Warranty Period; Requirement Of Effectiveness For The Warranty; Warranty Exclusions; Defect Remediation / Repairs - ebios-fire Quadra Inside Automatic I SL Installation And Operating Manual

5.3 WARRANT Y PERIOD
The General Warranty Terms and Conditions apply only within the Federal
Republic of Germany and the European Union. The warranty period and
scope of the warranty in accordance with these terms and conditions shall
apply apart from the statutory guarantee, which remains unaffected.
Spartherm Feuerungstechnik GmbH offers a 24-months' warranty on ebios-
fire units (stand-alone and inserts). Spartherm Feuerungstechnik GmbH
offers a 6-months' warranty on wearing parts in the area of the fire, such as
wicks, burner mats, gaskets and ceramics.
5.4 REQUIREMENT OF EFFECTIVENESS FOR THE
WARRANT Y
The warranty period starts on the date of delivery to the deal-er/intermedi-
ary. This must be verified from a document such as an invoice with the
dealer/intermediary's confirmation of delivery. The warranty certificate
relating to the product must be produced by the claimant when making a
warranty claim. If such proof is not produced Spartherm Feuerungstechnik
GmbH shall not be obliged to honour the warranty.
5.5 WARRANT Y EXCLUSIONS
The warranty does not cover:
• Product wear:
Wick / burner mat due to thermal load
• Surfaces:
Discolouration of the paintwork or the galvanised surfaces of the fire
unit and/or the burner due to thermal load or overload.
• Glass:
Dirt caused by soot or burned-on residues of burnt materials. Colour
changes or other visual changes caused by thermal load.
• Use of unsuitable or unspecified fuel. The recommended fuel for your
ebios-fire is bioethanol with a concentration of more than 96%, mar-
keted by Spartherm Feuerungstechnik GmbH.
• Incorrect transport and/or storage
• Careless handling of breakable parts such as glass and ceramics
• Improper handling and/or use
• Improperly fuelling the unit
• Lack of maintenance
• Lack of maintenance
• Failure to follow the installation and operating instructions
• Unauthorized modifications to the unit

5.6 DEFECT REMEDIATION / REPAIRS

Notwithstanding the statutory guarantee, which shall take precedence over
our warranty during the statutory guarantee periods, within the scope of
our warranty we will remedy free of charge all defects demonstrably due to
a material fault or manufacturing error, provided that the other terms and
conditions of this warranty undertaking are observed.
In accordance with this warranty undertaking Spartherm Feuerungstechnik
GmbH reserves the right either to rectify the defect or to replace the unit
free of charge. Rectification of defects shall take precedence. This warranty
undertaking expressly does not cover further compensation exceeding the
statutory guarantee.
5.7 EXTENSION OF WARRANT Y
In the case of performance in accordance with the terms of the warranty,
whether remediation of defects or replacement of a unit, the warranty period
shall be extended in respect of the replacement unit/ components.
GB 20