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Users Manual
Table 5. Troubleshoot the Product (cont.)
Problem
The Tablet is within 76.2 m (250 ft) of the Device.
The orientation of the Device to the Modem is adjusted for good radio
link strength.
The Modem battery is charged.
The Modem is connected to the Device before the Modem is turned on.
The Device is not in Burst mode.
The Modem can connect while in Burst mode, but it may take more
Connection is
attempts to connect.
unreliable.
The Modem can connect to the App.
Try to pair the modem with the App.
The App functions as expected.
1. Close the App.
2. Restart the App.
The Tablet functions as expected.
Restart the Tablet.
Maintenance
Clean the Product
Clean the Product occasionally with a damp cloth and mild detergent. Do not
let moisture get into the Product.
Batteries
Charge the Modem Battery
Connect the USB cable to the USB Port on the Modem and the PC USB Port or
AC USB plug adapter. The yellow CHARGING LED illuminates. The CHARGING
LED blinks when the battery is almost fully charged.
Make sure...
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