Table of Contents
Advertisement
5. Trouble Shooting
5.1 Possible Breakdowns Related to DISPLAY
Abnormal Phenomena
Power indicator does not flash
No display on the screen
Images are blurred
Lack of colors
There is chromatic aberration
Images jitter or ripple images
appear
5.2 Possible Breakdowns Related to FUNCTIONS
Abnormal Phenomena
Pen doesn't work and no
pressure in the graphics software
Cursor movement is abnormal
The side button of the pen
doesn't work
There is a deviation between the
tip and the cursor
18
19
/
Possible Solutions
*Make sure power is on
cable
1. Make sure power is on.
2. Correctly connect the 3-in-1 cable.
3. If you connect the display with a laptop, please make sure
the display is on the right display mode: extend or duplicate
mode.
4. Check whether the side indicator shows green, if not, it
means no signal in. Please reboot your computer or
reconnect the cable.
5. Is the signal wire broken or bent? If so, please replace the
signal wire.
Please set the display resolution with 1920 x 1080.
Check the pins of the signal wire are not bent or fractured.
As the regional color temperature is different, so minor
chromatic aberration is a normal phenomenon.
It is likely that there is electric equipment nearby that brings
about electronic interference.
Possible Solutions
1. If the driver is damaged or is not properly installed, please
uninstall the driver and reinstall it.
2. Try restarting your computer.
3. Try re-inserting the USB cable.
Try re-inserting the USB cable or restarting your computer.
When pressing the side button, please make sure that the nib
didn't touch the glass surface and the distance between the
nib and surface is within 10mm
Try calibration
Kamvas Pro 13
*Check the socket and power
www.huion.com
Advertisement
Table of Contents
