Wacom DTK-2400 Installation Manual & Hardware Manual
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Wacom DTK-2400 Installation Manual & Hardware Manual

Wacom DTK-2400 Installation Manual & Hardware Manual

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DTK-2400
Installation Guide & Hardware Manual

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Summary of Contents for Wacom DTK-2400

  • Page 1 DTK-2400 Installation Guide & Hardware Manual...
  • Page 2 Notice for this product • Install the driver software for correct pen and this product. • The following Help and Support information provides information about this product. Help and Support information Description The User's Manual is downloaded to your computer when the driver software is installed. User's Manual Refer to the User's Manual to learn the useful information such as changing cables, using a document...
  • Page 3 Welcome message Dear Customer, Thank you for buying this product pen display. Many customers tell us that this product is critical to helping them be both more productive and more creative. For them, this product has become an essential part of their workflow. We appreciate the trust you place in us and our responsibility to provide you with the best creative tools possible.
  • Page 4 Supplied accessories Accessories not supplied with all models. Check the contents listed on the product packaging. See the User's Manual to replace pen nib and personalize your pen. See the User's Manual for information on attaching the VESA Mount.
  • Page 5 Connecting this product Turn off your computer. Connect the DVI-D cable or DisplayPort cable to the corresponding connector on your computer. Note that the DisplayPort cable is shipped inside the stand. See the following page for instructions. Connections can also be made with the included DVI-I to VGA cable. See the User's Manual for more information.
  • Page 6 When using the DisplayPort cable, remove from the stand as shown. Plug the USB connector into an available USB port on your computer or a USB hub attached to your computer.
  • Page 7 Plug the power cable into the power adapter and then into an AC outlet.
  • Page 8 Turn on this product. The power LED will change from orange to blue. Turn on your computer. If a DVI-I to VGA cable is connected, configure the color resolution and size settings while looking at the display. Then, open the menu screen, and select [Screen Setting] > [Auto Adjust]. For information on how to open the menu screen, see the User's Manual.
  • Page 9 Installing the tablet driver Save your work and close all open applications. Insert this product installation CD. If the software installer menu is not automatically displayed, double-click on the Install icon located on the CD. In the displayed dialog, click Install Tablet and follow the prompts. The User's Manual is downloaded to your computer when the driver software is installed.
  • Page 10 Calibrating this product For optimum performance, you must calibrate this product to align the screen cursor with the position of the pen on the display screen. This is required to compensate for the viewing angle, and to adjust for parallax. Set this product in its working position, then follow the procedure below. Open the pen tablet's control panel.
  • Page 11 In the order of (1) > (2) > (3) > (4) from the top-left, click the center of the cross marks on the screen with the pen. • The position adjustment is completed when the cross marks disappear. • When using Windows, click [OK] (or [Save]) and close the control panel after saving the adjustment contents.
  • Page 12 Changing the angle of this product Use the lever to tilt the display forward. Use the lever to tilt the display backwards. The angle of the display can be changed with either the upper or lower lever.
  • Page 13 Adjusting this product to a comfortable position This product can be used nearly flat on your work surface. This product can be lowered off the edge of a desk or table and used above your lap for intensive creative work. See page 14 for details.
  • Page 14 Flip down feet on bottom edge to allow keyboard placement beneath. This product can be used vertically upright as a display.
  • Page 15 Setting up this product to be positioned above your lap Put the display into a flat position.
  • Page 16 Pull the display toward you until it just clears the desktop or until you feel it lock into place. (There are rubber pads on the base that grip the surface of the desk and prevent the display from moving beyond a safe position.) Use the incline levers to adjust the angle as required.
  • Page 17 Getting to know this product 1. Incline lever 4. OSD buttons These buttons enable you to adjust a variety of display settings. 2. Touch Ring 5. Power LED By default, the Touch Ring enables you to zoom in most graphics ap- plications and to scroll in other applications.
  • Page 18 7. Support legs 11. DVI cable 8. Power switch 12. USB cable 9. VESA mount hole 13. Stand lock release lever 10. Power cable...
  • Page 19 Product Specifications GENERAL SPECIFICATIONS Model/Brand DTK-2400 (Code Name: Osprey) Pen only model Dimensions (W x H x D) 769.3 x 463.74 x 64 mm (excluding the Stand) Weight Main Body: 10.0 kg, Tablet Stand: 14.0 kg (TBC) Operating temperature & humidity...
  • Page 20 DDC 2B, DDC/CI Each LCD panel is produced under very stringent quality standards. Production techniques cannot guar- antee an absolutely perfect TFT display. Wacom does not allow any pixel to be always white or always LCD quality black. A small number of pixels are allowed to show a wrong color for some parts of the color spectrum.
  • Page 21 PEN TABLET Reading Technology Electro-magnetic resonance technology Active Area 518.4 x 324.0 mm Resolution 0.005 mm/point (5080 lpi) ± 0.5 mm (center), the edge area 1 (20 mm wide from edge of display area) to be ± 2.0 mm, the edge area Accuracy 2 (3 mm wide from edge of dsplay area) to be ±...
  • Page 22 Check the Technical Notes or the Troubleshooting section in the User's Manual. Visit our web site at www.wacom.com/product support Call the Wacom Customer Care Center. Available in English from 7:30 am to 5:00 pm Monday - Thursday, and 8:30 am to 5:00 pm Friday (Pacific Time) at 360-896-9833.
  • Page 23 • • , VESA , PC...
  • Page 25 VESA...
  • Page 26 DVI-D DisplayPort . DisplayPort DVI-I...
  • Page 27 DisplayPort...
  • Page 29 DVI-I [Screen Setting( )] > [Auto Adjust(...
  • Page 30 Install( Install Tablet( Important Product Information(...
  • Page 31 [Position Adjustment( [Calibrate...( ...)]...
  • Page 32 (1) > (2) > (3) > (4) • • Windows...
  • Page 38 4. OSD...
  • Page 39 11. DVI 12. USB 9. VESA...
  • Page 40 DTK-2400 ( : Osprey) 769.3 x 463.74 x 64 mm ( : 10.0 kg, : 14.0 kg (TBC) 5° ~ 35° C, : 20 ~ 80 % RH ( -10° ~ 60° C, : 20 ~ 90 % RH ( 60°...
  • Page 41 (a-Si) TFT LCD (A-IPS) 24.1 (518.4 x 324.0 mm) 16:10 1920 x 1200 DisplayPort, DVI-I (29 DisplayPort, V1.1a , HDCP DVI 1.0 1920 x 1200, 1600 x 1200, 1280 x 1024, 1024 x 768, 800 x 600, 640 x 480 75 % ( 0.270 (H) x 0.270 (V) mm @ CR>10 (...
  • Page 42 518.4 x 324.0 mm 0.005 mm / (5080 lpi) 0.5 mm ( 20 mm 2.0 mm, 3 mm 4.0 mm 5 mm 0 mm 2048 KP-501E-01 100 ~ 240 VAC, 50/60 Hz 24 VDC, 5.0 A ( KP-501E-01 1.0 mm 2048 2.0 mm 156.5 x 14.9 mm...
  • Page 43 Windows – [ ]>> [ ( ]>>[XXXX]>>[XXXX Mac – [ ] >> [XXXX] (www.wacom.com/product support) 7:30 5:00 8:30 5:00( 360-896-9833...
  • Page 44 • • VESA...
  • Page 46 VESA...
  • Page 47 DVI-D DisplayPort DisplayPort DVI-I...
  • Page 48 DisplayPort...
  • Page 50 DVI-I ] > [...
  • Page 52 ...]...
  • Page 53 (1) > (2) > (3) > (4) • • Windows...
  • Page 59 4. OSD...
  • Page 60 11. DVI 12. USB 9. VESA...
  • Page 61 DTK-2400 Osprey 769.3 x 463.74 x 64 10.0 kg 14.0 kg 35 °C 20 % 80 % RH 60 °C 20 % 90 % RH 60 °C 38 % 90 % 42 °C VCCI Class B, FCC Part15 Subpart B(class B) and C, CE, KCC, BSMI, C-tick...
  • Page 62 DVI 1.0 1920 x 1200 1600 x 1200 1280 x 1024 1024 x 768 800 x 600 640 x 480 75 % 0.270 x 0.270 @ CR>10 178(89/89) / 178(89/89) 1,073,741,824 700:1 180 cd/m Tr+Tf 9300K/6500K/5000K/ DDC 2B, DDC/CI Wacom...
  • Page 63 518.4 x 324.0 0.005 5080 lpi 2048 KP-501E-01 240 VAC 50/60Hz 24 VDC 5.0 A KP-501E-01 2048 156.5 x 14.9...
  • Page 64 Wacom Windows – ]>> [ ]>>[XXXX]>>[XXXX Mac – ] >> [XXXX] www.wacom.com/product support Wacom 7:30 5:00 8:30 5:00 360-896-9833...
  • Page 65 • • VESA...
  • Page 67 VESA...
  • Page 68 DVI-D DisplayPort DisplayPort DVI-I...
  • Page 69 DisplayPort...
  • Page 71 DVI-I >...
  • Page 74 (1) > (2) > (3) > (4) • • Windows...
  • Page 80 4. OSD 3. ExpressKeys...
  • Page 81 11. DVI 12. USB 9. VESA...
  • Page 82 DTK-2400 Osprey 769.3 x 463.74 x 64 mm 10.0 14.0 35 °C 80 % 60 °C 90 % 60 °C 38 % 90 % 42 °C VCCI Class B, FCC Part15 Subpart B(class B) and C, CE, KCC, BSMI, C-tick...
  • Page 83 1920 x 1200 1600 x 1200 1280 x 1024 1024 x 768 800 x 600 640 x 480 75 % 0.270 x 0.270 @ CR>10 178(89/89) / 178(89/89) 1,073,741,824 700:1 180 cd/m Tr+Tf 13 ms 9300K/6500K/5000K / DDC 2B, DDC/CI Wacom...
  • Page 84 518.4 x 324.0 mm 0.005 mm/ (5080 lpi) 0.5 mm 20 mm 2.0 mm 3 mm 4.0 mm 5 mm 0 mm 2048 KP-501E-01 50/60 Hz 5.0 A KP-501E-01 1.0 mm 2048 2.0 mm 156.5 14.9 mm 17 g...
  • Page 85 Wacom Windows – >> >> XXXX >> XXXX Mac – >> XXXX ExpressKeys www.wacom.com/product support Wacom 7:30 5:00 8:30 5:00 360-896-9833...
  • Page 86 DTK-2400 Installation Guide & Hardware Manual...
  • Page 87 Contents Important Product Information Precautions Product Specifications Disposal and Recycling Information Regulatory Statement License and Warranties Contents...
  • Page 88 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

  • Page 89: Table Of Contents

    Contents CONTENTS Precautions Regulatory Statement Precautions on use and handling FCC notice Physical location Industry Canada (Canada only) Environment CE declaration Usage License and Warranties Handling Tablet driver software end user license agreement Product Specifications Tablet driver software end user license General specifications agreement Display...

  • Page 90: Precautions

    Failure to do so could cause damage to Cintiq 24HD, damage to your computer or loss of data. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. PHYSICAL LOCATION...

  • Page 91: Usage

    Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on; this may damage the display or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product.

  • Page 92: Handling

    High Voltage. Do not open or disassemble the Cintiq interactive pen display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product.
  • Page 93 Contents Always support the display with one hand before releasing from the locked position. Do not hold the support arms when releasing the lock. The display comes down when the lock is released. As the display moves downward, ensure that your fingers are not caught between the support arms and base of the display or stand.
  • Page 94 Contents Improper movement or pulling beyond the tipping point will prevent the friction lock from engaging, and could cause personal injury or damage to the pen display it it were to fall. Do not sit on or hang from the table or other surface where this product is placed. The product may fall and cause physical damage or personal injury.
  • Page 95 Do not apply excessive pressure or stress to the pen tip, eraser, or side switch. This may cause may cause premature failure or malfunction. Only use a replacement pen tip (nib) specified for your product by Wacom. Do not scratch the display screen. Avoid placing sharp objects on the display screen surface.

  • Page 96: Product Specifications

    Contents PRODUCT SPECIFICATIONS GENERAL SPECIFICATIONS Dimensions (W x H x D) 769.3 x 463.74 x 64 mm (30.3 x 18.2 x 2.5 in) excluding the Stand Weight 28.6 kg (Main body: 13.7 kg, Display Stand base: 14.9 kg) Input voltage 24 V DC Power consumption (with AC adapter) 71 W max.

  • Page 97: Display

    Each LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display. Wacom does not allow any subpixel to be always white or always black. A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum.

  • Page 98: Pen Tablet

    Contents PEN TABLET Reading technology Electro-magnetic resonance technology Active area 518.4 x 324.0 mm Resolution 0.005 lpmm (5080 lpi) Accuracy Center: +/- 0.5 mm Edge area 1 (20 mm from edge of display area): +/- 2.0 mm Edge area 2 (3 mm from edge of display area): +/- 4.0 mm Maximum pen tilt range 40 degrees from vertical (except for corners)

  • Page 99: Disposal And Recycling Information

    Wacom products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region.

  • Page 101: Ce Declaration

    Contents CE DECLARATION The pen tablet or the interactive pen display (model DTK-2400) has been tested and found to comply with the following harmonized European Norms: EMC Directive • EN 55022:2006+A1:2007, Class B • EN 61000-3-2:2006+A1:2009+A2:2009 • EN 61000-3-3:2008 •...

  • Page 102: License And Warranties

    1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided to You. 1.3 "Software" means the Tablet Driver software and Documentation provided to You with the Product, and any updates to either of the foregoing provided by Wacom to You under this Agreement. 2. SOFTWARE LICENSE 2.1 Limited License.
  • Page 103 Agreement in violation of this paragraph is void and of no effect. 2.4 Ownership. Wacom and its licensors will retain all right, title and interest in and to the Software, including all patent, copyright, trademark, trade secret and any other intellectual property or industrial rights in and to the Software, and any improvements, updates and derivative works thereof.
  • Page 104 No Oral or written information or advice provided by Wacom, its agents or any distributors or retailers of the Product will create any warranty or in any way increase the scope of the warranties expressly provided by Wacom under this Agreement.
  • Page 105 Agreement will automatically terminate and cease to be effective, without any notice or action by Wacom, in the event that You fail to comply with any terms of this Agreement. Upon termination of this Agreement, You will cease all use of the Software and permanently delete and make unrecoverable the Software (including Your back-up copy and all Documentation) from Your computer or similar device on which it was installed.
  • Page 106 Agreement. This does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between You and Wacom. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.

  • Page 107: Tablet Driver Software End User License Agreement

    1.2 "Product" means the Wacom Tablet hardware, with which the Software has been provided to You. 1.3 "Software" means the Tablet Driver software and Documentation provided to You with the Product, and any updates to either of the foregoing provided by Wacom to You under this Agreement. 2. SOFTWARE LICENSE 2.1 Limited License.
  • Page 108 Agreement in violation of this paragraph is void and of no effect. 2.4 Ownership. Wacom and its licensors will retain all right, title and interest in and to the Software, including all patent, copyright, trademark, trade secret and any other intellectual property or industrial rights in and to the Software, and any improvements, updates and derivative works thereof.
  • Page 109 No Oral or written information or advice provided by Wacom, its agents or any distributors or retailers of the Product will create any warranty or in any way increase the scope of the warranties expressly provided by Wacom under this Agreement.
  • Page 110 Wacom's negligence or that of its employees or agents; or (ii) any fraudulent act or omission of Wacom or that of its employees or agents; or (iii) to the extent arising out of any willful or grossly negligent misconduct on the part of Wacom.
  • Page 111 Agreement. This does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between You and Wacom. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.

  • Page 112: (U.s.a And Canada)

    (ii) any loss or damage to the product resulting from such transportation. Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom's storage instructions.
  • Page 113 DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. In the event that any of the above limitations are held unenforceable, Wacom's liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.
  • Page 114 (ii) any loss or damage to the product resulting from such transportation. Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom's storage instructions.
  • Page 115 CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. In the event that any of the above limitations are held unenforceable, Wacom's liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.

  • Page 116: Limited Warranty (Europe, Africa And Middle East)

    WACOM does not warrant to repair or replace the product if: (a) the damage to the product results from accident, misuse, improper use, negligence or unauthorised alteration or repair; (b) the product was not handled or stored according to the instructions provided by WACOM;...
  • Page 117 Contents WACOM shall only be liable for itself and its vicarious agents if a material contractual obligation has been culpably breached in a manner jeopardising the purpose of the contract or the damage is due to intentional acts or omissions or gross negligence. A material contractual obligation is an obligation which is essential to the proper performance of the contract on which the other party will typically rely.

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