Trouble Shooting; Possible Breakdowns Related To Tablet; Possible Breakdowns Related To System - Huion INSPIROY G10T User Manual

5. Trouble Shooting

5.1 Possible Breakdowns Related to TABLET

Abnormal Phenomena
There is no pressure in the graphics
software but the cursor moves
While using the tablet, the battery
indicator flashes red
The pen does not work
The touch pad does not work
Press Keys does not work
The cursor is not stable or the drawing
line is not straight when using wireless
mode
The computer can't enter sleep mode
The side button of the pen doesn't
work

5.2 Possible Breakdowns Related to SYSTEM

Abnormal Phenomena
The computer can't recognize the
tablet or the wireless receiver
The tablet charging progress seems to
stop whenever the computer enters
sleep mode
18 / 21
G10T Wireless Graphics Tablet
Possible Solutions
You may have installed other tablet drivers or opened the drawing
software when installing the driver. Please uninstall all drivers and close
the drawing software, then reinstall the Huion driver. It's better to
restart your computer after finishing the installation.'
The battery voltage is low, please recharge the tablet in time.
1. Make sure power is on.
2. Make sure you are using the pen that originally came with your tablet.
3. Make sure the pen is with enough power, if not, please charge the pen
4. Make sure you installed the driver correctly.
1. Make sure the touch function was enabled in the driver.
2. Make sure you are using the right gesture.
3. The gestures only work on part of software.
1. Make sure the Press Keys function were enabled in the driver.
2. Make sure you have correctly defined the Press Keys.
1. Make sure there is no other 2.4G device surround, because it may
affect the tablet function.
2. Make sure there is no barrier between the tablet and receiver.
When you are not using the tablet, please do not put the pen on the
tablet surface, which will keep the computer awake.
When pressing the side button, please make sure that the nib didn't
touch the tablet surface and the distance between the nib and surface is
within 10mm.
Possible Solutions
Make sure
the USB port is functional
USB port.
It might because the system stops powering the USB port. Then you can
adjust your system power or energy saver settings so that the computer
can't enter sleep mode while the tablet is charging.
, if not, please change to another
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