H60-L04 Simplified Maintenance Manual
10.4 Charging Failure
Symptom
The phone fails to be charged using the USB cable.
Solution
Charging failures commonly include two types:
There is no charging icon on the screen.
There is the charging icon on the screen.
Without charging icon: Check whether the USB connector is in good condition. If not, replace
the USB cable. If yes, replace the PCBA.
With charging icon: Test whether the BSI's ground impedance is 10 kohms and whether the
voltage between the battery's positive and negative terminals is 0 V. If the voltage is 0 V while
the impedance is much larger or smaller than 10 kohms, the battery is faulty. Replace the
battery and check whether the phone can be properly charged. If the problem persists, replace
the PCBA.
Troubleshooting Process
Figure 10-9 Troubleshooting charging failures
smudged, poorly soldered,
or damaged?
Is the issue addressed
after you replace
Replace the PCBA
Issue 1.0 (2014-09-04)
Charging
failure
Is the USB port
Replace the USB
N
Y
N
Replace the PCBA
the battery?
Y
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10 Troubleshooting
port FPC
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