcohol-Free with 0.1% Benzalkonium Chloride, 1100ml, 4/cs, 400224A: Tork Premium...
- Page 2 Washroom Dispenser Service and Parts Manual Tork Foam Soap Auto Dispenser 572020A (White) - 572028A (Black) Revision Date: 6-8-10 Mounting Template and Loading Instructions: A refill loading diagram is located on the back panel of the inner carton. Mounting Options:...
- Page 3 Washroom Dispenser Service and Parts Manual Tork Foam Soap Auto Dispenser 572020A (White) - 572028A (Black) Revision Date: 6-8-10 Direct-to-Wall...
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Page 4: Battery Installation
Washroom Dispenser Service and Parts Manual Tork Foam Soap Auto Dispenser 572020A (White) - 572028A (Black) Revision Date: 6-8-10 Battery Installation 1. Use the dispenser cabinet key to open the front cover. Insert the key into the holes located at the top of the dispenser, twisting the key, and pulling the cover towards you. - Page 5 Washroom Dispenser Service and Parts Manual Tork Foam Soap Auto Dispenser 572020A (White) - 572028A (Black) Revision Date: 6-8-10 LED/Tone Indicators: Tone switch: When switch is set to ON position there will be one beep. When switch is set to OFF position there will be two beeps.
- Page 6 Product Code Date Location: Open dispenser, look on back wall of dispenser a circle (like shown above) molded into unit. The circle shows an arrow pointing to the month, with the year in the center of circle. To contact the SCA Tissue Quality Coordinator, dial 1-866-SCA-TORK (866-722-8675) and select # 6.
Need help?
Do you have a question about the 572028A and is the answer not in the manual?
Questions and answers
how to fix
To fix the Tork 572028A Auto Foam Soap Dispenser, follow these steps based on the issue:
1. Dispenser Not Functioning
- Remove the batteries.
- Wait for 4 minutes.
- Reinsert the batteries correctly.
- The dispenser will turn on automatically with a long beep.
2. Low Battery
- If the yellow LED flashes once every 2 seconds and beeps every 16 seconds, replace all four C-cell alkaline batteries.
3. Soap Refill Needs Replacement
- If the red LED flashes twice every 2 seconds and beeps every 8 seconds, replace the soap refill.
4. Object Blocking the Sensor
- If the green LED flashes every second and beeps every ½ second continuously, remove any object within 4 inches of the sensor.
5. Cover Removal for Maintenance
- Insert the key into the holes at the top, twist, and pull the cover toward you. The cover is hinged at the bottom.
If the issue persists, check the battery orientation and ensure the soap refill pouch is properly in place.
This answer is automatically generated