Chrysler Sprinter 2009 Booklet page 23

Chrysler Canada reserves the right to limit services or reimbursement
claims for any vehicle, if in our opinion there is abuse of the services or
requests for service become unreasonable or too frequent.
The program may be amended or cancelled at any time without refund.
I
N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a consid-
erable distance from a Chrysler Canada Retailer, we reserve the right to
engage a nearby non-Chrysler service facility to repair your vehicle, to
minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road to the
servicing retailer, transportation by rail or water may be necessary. The
program will cover a tow to the dock or rail terminal and also to the retailer
at the end of the trip, but special transportation by rail or water must be
arranged for and paid by you. We will reimburse you for special
transportation costs, up to $300 per incident.
ROADSIDE ASSISTANCE
I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program,
you may claim reimbursement under the following conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed repair bill
and towing invoice
• Reimbursement will be limited to the local Roadside Assistance
contractor rates, to a maximum of $100 per incident, unless otherwise
noted
• Only original receipts, bills and/or charge card copies submitted by you
will be accepted for consideration for reimbursement. Originals will be
returned upon request.
• Mail your claims to:
Chrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
Chrysler Canada reserves the right to decline any claim presented for
payment later than 30 days from the date the service was performed, or if
service was provided by an unlicenced garage or individual.
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