Interlogix Allegro Installation Manual page 23

Feature Problem
Wireless Sensor Zone (Continued)
Panel indicates [sensor #] supervisory.
1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting, check
2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor several
3. Sensor signal is not reaching panel/receiver because sensor is too far away or there is too much inter-
Smoke sensor beeps once every minute.
Sensor batteries are getting low. Replace batteries.
Wireless Touchpad
System doesn't respond to commands entered from wireless touchpad.
Touchpad reports trouble condition.
Check the touchpad battery for low voltage. Replace battery, if necessary.
DTIM
Panel displays phone module memory failure, or Service required.
1. Perform a sensor test.
2. Call technical support for assistance.
Panel displays Phone Module Low Battery.
1. Replace the battery and perform a sensor test.
2. Call technical support.
Phone
Constant dial tone, preventing dial-out on premises phones.
One or more polarity-sensitive phones exist on-site.
Panel displays phone 1 fail, phone 2 fail, or phone failure.
1. Perform a phone test.
2. Check to make sure manual phone test option is on.
3. Verify that high and/or low level reporting option is on.
4. Perform a sensor test to verify communication between the DTIM and panel. See Phone Test
5. Check DTIM wiring (see DTIM installation instructions).
Phone Test
Panel does not display option to perform a phone test.
Downloader
Download/upload session fails on a pre-programmed panel.
1. Verify Downloader Phone Number matches ToolBox setting.
2. Verify Downloader CODE matches ToolBox setting.
3. Verify Dealer CODE matches ToolBox setting.
4. Verify panel Account Number matches ToolBox setting.
Allegro
Preliminary 2/5/02
battery for low or no voltage and replace.
times for consistency.
ference. Remove sensor from mounted location and test from other locations. Mount sensor in area
where signal can reach panel/receiver.
Note
System Sensor smoke sensors do not transmit a low battery signal to the panel/receiver until battery
voltage drops to within a range of 7.0 to 7.8 VDC. The sensor sounds beeps to notify occupants that
the sensor's batteries need replacing, but the sensor does not transmit a low battery signal to the
panel until the next supervisory signal (69 minutes later).
Check for dead batteries.
Perform a sensor test.
(Reports) on page 14
The central station phone number is not programmed in.
DTIM has not been enrolled.
Action/Solution
21