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Bull NovaScale 4020 User’s Guide Software February 2004 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE ORDER REFERENCE 86 A1 72EG 01...
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Linus Torvalds. The information in this document is subject to change without notice. Bull will not be liable for errors contained herein, or for incidental or consequential damages in connection with the use of this material.
Important Safety Information Read all caution and safety statements at the end of this document before performing any of the instructions. WARNING If the server is rack-mounted, follow the instructions hereafter: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of the rack on slides.
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The rack must also include ventilation sufficient to exhaust a maximum of 650 W (2,300 BTU/hr) for the server. The rack selected and the ventilation provided must be suitable to the environment in which the server will be used. NovaScale 4020 User’s Guide...
Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive 89/336/EEC, using standards EN55022 (Class A) and EN55024 and Low Voltage Directive 73/23/EEC, using standard EN60950. The product has been marked with the CE Mark to illustrate its compliance.
This product that uses laser technology complies with Class 1 laser requirements. A CLASS 1 LASER PRODUCT label is located on the laser device. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 NovaScale 4020 User’s Guide...
Japan EMC Compatibility English translation of the notice above: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
The following conventions are used in this manual: WARNING Warnings indicate conditions that, if not observed, can cause personal injury. CAUTION Cautions warn you about how to prevent damage to hardware or loss of data. NOTE Notes call attention to important information. viii NovaScale 4020 User’s Guide...
Contents Important Safety Information ................iii Regulatory Specifications and Disclaimers ............. v Declaration of the Manufacturer or Importer ..............v Safety Compliance ........................v Electromagnetic Compatibility (EMC)................v Federal Communications Commission (FCC) Statement ..........vi FCC Declaration of Conformity ..................vi Laser Compliance Notice ....................
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Data Corruption Errors that the SMU Application can Handle....... 93 Internal Errors For Which a View Cannot Be Generated....... 93 Help ........................94 Help for the Remote SMU Application............94 Help for the Local SMU Application............... 95 NovaScale 4020 User’s Guide...
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EFI Platform Diagnostic Tests....................96 Starting the Application ....................96 Understanding the General User Interface..............97 Understanding Basic Testing ..................97 Enabling Tests For Execution ..................97 Setting Test Options..................... 98 Interpreting Results ...................... 98 Help On Individual Tests ....................98 Viewing System Information..................
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Installing PCI Cards....................138 Installing the PCI Riser Assembly ................139 Replacing the Battery......................140 Safety Warnings ....................141 WARNING: English (US)....................143 AVERTISSEMENT: Français ..................... 145 WARNUNG: Deutsch ......................147 AVVERTENZA: Italiano...................... 149 ADVERTENCIAS: Español ....................151 NovaScale 4020 User’s Guide...
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Figure 47. FRU Viewer......................91 Figure 48. Remote SMU Help Window (browser based) ............. 94 Figure 49. SMU Local Help Window ..................95 Figure 50. NovaScale 4020 Desktop Black Cover .............. 123 Figure 51. J-rails ......................... 124 Figure 52. Locating System Modules................. 125...
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Table 23. Supported BMC Combinations for IPMI Message Bridging ........ 111 Table 24. Terminal Mode Text Commands................. 112 Table 25. Boot Option Parameters..................115 Table 26. Terminal Mode Configuration................119 Table 27. SCSI Drive Status LED Descriptions ..............129 Table 28. Power Supply LEDs .................... 134 NovaScale 4020 User’s Guide...
1 System Description The NovaScale 4020 Server is a compact, high-density, rack mount server system with support ® ® for one to two Intel Itanium 2 processors and 16-GB DDR SDRAM memory. The scaleable architecture of the system supports Symmetric Multiprocessing (SMP) and a variety of operating systems.
• System Diagnostic Interrupt (SDINT) • LAN1 & LAN2 Status LEDs switch • Video Connector • System ID switch and LED • Dual USB 1.1 Ports • DVD/CDRW Removable media • External USB floppy or key fob NovaScale 4020 User’s Guide...
External Chassis Features System controls and indicators are located in several places on the chassis as follows: • Chassis front: Front panel: Front panel switches and LEDs Peripheral bay: Hard drive LEDs Power bay: Power Module LEDs and Power Supply LEDs •...
Hard Drive Fault LED (Amber) Indicates hard drive subsystem fault status. State Description Drive Missing Slot Empty, Online, Prepare for removal. Inactive Drive Failed Blinking Drive Identity, Rebuild, Predictive Fail, Rebuild Interrupt or Rebuild on empty slot. G, H LAN1, LAN2 Status LEDs Indicates LAN activity status.
Yellow/Green flashing Indicates a hard drive fault and hard drive is powered Yellow/Blank flashing Indicates a hard drive fault and hard drive is not powered Not illuminated Indicates no hard drive is installed in the bay NovaScale 4020 User’s Guide...
Removable Media Drive Bay CAUTION The DVD/CD-ROM drive cannot be hot-swapped. In order to add, remove or replace a DVD/CD-ROM drive, the system must be powered down, power sources unplugged and the top cover of the chassis must be removed to access the DVD/CD-ROM drive area. The slim-line DVD/CD-ROM drive is installed in a drive carrier that is inserted from the rear of the peripheral bay.
(1+1) power cord redundancy. This feature allows the system to be powered by two separate AC sources. In this configuration, the system will continue to function without interruption if one of the AC sources fails. NovaScale 4020 User’s Guide...
The AC power status LEDs in the power supply module provide information on the status of the power sources. The LEDs are shown below, indicated by the letter “A” in the diagram. The possible LED states are described below the diagram. TP00304 Description AC1 (green)
Two USB 1.1 ports, 4-pin connectors (USB0 on bottom, USB1 on top) Video port, standard VGA compatible, 15-pin connector Notes: External SCSI bus supports both LVDS and SE signals via the external SCSI connector. EMP access is provided via shared serial port. Figure 10. Chassis Rear Features NovaScale 4020 User’s Guide...
Internal Chassis Features WARNING Only qualified technical personnel should access any internal system component. Some exposed circuits exceed 240 VA and may cause injury if accidentally contacted. Electronics Bay The electronics bay, shown in the two figures below, consists of the following: •...
Cooling Subsystem CAUTIONS The chassis top cover must be installed and closed for proper system cooling. Cooling components must be hot-swapped within a limited time period. This time period applies only to the time that the cooling component is removed from the system, not from the time of failure. The cooling subsystem consists of a hot-swap, redundant (5+1) system fan array installed in the fan bay.
NOTES Do not attempt to operate this system with less than a fully populated, six system fan configuration. To maintain adequate cooling for system components, the swap process must be completed in two-minutes. This period only applies to the time that the fan or power supply is removed from the system, not from the time of failure.
Dedicated power pods supply power to each processor. The input connector of the power pod is connected to the 12 VDC power on the main board via a short ‘Y’ cable. The output connector of the power pod mates directly with the edge of the processor package. NovaScale 4020 User’s Guide...
2 Board Set Description This chapter highlights the main features of the board set. The board set contains the following: • Main board • PCI riser board In addition, the server contains the following system boards: • SCSI board • Front panel board Major components of the board set include: •...
Connector Docking Connector Flex Cable SCSI Cable Power Bay Ribbon Front Panel SCSI Backplane Cable Y-Cable To SCSI Backplane DVD Adapter Board IDE Cable From Power DVD/CD Hot Swap SCSI Drives Figure 16. System Architecture Layout NovaScale 4020 User’s Guide...
Main Board The main board connection layout is displayed in Figure 17. The main board supports the following features: • Two Intel Itanium 2 processor sockets and power pod sites • Eight 184-pin, DDR-SDRAM DIMM sockets • SNC-M (Scalable Node Controller) of the E8870 chip set •...
M. Internal SCSI connector N. 120-pin SM connector O. PPOD connector DC docking connector Q. Processor power pod 2 R. Processor power pod 1 Processor 1 Processor 2 U. ITP connector Figure 17. Main Board Layout NovaScale 4020 User’s Guide...
Processor Sockets Each Intel Itanium 2 processor plugs into a 700-pin Zero Insertion Force (ZIF) socket. Each processor is powered by a 12 V power pod located adjacent to the processor on the main board. Attached to the top of each processor is a heat sink that dissipates thermal energy. Memory Subsystem The basic architecture of the memory subsystem is as follows: •...
IEEE 802.3 compliant Ethernet interfaces. It provides two stacked RJ45 ports at the rear of the chassis. This network interface supports Ethernet applications at 1000Base-T, 100Base-T, and 10Base-T (802.3, 802.3u and 802.3ab) and enables network manageability implementations required for remote control and alert over LAN. NovaScale 4020 User’s Guide...
Video Controller The onboard, integrated ATI RAGE XL 64-bit SVGA chip contains an SVGA controller that is fully compatible with industry video standards. The video sub-system implements 8 MB of 10-nanosecond onboard video memory. The video controller supports pixel resolutions of up to 1600 x 1200 and up to 16.7 million colors and provides hardware-accelerated bit block transfers of data.
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System interface to the IPMB (via system interface ports) • IPMI Management Controller Initialization Agent • Emergency Management Port interface • Serial/modem and LAN alerting The firmware for the BMC is field-upgradeable using the Firmware Update utility.. NovaScale 4020 User’s Guide...
PCI Riser Board The PCI riser board connection layout is displayed in Figure 19. It supports the following features: • One Server I/O Hub (SIOH) component of the E8870 chip set • One P64H2 component • Three non-hot-plug PCI slots ...
LVD SCSI drives in the drive bay • Fault Tolerant Enclosure Management SAF-TE SCSI power control LED control logic • Server management I C interface I C Serial CMOS EEPROM (FRU) Temperature sensor NovaScale 4020 User’s Guide...
TP00354 Power bay connector SCSI drive 1 connector SCSI drive 2 connector C. SCSI connector to main board D. Front panel ribbon cable connector Front panel power connector Figure 20. SCSI Backplane Board Layout QLogic* GEM359* SCSI Hot-swap Controller The QLogic GEM359 Hot-swap Controller resides on the SCSI backplane board. The primary functions of the GEM359 are as follows: •...
Temperature sensor TP00355 Ribbon connector to SCSI backplane board Power connector from SCSO backplane board C. Flex cable to main board D. IDE connector Front panel buttons, LEDs, USB, video connector Figure 21. Front Panel Board Layout NovaScale 4020 User’s Guide...
3 Configuration Software and Utilities Utilities / Drivers on Resource CD The Resource CD included with your server system includes the following utilities and drivers that can be used to configure your system: • LSI Logic SCSI Driver for Linux (64-bit) and Windows* 2003 Server •...
At the menu, use the arrow key to select Boot from a File. • Press <Enter> to select the option. • Use the arrow key to choose the EFI file to boot from. • Press <Enter> to select the option. NovaScale 4020 User’s Guide...
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Option Description Add a Boot Option Adds a boot option to the EFI Boot Manager. You specify the option by providing the name of the EFI application. You can provide either ASCII or UNICODE arguments that the file might use. Given the EFI application name and any options, the EFI Boot Manager searches for the executable file in the same partitions and directories as described in Boot from a File.
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Performs a platform-specific cold reset of the system. A cold reset means a full platform reset. To perform a cold reset: • At the menu, select Set Auto Boot Timeout with the arrow key. • Press <Enter>. • The system resets. NovaScale 4020 User’s Guide...
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Option Description Exit Returns control to the EFI Boot Manager main menu. Selecting this option displays the active boot devices, including a possible integrated shell. Configuration Software and Utilities...
Opens the text editor allowing you to create or edit a file eficompress infile outfile Compresses an EFI file Efidecompress infile outfile Decompresses an EFI file endfor Provides a delimiter for loop constructs (scripts only) endif Provides a delimiter for IF THEN constructs (scripts only) NovaScale 4020 User’s Guide...
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Command Description for var in <set> goto label Makes batch file execution jump to another label guid [-b] [sname] Dumps known guid ids help [-b] [internal_command] Displays help information hexedit [[-f]FileName|[-d Edits in HEX mode DiskName Offset Size]|[-m Offset Size]] if [not] condition then Provides conditional constructs (scripts only) load driver_name...
Before you make any changes, record the current values. If the default values need to be restored later, such as after a CMOS clear, you must run Setup again. Referring to recorded original settings could make your task easier. NovaScale 4020 User’s Guide...
Navigating Setup Utility Screens The BIOS setup utility consists of five primary menus: Main: Displays the BIOS version and details on processor type, and lets you configure the system time, date, and language. Advanced: Lets you configure Option ROMs, configure peripheral devices, clear the event log, and disable POST error pauses.
Advanced Table 9 describes the menu items available on the Advanced screen. Five menu items exist on this screen. Each of these items contains sub-menus that in turn can also lead to subsequent sub-menus. Default values appear in brackets. Table 9. BIOS Setup Advanced Screen Menu Items Primary Menu Item...
CTS/RTS or CTS/RTS+CD depending on whether a modem is used. Terminal Type [PC-ANSI] Select terminal type. Vt100+ only available when English VT100+ selected as the language. VT-UTF8 uses UNICODE. PC- NovaScale 4020 User’s Guide...
Sub Menu Item Default Value Description VT-UTF8 ANSI is the standard PC-type terminal Remote Console Reset [Disabled] Enables remote reset via escape key sequence; Enabled ESC R ESC r ESC R ACPI OS Headless Disabled Passes information about serial redirection to ACPI OS. Operation Same as BIOS Serial Port...
The LSI Logic* SCSI utility allows you to configure the SCSI capabilities of the server. It allows creating a Mirror on the internal disks. Please contact your Bull representative for more information on obtening this utility Launching the LSI SCSI Utility To launch the LSI SCSI utility from the Resource CD: 1.
This utility will allow correct operation of the HDDs LEDs and the hard drive fault LED on the front panel (see Behavior hereafter). This utility is available on the NovaScale 4020 Resource CD or at the Bull supports Web site. After having installed the utility, it is necessary to reboot the system to make it operational.
The core components interpret data and perform necessary actions to the hardware. The core components also maintain the state of the application and determine the screens to be shown. Specific state information is stored in the data that is exchanged between the user interface and core components. NovaScale 4020 User’s Guide...
The core components of the SMU are the same for the local and remote applications. If the SMU is run locally, the user interface and core components coexist on the same system and communicate using a procedural call interface. When run remotely, the user interface components and core components communicate use a socket interface.
The following are true when using the above keys while running the local SMU application: 1. For single-select controls (combo boxes), the <up arrow> and <down arrow> keys can be used to move through the items in the list. To move to a different control, the <Tab>, <left arrow>, or <right arrow>...
1. In the ISM Console software, click on Reboot to Service Partition under the list of tools for a server shown. 2. Enter the username and password for an out-of-band connection on the Service Partition Utilities screen. 3. Click Login. NovaScale 4020 User’s Guide...
4. When the server has been successfully rebooted to the service partition software, the supported service partition utilities are displayed, as shown below. Click on System Maintenance Utility to launch the SMU application. ISM passes connection information to the SMU so the SMU can communicate with the target server. Up to this point, all errors are handled by the ISM software, not the SMU.
After the session between the SMU application and the core components is established, the window below is displayed. The primary information pane at the right directs you to select an activity from the task pane at the left. Figure 25. SMU Home NovaScale 4020 User’s Guide...
Local SMU Application The local SMU application and the core components exchange XML documents using a procedural interface. There is no socket connection between the application and the core components. The local SMU application can be run either from the system Resource CD or, if the SMU software has been installed locally, from the directory where it was installed on the system partition.
Causes the current values of the settings in the current sub-task to be stored in non-volatile memory on the server. Edit Causes a screen to be displayed that allows you to change settings related to a single entry in a table. NovaScale 4020 User’s Guide...
LAN Channel Configuration Sub-task The LAN channel configuration sub-task allows you to modify settings related to the LAN channel. The initial screen for configuring the LAN channel is shown in the figure below. The configuration settings are described below the figure. Figure 26.
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This edit box is for the IP address of the router used when the BMC sends a message or an alert to a system on a different subnet than the BMC is on. It is required when DHCP is disabled. The IP address is entered as a dotted notation, such as 192.168.0.2. NovaScale 4020 User’s Guide...
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Default Gateway MAC Address This edit box allows you to enter the MAC address of the default gateway router. The MAC address is entered as a series of six pairs of hex digits separated by dashes, such as 00-01-62-d0- 3e-66. Alphabetic hex digits (a-f) can be entered in uppercase or lowercase. This edit box is disabled by default and is only activated if the check box for Automatically resolve Default Gateway MAC address is not checked.
Gateway IP address for the destination IP address. • Whether alert acknowledge is enabled for the alerts sent to this destination. • The number of times the alert will be retried. • The interval in milliseconds between retries. NovaScale 4020 User’s Guide...
New, Edit, and Delete Buttons If no alerts are configured, only the New button is enabled. • New: When the New button is clicked, you are shown a screen on which you can configure a new LAN destination address. See the following section for details. •...
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LAN channel on the first LAN configuration screen should be used as the gateway for this destination IP address. If this box is not checked, the backup gateway IP address is used as the gateway IP address. NovaScale 4020 User’s Guide...
Serial Over LAN Configuration The Serial Over LAN screen is displayed after you click Next on the LAN Alert Configuration screen. The Serial Over LAN screen, shown in the following diagram, allows you to configure the operation of the serial over LAN capability of the BMC. The SMU sets up the SOL configuration such that SOL packets do not have to be authenticated.
In this case, the privilege level for the channel that is not to be accessed with the associated password should be set to No Access. Otherwise, the firmware attempts to use the first entry in the user table that it finds NovaScale 4020 User’s Guide...
that allows access to the specified channel and would expect the password associated with that entry to be the one entered to gain access to the specified channel. The figure below shows the screen that is displayed when a User Name is selected and then the Edit button is clicked.
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For example, if the serial/modem channel is configured for user access only, then users are limited to user operations regardless of the user privilege level. NovaScale 4020 User’s Guide...
Platform Event Filtering (PEF) Sub-task The Platform Event Filtering (PEF) sub-task provides a way to configure the BMC to take selected actions on event messages that it receives or has internally generated. These actions include operations such as system power-off and system reset, and triggering an alert message. The BMC maintains an event filter table that is used to select the events that will trigger an action.
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The action is enabled with the box is checked. • Alert: This check box globally enables / disables alerts when an event filter is triggered. The action is enabled when the box is checked. NovaScale 4020 User’s Guide...
Event Filter Settings The PEF Event Filters Settings screen, shown in the figure below, displays the supported pre-configured event filters, along with settings associated with the event filters. These associated settings are: • Whether the filter is enabled or disabled. •...
This drop-down box allows you to select the chassis action that is associated with the selected event filter. Chassis actions include power down, power cycle, reset, diagnostic interrupt, and none. For any chassis action to occur, it must be globally enabled on the Platform Event Filter Configuration screen. NovaScale 4020 User’s Guide...
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Configure Policies Button This button provides access to the screen that displays the current settings of all entries in the policy table, where you define the settings associated with the policy numbers used in the Policy number associated with this event filter drop-down box. Alert Policy Table The figure on the following page shows all the entries in the alert policy table, regardless of whether any settings are associated with a particular entry.
To edit a policy, click in the radio button next to the item and then click Edit to display the Edit Alert Policy Entry screen. After configuring the Alert Policy information, click Save to complete this sub-task. NovaScale 4020 User’s Guide...
Edit Alert Policy Entry When you select an alert policy on the Alert Policy Configuration screen and then click the Edit button, you will see the Edit Alert Policy Entry screen, as shown below. Changes made on this screen apply to the alert policy selected when you clicked Edit. After you click OK on this screen, you are returned to the Alert Policy Configuration screen Figure 36.
If modem mode is selected, the next screen displayed allows setup of modem parameters • If direct connect is selected, since there are no configuration parameters to set, the next screen displayed is the Destination Dial Strings screen. NovaScale 4020 User’s Guide...
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Default Serial/Modem Configuration Settings Set By the SMU The SMU sets some serial/modem configuration settings automatically. This information is listed below, but is not displayed on the screen. The list of these settings is given below. Before this information is set by the SMU, you must click through the remaining Serial/Modem Channel Configuration sub-task screens to click the Save button on the last screen.
Enter the ASCII string used to initialize the modem. This string is typically set to ATE1Q0V1X4&D2&C1S0=0. The string can be up to 64 ASCII characters long, including the termination character. The BMC automatically follows this string with an <Enter> character or carriage return. NovaScale 4020 User’s Guide...
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Modem Escape Sequence Enter the ASCII escape string to be sent to the modem before sending a command string. This string can be up to five characters long and is typically set to +++. If this field is left empty, the BMC uses +++.
The screen shown below displays the current setting of each destination dial string available on the target platform. For the NovaScale 4020 Server, up to six dial strings can be configured. A dial string can be modified or cleared by selecting the corresponding radio button and then clicking on the Edit button.
New/Edit Dial String The New/Edit Dial String screen is displayed when you click either New or Edit on the Destination Dial Strings screen. The New/Edit Dial String screen allows you to configure or change the settings related to dial string to which alerts are to be sent. The screen displayed either to configure a new dial string or to edit an existing dial string is the same, except that when editing an existing dial string, the current settings for that dial string are displayed.
After completing this screen, click Next to move to the next screen to continue this sub-task. To configure or modify the settings for a page destination, select a radio button next to the entry and then click the Edit button to display the Edit Page Destination screen. NovaScale 4020 User’s Guide...
Enable Paging This check box enables paging for the serial/modem channel. Page Blackout Interval The Page Blackout Interval determines the minimum number of minutes between pages. It provides a way to prevent back-to-back pages if a rapid series of events occurs. This parameter is entered in minutes;...
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This edit box is the number of times to retry calling the destination specified by the destination dial string. A value of zero indicates no retries (the call is only made once). Enter a value between 0 and 7. NovaScale 4020 User’s Guide...
Terminal Mode Configuration When you click Next on the Page Destination Configuration screen, the Terminal Mode Configuration screen is displayed. This screen allows you to configure the settings used when terminal mode is active. Terminal mode is an operating mode of the BMC in which the BMC can accept and respond to commands via printable characters over a serial/modem channel.
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Newline Input Sequence (console to BMC) This setting allows you to select the characters the console uses as a newline sequence when writing to the BMC when the BMC is in terminal mode. The choices are • <CR> • <NULL> NovaScale 4020 User’s Guide...
Power Configuration Sub-task The Power Configuration sub-task allows you to configure the power restore policy for the server. The power restore policy determines the action that the system takes when power is removed and then reapplied. This screen is shown below. Figure 44.
SEL Viewer the list view restricts the length of the following fields: • Sensor Type and Number to 20 characters • Event Description field to 30 characters • Generator ID field to 15 characters NovaScale 4020 User’s Guide...
Viewing Events in the SEL When the SEL Viewer is opened, the first page of events is loaded from the log and displayed. To view the remaining events you are provided with a series of buttons along the bottom of the screen.
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Single events can be viewed in a modal popup window. The record to view is selected from the main screen by the link in the SEL ID field. The popup screen shows the hexadecimal view and the verbose text. The data is not limited in space, and no scrolling is required. NovaScale 4020 User’s Guide...
Sorting the SEL The SEL can be sorted by clicking on the column header you wish to sort by. An arrow to the right of the column header indicates the sort-by column and whether the column is sorted in ascending or descending order. An up arrow indicates ascending order, and a down arrow indicates descending order.
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This button is only visible when the SEL is displayed in verbose mode. This will change the event display to Hex mode. Display as Text Button This button is only visible when the SEL is displayed in Hex mode. This will change the event display to text mode. NovaScale 4020 User’s Guide...
SDR Viewer The SDR task allows you to view the current system SDR records stored in the BMC. It also provides the interface to opening and saving SDR files, and to viewing the SDR properties. NOTE The SDR Viewer task is only available on the local version of the SMU. This task is not available when running the remote version of the application.
To view a new SDR or to issue another command, close the current window or use the Next and Previous buttons. Figure 46. SDR Viewer NovaScale 4020 User’s Guide...
Individual SDRs of each type have their own display name format, as shown in the table below. Table 18. SDR Type Name Format SDR Type [Hex] Display Name Format Type 1 [sensor type HEX] – [sensor type text] ([ID string]) sensor #[sensor number] Type 2 [sensor type HEX] –...
D, B, and I are the values from the device locator record. This message will vary depending on the FRU type, but it will display sufficient information for you to display/update the FRU with the FRUSDR utility. You are unable to stop either the FRU locator search or the FRU load process. NovaScale 4020 User’s Guide...
Viewing FRUs To view a FRU, click on the FRU title in the FRU display list. The FRU board, chassis, and product areas are displayed on the right of the screen. If the area does not exist for the selected FRU, the following message is displayed for that area: Not present Only the displayable FRUs are in the list.
When you click OK, the last screen displayed is redisplayed. You may also be informed as to whether the error was serious enough that you should shut down the SMU software or reboot the server. NovaScale 4020 User’s Guide...
Data Corruption Errors that the SMU Application can Handle Data corruption errors that the SMU may be able to handle include corruption of template files used by the SMU (files that represent UI screens to be sent from the core components to the application).
Help launches a new browser that contains the front-end ISM help. Most screens displayed by the SMU have a Help button. If no help is displayed, clicking Help launches a browser window that shows the context-sensitive help for the screen from NovaScale 4020 User’s Guide...
which you clicked Help; a table of contents is not displayed. If the link for About SMU link clicked, the help window is repainted with a table of contents pane and the About SMU information in the information pane. If the ISM x.x Help link is clicked, a separate browser window is launched and the front-end ISM help is displayed in that window.
As an option, you can include a relative pathname in the command, based on your current working directory. In addition to running tests, you can display system configuration information or the current test log. To do either, highlight the appropriate option and press the <Enter> key. NovaScale 4020 User’s Guide...
Understanding the General User Interface The platform diagnostics application uses multiple screens from which you can choose execution options, enable or disable tests for execution, and define test parameters. The initial screen consists of four pull-down menus: • File • System Information •...
Test results are appended to the previous log file. To clear the log file select the Clear log button in the View Results window. Because the log file is always appended, you should clear the file regularly to keep it from geting too large. NovaScale 4020 User’s Guide...
The current ECO BIOS and Firmware are installed. • Use the installation software on the current System Resource CD or software obtained from your Bull field representative. • At least 125 MB or one percent of the selected drive must be available as un-partitioned space.
3. Arrow to the System Management menu, and select Enabled for the Service Boot option. 4. Press <F10> to save the setting and exit out of the BIOS setup. The system automatically reboots to the Service Partition. NovaScale 4020 User’s Guide...
Console Redirection The BIOS supports redirection of video output and keyboard input via serial link. This section details the serial redirection scheme. For redirection over LAN (Serial over LAN or SOL), see the ISM online help. When console redirection is enabled, local (host server) keyboard input and video output are passed both to the local keyboard and video connections, and to the remote console via the serial link.
<Alt>-key mapping. In other words, if is mapped to <Shift><F1>, then pressing <Shift><F1> followed by ^[} sends <Alt><a> to the server. The remote terminal can force a refresh of its video by sending ^[}. NovaScale 4020 User’s Guide...
Combinations outside of the ANSI mapping and not in the table below, such as <Ctrl><F1>, are not supported. Table 19. Non-ASCII Key Mappings Normal Shift Ctrl ^[OP ^[OQ ^[OR ^[OS ^[OT ^[OU ^[OV ^[OW ^[OX ^[OY ^[OZ ^[O1 Print Screen Scroll Lock Pause Insert...
Therefore, console redirection cannot redirect video in graphics mode. Keyboard redirection operates through the BIOS INT 16h handler. Software that bypasses this handler does not receive redirected keystrokes. After entering EFI, the redirection scheme changes somewhat, but the effect is the same. NovaScale 4020 User’s Guide...
Server Management Interface The BIOS determines if console redirection is enabled, reads the current baud rate from the EMP, and passes this value to the appropriate management controller via the IPMB. Sample Setup for Console Redirection The following is an example of how to configure the console/host and server for BIOS console redirection.
Configuration of terminal mode requires proper configuration of the following: • The serial channel • User login information (user name and password) • The terminal mode configuration parameters The SMU provides methods to access and manipulate all the necessary parameters for terminal mode configuration. NovaScale 4020 User’s Guide...
Serial Channel Configuration The serial channel is configured through the SMU. Set the connection mode to the desired connection mode and the rest of the options to the desired state for your application. • Direct Connection Mode: Set the options on the direct connection mode to the correct states for your application.
Configure the user with the desired maximum privilege level. See User Configuration Sub-task on page 60 for details about the user configuration screens. Spaces, left bracket characters or right bracket characters are not allowed in usernames or passwords used with terminal mode. NovaScale 4020 User’s Guide...
Security Information Terminal mode access to the BMC is governed by the user name and password configuration through the SMU; before the server will accept terminal mode commands, a session must be established. However, a limited selection of text commands and binary hex-ASCII commands that are assigned the lowest IPMI privilege level are available before session establishment with the BMC.
[1:0] – Bridge field Command Number Data Table 22. Terminal Mode Request from BMC Byte Explanation [7:2] – Net Function (odd) [1:0] – Responder’s LUN [7:2] – Requester’s Sequence Number [1:0] – Bridge field Command Number Completion Code Data NovaScale 4020 User’s Guide...
Text Command Format Text commands do not support the bridging and sequence number fields present in the hex- ASCII commands, are case sensitive, and are preceded by a prefix consisting of the string SYS. Examples Hex-ASCII command example (IPMI Reset Watchdog Cmd): [18 00 22]<CR>...
0b = Mark parameter valid / unlocked [6:0] - Boot option parameter selector YY…NN -– Boot Option Parameter Data Passing 0-bytes of parameter data allows the parameter valid bit to be changed without affecting the present parameter setting. NovaScale 4020 User’s Guide...
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Command Switches Description SYS GET This is essentially a text version of the IPMI “Get System Boot Options” BOOTOPT command. It allows any of the boot option parameters to be retrieved. XX YY ZZ XX YY ZZ represents the hex-ASCII for the data bytes that are passed in the Get System Boot Options request.
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• Critical: fatal hardware exceeding specified ratings • Non-recoverable: potential damage: system hardware in jeopardy or damaged • Unspecified fault: fault detected, but severity unspecified • Unknown: status not available/unknown (typically because system power is OFF) NovaScale 4020 User’s Guide...
Table 25. Boot Option Parameters Parameter Parameter Data (non-volatile unless otherwise noted) Set In Data 1 - This parameter is used to indicate when any of the following Progress parameters are being updated, and when the updates are completed. The bit (volatile) is primarily provided to alert software that some other software or utility is in the process of making changes to the data.
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0b = SMS has handled boot info [2] - 0b = OS / service partition has handled boot info [1] - 0b = OS Loader has handled boot info [0] - 0b = BIOS/POST has handled boot info NovaScale 4020 User’s Guide...
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Parameter Parameter Data (non-volatile unless otherwise noted) Boot flags Data 1 (semi-volatile) [7] - 1b = Boot flags valid. The bit should be set to indicate that valid flag data is present. This bit may be automatically cleared based on the boot flag valid bit clearing parameter, above [6:0] - Reserved...
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OS loader may elect to ignore the boot information if it is older than expected The boot initiator should load this field with the timestamp value from the IPMI Get SEL Time command prior to issuing the command that initiates the boot. NovaScale 4020 User’s Guide...
Parameter Parameter Data (non-volatile unless otherwise noted) Boot initiator This parameter is used as a mailbox for holding information that directs the mailbox operation of the OS loader or service partition software. [1][2] Note: Since this information is retained by the BMC and may be readable by (semi-volatile) other software entities, care should be taken to avoid using it to carry secret data.
Powering down the server with the power button does not remove all power from the system. The +5 V standby power is still available to the system even when it has been powered down. To remove standby power from the system you must unplug both power cords from the chassis. NovaScale 4020 User’s Guide...
CAUTION The NovaScale 4020 Server exceeds the 240 VA energy hazard limits that define an operator-accessible area. As a result, only qualified technical individuals should access the processor, memory, and non-hot- swap areas while the system is energized.
On desktop models the server is equipped with a black cover. Figure 50 shows the black cover removed. Front Rear Figure 50. NovaScale 4020 Desktop Black Cover Before accessing inside the server, for example to add PCI boards, this black cover must be removed. Removing the Black Cover To remove the black cover, follow these instructions: 1.
4. Slide the black cover forward by about 1 centimetre until the front of the black cover aligns the front of the server 5. Install the 6 screws on the sides of the black cover and tighten them. 6. Put in place the front bezel. NovaScale 4020 User’s Guide...
Identifying Chassis Modules The figure below shows the chassis with the top cover removed. Several component areas can be identified, including the processor air duct, memory area (eight DIMM sites, obscured), The PCI riser assembly, the electronics bay (E-Bay), and the peripheral bay. In addition, the chassis supports three hot-swap power supplies, six fans, three PCI cards, one ATA DVD / CD-ROM drive, and two SCSI (SCA-2) hard drives.
4. Push the top cover towards the back of the system until it stops, approximately 1-inch towards the rear. 5. Lift the cover up from the front and remove it from the chassis. Figure 53. Removing the Top Cover NovaScale 4020 User’s Guide...
Installing the Top Cover To install the top cover, refer to Figure 54 and follow these instructions: 1. Carefully lower the top cover onto the chassis, inserting the interlock studs in the top cover into the corresponding slots in the chassis. 2.
C Hot-swapping System Components Hot-swap Hard Drives The procedures in this section describe how to determine drive status, remove a faulty drive, and install a new drive. For more information, see Hot-swap Hard Drive Carrier on page 6. Determining Drive Status The carriers contain light-pipes that allow light from dual-color LED indicators on the SCSI backplane board to travel across the carrier and show through the bezel to display hard drive status.
6. If you are removing a failed hard drive, remove the four mounting screws that hold the drive into the carrier. TP00316 Screws Lift air baffle Figure 56. Removing Air Baffle from Hard Drive Carrier NovaScale 4020 User’s Guide...
7. Position the carrier as shown Figure 57. 8. Place the drive in the carrier with the drive label-side up and the SCA (80 Pin) SCSI connector end of the drive facing the back of the carrier. See letter “A” in the figure. 9.
The procedures in this section describe how to identify a failed fan and replace a failed fan. See Cooling Subsystem on page 13 for more information about the operation of the system fans. NovaScale 4020 User’s Guide...
Determining Fan Failure Each fan uses an amber LED to indicate the failed fan. The LED for each fan illuminates only when a fan fails. When an LED illuminates the associated fan should be replaced. To view the LEDs: 1. See the warnings and cautions under Removing and Installing the Top Cover on page 126. 2.
No AC power to this PSU only Amber AC present / Only standby outputs on Blink green Power supply DC outputs on and ok Green Power supply failure (includes over voltage and over Amber temperature) Current limit Amber NovaScale 4020 User’s Guide...
Power Module Removal and Replacement CAUTION If your server system is operating in a non-redundant power supply configuration (without a power supply in the PS-Shared location), you need to power down your server system before replacing a failed power supply. Failure to do so will cause an immediate and uncontrolled power down.
D Servicing the Electronics Bay Adding or Replacing PCI Cards CAUTION Remove the AC power cords from the system. Damage to the system can occur if AC power is not disconnected from the system prior to removal or installation of the PCI riser assembly. The PCI riser assembly contains the following active components: •...
3.3 V 100 MHz PCI-x Long (Pin Side) Slot 2 J1A1 Bus B 3.3 V 100 MHz PCI-x Long (Top Component Side) Slot 3 J1A3 Bus A 3.3 V 133 MHz PCI-x Long (Bottom Component Side) NovaScale 4020 User’s Guide...
TP00353 Shield latch Shield C. Touch point D. Insert card Figure 62. Inserting a PCI Card Installing the PCI Riser Assembly CAUTION When inserting the riser assembly, do not attempt to insert it at an angle. Insertion at any other orientation other than vertical could result in damage to the VHDM connectors.
Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. VAROITUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. NovaScale 4020 User’s Guide...
WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
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• Provided with a properly grounded wall outlet. • Provided with sufficient space to access the power supply cord(s), because they serve as the product’s main power disconnect. NovaScale 4020 User’s Guide...
AVERTISSEMENT: Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d'utiliser ni modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis.
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• Muni d'une prise murale correctement mise à la terre. • Suffisamment spacieux pour vous permettre d'accéder aux câbles d'alimentation (ceux-ci étant le seul moyen de mettre le système hors tension). NovaScale 4020 User’s Guide...
WARNUNG: Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt. Ein Produkt mit mehreren Netzgeräten hat für jedes Netzgerät ein eigenes Netzkabel.
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Sturms sollte keine Verbindung der Telekommunikationsleitungen mit dem Modem bestehen; • mit einer geerdeten Wechselstromsteckdose ausgerüstet sein; • über ausreichend Platz verfügen, um Zugang zu den Netzkabeln zu gewährleisten, da der Stromanschluß des Produkts hauptsächlich über die Kabel unterbrochen wird. NovaScale 4020 User’s Guide...
AVVERTENZA: Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto.
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In caso di temporali, scollegare le linee di comunicazione dal modem. • Dotata di una presa a muro correttamente installata. • Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. NovaScale 4020 User’s Guide...
ADVERTENCIAS: Español El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación. No intente modificar ni usar el cable de alimentación de corriente alterna, si no corresponde exactamente con el tipo requerido.
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• Provisto de una toma de tierra correctamente instalada. • Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos hacen de medio principal de desconexión del sistema. NovaScale 4020 User’s Guide...
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Utiliser les marques de découpe pour obtenir les étiquettes. Use the cut marks to get the labels. NovaScale 4020 User’s Guide 86 A1 72EG 01 NovaScale 4020 User’s Guide 86 A1 72EG 01 NovaScale 4020 User’s Guide 86 A1 72EG 01...