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Cable Modem

TC7300.TI
 
CAUTION
Disconnect power before
.
servicing
This device is intended for
indoor operation only.
Telephone jacks Line 1 and
Line 2 must not be connected
to outside wiring.
This symbol on the product ensures that the device complies with European legislation, Directive 89/336/EEC,
73/23/EEC, 93/68/EEC, which covers the EMC (electromagnetic compatibility), and safety aspects of marking.
This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the
household waste. The European Union has implemented a specific collection and recycling system for which
producers' are responsible.
This appliance has been designed and manufactured with high quality materials and components that can be recycled
and reused. Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to
work properly but which can become a health and environmental hazard if they are not handled or disposed of in the
proper way. Consequently, please do not throw out your inoperative appliance with the household waste.
If you are the owner of the appliance, you must deposit it at the appropriate local collection point or leave it with the
vendor when buying a new appliance.
- If you are a professional user, please follow your supplier's instructions.
- If the appliance is rented to you or left in your care, please contact your service provider.
Help us protect the environment in which we live!
 
 
CAUTION
To ensure reliable operation and to prevent overheating,
provide adequate ventilation for this modem and keep it
away from heat sources. Do not locate near heat registers
or other heat-producing equipment. Provide for free air
flow around the Wireless Voice Gateway and its power
supply.
Page 1 / 27 

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Summary of Contents for Technicolor TC7300.TI

  • Page 1: Cable Modem

      Cable Modem TC7300.TI   CAUTION CAUTION Disconnect power before To ensure reliable operation and to prevent overheating, servicing provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing equipment. Provide for free air...
  • Page 2 NORTH AMERICAN CABLE INSTALLER: This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
  • Page 3: Safety Recommendations

    Safety Recommendations REMEMBER SAFETY FIRST Using equipment safely Your Cable Modem has been manufactured to meet safety standards, but you must take care if you want it to perform properly and safely. It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of decoder, please contact your supplier.
  • Page 4 MAIN TECHNICALSPECIFICATIONS General Operating voltage 110 ~ 240 VAC Typical Power consumption 18W max Dimensions (W x H x D) 220mm x 166.7mm x 43mm Operating temperature range 0 – 40 °C Storage temperature range -20 – 70 °C AC adapter (or plug-in ADAPTER 18W 12VDC/1.5A adapter) type Connections...
  • Page 5: Table Of Contents

    Introduction ..........................6   Wireless Voice Gateway Features ................... 6   What’s on the CD-ROM ......................7   Computer Requirements ......................7   Wireless Voice Gateway Overview ....................8   Front Panel ..........................8   Rear Panel ........................... 10   Side Panel for WPS ........................
  • Page 6: Introduction

    CHAPTER 1: CONNECTIONS AND SETUP Turning on the Wireless Voice Gateway If there is no lighted LEDs on the front panel, check the power adapter plug-in the power jack and connect to CM correctly. After installing the Wireless Voice Gateway and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used.
  • Page 7: What's On The Cd-Rom

    • Electronic copy of this user’s guide in additional languages (PDF format) • Adobe Acrobat Reader — application you can load to read PDF format, if you don’t have it loaded already • Links to Technicolor web site DOCSIS and PacketCable are trademarks of Cable Television Laboratories, Inc. Computer Requirements...
  • Page 8: Wireless Voice Gateway Overview

    Wireless Voice Gateway Overview Front Panel The following illustration shows the front panel: Fig. 1-1 Front Panel POWER - Indicates the Power status. DS - Indicates the status of Data reception by the cable modem from the Network (Downstream Traffic). US - Indicates the status of Data transmission by the cable modem to the Network (Upstream Traffic).
  • Page 9 The lights on the front panel LEDs are described in the table below (from left to right): ON = the LED is light, OFF = the LED is gray, FLASH = the LED is blinking. Internet  Ethernet TC7300   Power  Wireless TEL 1 TEL 2...
  • Page 10: Rear Panel

    Rear Panel Fig. 1-2 Rear Panel   Connector Description Power Jack Connector for DC12V Cable Connector for the cable network To restart the modem or press over 5 seconds can default Reset the modem. Ethernet Ethernet ports, RJ-45, 10/100/1000BaseT connector Phone1/ Phone2 RJ11 Phone Connectors Table 1-2 Rear Panel description...
  • Page 11: Wall Mounting

    Wall Mounting This article will show the user through the process of wall-mounting the Wireless Voice Gateway The Adapter has two wall-mount slots on its back panel. Two screws are needed to mount the Adapter.   Fig. 1-4 Wall Mounting  To do this: Ensure that the wall you use is smooth, flat, dry and sturdy and use the 2 screw holes which are 101.6 mm (4 inches) apart from each other.
  • Page 12: Relationship Among The Devices

    Relationship among the Devices This illustration shows a cable company that offers DOCSIS and PacketCable/Euro-PacketCable compliant voice/data services. Fig. 1-5 Connection overview   What the Modem Does The Wireless Voice Gateway provides high-speed Internet access as well as cost-effective, toll-quality telephone voice and fax/modem services over residential, commercial, and education subscribers on public and private networks via an existing CATV infrastructure.
  • Page 13: Contact Your Local Cable Company

    Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your gateway. You should have the following information ready (which you will find on the sticker on the gateway): •...
  • Page 14: Attaching The Cable Tv Wire To The Wireless Voice Gateway

    Attaching the Cable TV Wire to the Wireless Voice Gateway ocate the Cable TV wire. You may find it one of three ways: Connected directly to a TV, a Cable TV converter box, or VCR. The line will be connected to the jack, which should be labeled either IN, CABLE IN, CATV, CATV IN, etc.
  • Page 15: Installation Procedure For Connecting To The Ethernet Interface

    Installation procedure for connecting to the Ethernet interface Follow these steps for proper installation. Plug the coaxial cable to the cable wall outlet and the other end to the modem connector labeled "CABLE". Note: To ensure a fast registration of the modem, the coaxial cable must be connected to the modem  before it is powered on.  Plug the power supply into the socket of the cable modem and two-pin on the adatper plug into the AC outlet. Note: Only use the power supply that comes with the modem. Using another power supply can cause ...
  • Page 16: Connecting More Than One Computer To The Wireless Voice Gateway

    Connecting More Than one Computer to the Wireless Voice Gateway If you need to connect more than two computers or if you need to connect two computers, you’ll need the following additional equipment (if supported by your cable operator): • Crossover-wired, or “null,” category 5 Ethernet cable for the cable modem to be connected to the •...
  • Page 17: Telephone Or Fax Connection

    Telephone or Fax Connection When properly connected, most telephony devices can be used with the Wireless Voice Gateway just as with a conventional telephone service. To make a normal telephone call, pick up the handset; listen for a dial tone, then dial the desired number.
  • Page 18: Chapter 2: Web Configuration

    CHAPTER 2: WEB CONFIGURATION To make sure that you can access the Internet successfully, please check the following first. 1. Make sure the connection (through Ethernet) between the Wireless Voice Gateway and your computer is OK. 2. Make sure the TCP/IP protocol is set properly. 3.
  • Page 19 Main Menu: the hyperlinks on the top of the page, including Gateway and several sub-menu items Sub Menu: under the main menu, sub menu use to enter each function, e.g., Status Title: the sidebar on the left side of the page indicates the title of this management interface, e.g., Software in this example Main Window: the current workspace of the web management, containing configuration or status information...
  • Page 20: Gateway - Status Web Page Group

    Gateway – Status Web Page Group 1. Software The information section shows the hardware and software information about your gateway. The status section of this page shows how long your gateway has operated since last time being powered up, and some key information the Cable Modem received during the initialization process with your cable company.
  • Page 21: Connection

    2. Connection This page reports current connection status containing startup procedures, downstream and upstream status, CM online information, and so on. The information can be useful to your cable company’s support technician if you’re having problems. Fig. 2-3 Gateway\Status\Connection Page 21 / 27   ...
  • Page 22: Chapter 3: Additional Information

    CHAPTER 3: ADDITIONAL INFORMATION Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.
  • Page 23 technology achieves higher throughput by re-packaging data, reducing the number of overhead control packets, so that more useful data can be sent during a given amount of time. * Monthly subscription fee applies. ** Additional equipment required. Contact your cable company and ISP for any restrictions or additional fees. Page 23 / 27 ...
  • Page 24: General Troubleshooting

    Network Interface Device located on the outside of the house. If using the second line on a two-line telephone, use a 2-line to 1-line adapter cable. For more Usage and Troubleshooting Tips use the web site links provided on the CD-ROM: www.technicolor.com     Page 24 / 27 ...
  • Page 25: Service Information

    Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company, then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company.
  • Page 26: Glossary

    Glossary 10/100/1000 BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates speed (10/100/1000 BaseT), “Base” refers to baseband technology, and “T” means twisted pair cable. Authentication - The process of verifying the identity of an entity on a network. DHCP (Dynamic Host Control Protocol) –...
  • Page 27                                 TECHNICOLOR Inc. 101 W. 103rd St., INH700 Indianapolis, IN. 46290 USA Tel: +1 (317) 587-3000 - Fax: +1 (317) 587-6763 www.technicolor.com   Page 27 / 27   ...
  • Page 28 Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 29 Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Note: The country code selection is for non-US model only and is not available to all US model.

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