References; Troubleshooting - JVC GR-D820EK Instructions Manual

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If, after following the steps in the chart below, the problem still exists, please consult your nearest
JVC dealer.
Problem
Recording cannot be
performed.
When shooting a subject
illuminated by bright light,
vertical lines appear.
When the screen is under
direct sunlight during
shooting, the screen
becomes red or black for
an instant.
The focus does not adjust
automatically.
The image looks like the
shutter speed is too slow.
Images on the LCD
monitor appear dark or
whitish.
Picture does not appear
on the LCD monitor.
Aspect ratio is strange.
No power is supplied.
Possible Cause
● The tape's erase
protection tab is set to
"SAVE".
● "TAPE END" appears.
● The cassette holder cover
is open.
● This is not a malfunction.
● This is not a malfunction.
● Focus is set to the Manual
mode.
● The lens is dirty or covered
with condensation.
● When shooting in the dark,
the unit becomes highly
sensitive to light when
"GAIN UP" is set to
"AUTO".
● In places subject to low
temperature, images
become dark due to the
characteristics of the LCD
monitor. This is not a
malfunction.
● The LCD monitor's
brightness setting is too
dark.
● The power is not
connected properly.
● The battery pack is not
attached firmly.
● The battery is dead.

Troubleshooting

Remedy
HSet the tape's erase protection tab to
"REC". (
20)
HReplace with new cassette (
HClose the cassette holder cover.
HSet Focus to the Auto mode (
HClean the lens and check the focus
again (
38).
HIf you want the lighting to look more
natural, set "GAIN UP" to "AGC" or
"OFF" (
32).
HAdjust the brightness and angle of the
LCD monitor (
14, 20).
HAdjust the brightness of the LCD
monitor (
20).
HIf the monitor is tilted upward 180
degrees, open the monitor fully.
HIf the aspect ratio of the video you are
playing is strange, change the setting
in "WIDE TV" (
31, 34).
HConnect the AC Adapter securely
(
18).
HDetach the battery pack once again
and re-attach it firmly (
HReplace the dead battery with a fully
charged one (
18).
47
EN
20).
38).
18).

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