Avaya BCM450 Rls 6.0 Task Based Manual
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Avaya BCM450 Rls 6.0 Task Based Manual

Avaya BCM450 Rls 6.0 Task Based Manual

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BCM450 Rls 6.0
System Start Up
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Summary of Contents for Avaya BCM450 Rls 6.0

  • Page 1 BCM450 Rls 6.0 System Start Up Task Based Guide...
  • Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
  • Page 3 Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...

  • Page 4: Table Of Contents

    DTM-PRI Modules ................... 56 DASS2 Modules ....................59 DPNSS Modules ....................60 BRI Module ...................... 61 CTM/GATM (4 and 8 port) Module ..............64 Station Media Bay Modules ................65 DSM 16/32(+) Modules ..................65 NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 5 Obtaining the Startup Profile Configuration Tool ..........72 Startup Profile Settings ..................77 Running the Startup Profile ................82 Next Step ......................82 Configuring the Fibre Expansion Module ........83 Keycode Credit System ..............89 Avaya Documentation Links .......... 91 NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 6: System Start Up

    In this situation, the BCM is connected directly to a PC. The required information for this situation would be:  BCM System ID  BCM Name  Telephony Region  Time Zone  Time Source  DHCP On/Off? NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 7: Lan Connection

     If using DHCP, Network Default Gateway,  Domain Name of the DNS server (if the customer has a separate DNS Server)  IP Address(es) of the DNS server (if relevant)  IP Telephony Registration details (enable, password etc.) NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 8: Flow Chart

    Media Bay Modules section of this guide. the Media Bay Modules guide. If the BCM is to be connected to the network, refer to the Connecting the BCM to the Network section of this guide. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 9: Obtaining A Keycode File

    Startup Profile procedure.) 4. Contact your Keycode supplier and supply the System ID and Authorisation Codes. 5. You should receive a Keycode file, which will be entered during the Start Up procedure. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 10: Pc Configuration

    The default setting for the LAN Ports is:  IP Address: 192.168.2.2  Subnet Mask: 255.255.254.0  Default Gateway 192.168.1.1 For information concerning configuring the network settings of your PC, refer to the Networking Essentials Guide. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 11: Physical Connection To The Bcm

    When a physical connection has been made, you should next test the connection by “pinging” the BCM. This test is performed on the Laptop/PC that is connected to the BCM. 1. Go to the Start button on your Windows desktop, and select Run. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 12 If a Reply is received from the BCM (as displayed below) the IP connection is working. b. If any other response is displayed, check the IP settings of your laptop/PC and the physical connection between the laptop/PC and BCM. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 13: Installing The Element Manager Application

    1. Point your web browser at the BCM’s IP Address. 2. You may get presented with the Certificate Error window. If so, click on the Continue to this website (not recommended) link. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 14 Yes. 5. Again, you may be presented with a security warning. Tick the Always trust content from this publisher box to avoid seeing the message in future, and click Run. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 15 Credentials and Auto-Login boxes for easier future access. Click OK when the account details have been entered. 7. In the Application Launcher window, ensure the Main tab is selected. Click on the BCM button to ensure the required list of applications are present. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 16 10. In the Node List Import window, you can browse to a folder containing a previous BEM installation (e.g. to import previous BEM nodes) and click on Open. Alternatively, click on Cancel to continue. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 17: Element Manager Connection To The Bcm

    Element Manager Connection to the BCM To access Element Manager for configuration purposes: 1. To access the Business Element Manager application from the Start Menu, navigate Start, Programs, Avaya, Business Communications Manager, Business Element Manager. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 18 2. Alternatively, double-click on the Business Element Manager desktop icon. 3. You will be presented with the Element Manager interface. 4. Open the Network Elements folder and select the IP Address of the BCM. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 19 Then enter the Password in the Password field, by default the password is PlsChgMe!. Click the Connect button. 6. A warning screen will appear, read the warning and click OK. 7. You will be presented with the Element Manager interface. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 20: Software Keycodes

    3. To load a keycode file, click on the Load Keycode File button. Note: For new un-configured BCM systems, the Status fields will state IDLE and the Data fields will show a value of 0. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 21 BCM450 System Start Up 4. Browse to the location of the file and select it. Click Open. 5. The features will be applied and viewable in the Feature Licenses table. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 22: Configuring The Lan Ip Address

    (refer to the VLANs Guide for more information). The LAN IP Address does not apply to the OAM port. 1. Access Element Manager (refer to Element Manager Connection to the BCM section of this guide). NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 23 2. In the Configuration tab open the System heading and click on IP Subsystem. 3. Click on the LAN Interfaces tab. Select the Customer LAN row, and click Modify in the lower part of the screen. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 24 5. If you enter an IP Address manually, you will see the following WARNING box before you can configure the remaining fields. Click 6. For manual configuration, continue entering the settings in the other fields, and click OK. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 25 10. If the BCM is obtaining its network settings via DHCP (either its own DHCP server or one that resides on the network), you can choose to renew the network settings. To do so, click Renew IP Address. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 26: Configuring Dhcp

    BCM if DHCP requirements are being provided by another device on the network. Note: For full instructions on configuring DHCP, refer to the DHCP Guide. 1. From the Configuration tab, open the Data Services folder, and select DHCP Server. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 27 Addresses for allocation to DHCP clients. If the BCM is to be configured as a DHCP server (for IP Phones only or all devices) you will need to create an address range. Click on the Address Ranges tab. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 28 P-node:The BCM registers with a NetBIOS Name server at startup.  M-node: Mixes B- and P-node. The BCM uses the B-node method, and if that fails, uses the P-node method.  H-node: Uses both B- and P-node methods. B- NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 29: Setting The System Name

    3. Enter a name for your system in the System name field, and press the tab key. 4. A dialog box will appear advising you of any system interruptions. Click OK to continue. 5. A Progress Update window will appear. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 30: Setting The Date And Time

    1. From the Configuration tab, open the System folder to expand it. 2. Select Date and Time from the System folder. The Date and Time panel displays. 3. Select the appropriate Date and Time Source. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 31 6. If setting the Date and Time Source as Manual, click on the Date and Time drop down arrow, and use the control to select the correct date and time. Click OK when finished. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 32: Setting The Start Dn And Telephony Region

    Use the following procedure to set your first extension number, telephony template, and telephony region. 1. From the Administration tab, double-click the Utilities folder to expand it. 2. Select Reset from the Utilities folder. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 33 5. A dialog box will appear advising you of service interruptions. Read the warnings and click OK. 6. The reset will take a few minutes to perform.It is advisable that you do not perform any programming until the Cold Reset is complete. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 34: Configuring The Received Number Lengths

    The parameters are 1 – 12 digits or Undefined. 3. If changing from the default value, a WARNING dialog box will appear, informing you that all incompatible received numbers will be erased. Click OK to continue. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 35 The parameters are 2 – 7 digits or Undefined. 6. If changing from the default value, a WARNING dialog box will appear, informing you that all incompatible received numbers will be erased. Click OK to continue. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 36: Initialising Callpilot Manager

    1. From the Configuration tab, open the Applications folder. 2. Click Voice Messaging/Contact Center. Click on the Launch CallPilot Manager button. 3. If you see the below screen, click on Continue to this website (not recommended). NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 37 CallPilot voice and text prompts. Primary Language Select the language used as the primary language for the mailboxes. From Line Enter the line number of the first line in the range of lines you NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 38: Telephony Resources Configuration

    If the defaults were accepted then a BCM with a Start DN of 221 would have the following DN numbering (example below is from a BCM with 3 DSM32+’s in located in MBM1 – MBM3): NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 39 DN’s already on that resource. Only perform the following procedure if the trunk or DN numbers require changing. 1. From the Configuration tab, open the Resources folder and click on Telephony Resources. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 40 3. Note the warning messages and click on OK. 4. The previous numbering will be erased. 5. Use the following procedures to configure (number) each of the resources in Telephony Resources. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 41: Ip Trunk Configuration

    Use the following procedure to ensure that the correct number of IP Trunks are assigned. 1. From the Configuration tab, open the Resources folder and click on Telephony Resources. 2. From the Configured Device column, select IP Trunks. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 42 (refer to Telephony, Lines, Active VoIP Lines). However, you may wish to allow enough trunks for possible future needs. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 43: Ip Sets Configuration

    4. The Configure dialog box appears. The next available DN for the IP Sets will be entered in the Start DN field. Enter the number of additional IP Set DNs in the Number of DNs to add field. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 44 7. The amended range of IP Set DNs will be displayed in the Low and High fields. 8. To enable registration for IP Sets, configure the settings in the IP Terminal Global Settings section in the bottom part of the screen. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 45: Application Dn's Configuration

    General Numbering Considerations section of this guide. When the existing numbering has been erased, use the following procedure to apply the new DN numbering to the Application DN’s. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 46 Application DN’s to add in the Number of DN’s to add field (100 is the number of Application DN’s by default). Click on OK. 5. Reconfiguration of the Application DN’s will require a reboot of the BCM, which is performed later on in this procedure. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 47: Media Bay Module Configuration

    3. The Main MBM 1 location is configured as a DSM32/DSM32+ MBM, as most installations will use this MBM. If you are installing a pure IP- Phone system, you may wish to Deconfigure MBM1. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 48 Configured Device field, and selecting the MBM type to be installed in the associated bay. 5. When the required MBM type has been selected, the Configure button becomes active. Click on the Configure button to configure extension or line allocations to the MBM. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 49 7. Click on OK when you have entered the required settings. 8. If you are not using the BCM expansion unit in the installation, skip to step 12 in this section. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 50 (Note and Dip fields) referring to dip switch configuration. Whilst it is possible to alter the suggested dip switch configuration, it is recommended to accept the suggested values. The dip switch settings on the MBM must match the settings in this field. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 51 Note: Do not install MBM’s whilst the BCM is powered up. 15. Switch to the Administration tab, and navigate to Utilities, Reboot. Click on Shutdown System 16. Click on the Shutdown System button. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 52: Media Bay Module Specific Settings

    Media Bay Module. Use the following procedure to configure the MBM specific settings. 1. Launch Element Manager and connect to your BCM. 2. In the Configuration tab, open the Resources folder and click on Telephony Resources. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 53 4. Use the following sections as a reference for configuring each MBM type. 5. Changes made in the Details for Module sections may result in the following window. Click OK to make the changes. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 54: Trunk Media Bay Modules

    Primary clock reference on a DTM or BRI. If this system is intended to act as clock master in a private network, then all clock sources should be set to Timing Master on this system. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 55 DTM(s) be used as primary (and secondary) clock sources and that any remaining DTMs/BRIs be set to Timing Master. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 56: Dtm-Pri Modules

    1. As a general rule for Trunk modules (PRI, BRI, DASS2 etc.) you may wish to check that the lines/loops are provisioned. If the lines/loops are de-provisioned, the BCM will not have access to those lines/loops. DTM-PRI Modules NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 57 (CO). You must enable disconnect supervision by changing the Line Trunk mode attribute. Under the Telephony Services sub-heading, choose Lines and Line/trunk Data. Clock Primary External *BRI DASS2 Source Secondary External NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 58 0, 7.5, or 15 dB build Set the gain level of the transmitted signal. This setting appears only when the Internal CSU is Enabled. DSX1 build 000-100, 100- 200, 200-300, 300-400, 400- 500, 500-600, or NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 59: Dass2 Modules

    If you change the clock source for your system, you may cause your system DTM interface(s) to reset, resulting in dropped calls. Choose a suitable time to change the clock source and use the Page feature to inform users of possible service disruptions. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 60: Dpnss Modules

    BCM is connected to. 2. Configure the other options as required. 3. Check that the Virtual Channels are provisioned in addition to the standard lines. Click on the Provision Virtual Channels tab to do this. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 61: Bri Module

    BRI Module 1. There are no module-specific settings for BRI modules. However, check that the loops are provisioned. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 62 Adaptive: two or more S-interface devices use the loop, and the length of the loop is greater than 200 m (650 ft.). If one device is using the loop, the length of the loop can be a maximum of 1000 m (3230 ft) NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 63 Public received number length = 3 Thus the first four digits are deleted by the system. Send Name <check box> If the switch allows outgoing name display, select the check box. Display (ETSI QSIG only) NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 64: Ctm/Gatm (4 And 8 Port) Module

    Open Switch Interval (OSI) before a call on a supervised external line is considered disconnected. This setting must match the setting for the line at the central office (CO). You must enable disconnect supervision by changing the Line Trunk mode attribute. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 65: Station Media Bay Modules

    This field indicates the version of firmware running on the module. All modules Call State or State Idle Active This field indicates whether a module line or DN is in use or Deprovisioned even provisioned. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 66: Asm Analog Station Module Configuration

    Indicates auxiliary items added to the telephony devices or trunks Add-on This is a list number. Type This field indicates the type of add-on, such as a KIM module. Version This field indicates the version of firmware running on the add-on device. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 67: Combination Modules

    For the CTM/GATM sub-module specific settings, please refer to the CTM/GATM (4 and 8 port) Module section of this guide. For the DSM16 sub-module specific settings, please refer to the DSM 16/32(+) Modules section of this guide. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 68: Connecting The Bcm To The Network

    2. Select Telephony Resources from the Resources folder. 3. Select IP Sets from the Configured Device column. The Details for Module displays in the lower pane with the IP Terminal Global Settings tab as the default. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 69 DN. Advertisement logo Any information in this field appears on the display of all IP telephones. For example, your company name or slogan. For all other settings, please refer to the IP Telephony Guide. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 70: Additional Information

    Startup Profile, the Excel macros need to be disabled. To set the Excel Macro security settings: 1. With Excel open, go to the Tools menu and select Options. 2. Select the Security tab. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 71 4. Select Medium or Low. 5. Click OK (twice). 6. Exit Excel, open the profile again, and configure as required. You can then use the large “Save” button at the top of the spreadsheet. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 72: Obtaining The Startup Profile Configuration Tool

    The BCM you wish to access must be selected in the Element Navigation Panel to do this. 3. If you are presented with the Certificate Error window, click on Continue to this website (not recommended). NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 73 Password. By default these are set to User ID: nnadmin Password: PlsChgMe! Click on OK. 6. In the Welcome to BCM window, ensure the Main tab has been selected, and the BCM button clicked. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 74 8. Again, accept any security messages that appear, and if prompted enter any login details. 9. The Administrator Applications screen will be displayed. 10. Click on Startup Profile Template, and then Download Startup Profile Template. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 75 BCM450 System Start Up 11. Select the Save button from the File Download window and save the Profile template on to your PC. 12. Once saved you can then open the file from its saved location. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 76 BCM450 System Start Up 13. The excel file will open from that location. You may wish to view the Usage Instructions page. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 77: Startup Profile Settings

    Clock Control Options are Core Tel, Manual, or NTP (Network Time Protocol Server) Year If selecting Manual, enter the current year NTP Server If selecting NTP, enter the IP Address of the Network Time Server NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 78 If using Global Password, enter a password for the IP set installer to enter Auto Assign If Enabled, DNs will automatically be assigned to the IP sets Advertisement This is the display on the handset NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 79 You can choose which parameters to load onto your system by selecting Apply for the parameters you want to load. If you do not want to load certain parameters, select Ignore. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 80 BCM450 System Start Up 18. If using a Keycode file, ensure you type in the name of the file correctly (e.g. 001158FF9B9C_01.lic). Note: The Keycode file should be copied to the root directory of the USB stick. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 81 If corruption occurs, download another copy of the Startup Profile template from the BCM main unit. Also never edit the Startup Profile (.sps file) directly; always use the Startup Profile editor to make changes. 20. You will be presented with warning screen below. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 82: Running The Startup Profile

    5. When the BCM has fully booted (both status and power lights will be fully lit), remove the USB stick and insert the telephony connector. Next Step When the Startup Profile has been applied, you should continue with the Telephony Resources Configuration section of this guide. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 83: Configuring The Fibre Expansion Module

    Norstar Analog Extension Modules). Use the following procedure to configure the FEM. 1. Launch Element Manager and connect to your BCM450. 2. In the Configuration tab, open the Resources folder and click on Telephony Resources. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 84 FEM. Select FEM MBM from the drop-down list. 4. A further 6 sub-locations will appear, corresponding to the 6 possible Norstar Expansion Modules that could be connected via the FEM (Main MBM 2.1–2.6 in the example below). NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 85 3 possible cards in the Norstar Global Line Module to be configured (Main MBM 2.2.1-2.2.3 in the example below). Double-click in the corresponding Configured Device field and select the appropriate line card. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 86 MBM. Tick the Assign target lines check box to do this.  Norstar Trunk Module: Accept the default Start Line number or enter a new starting line number for the trunks presented on the MBM. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 87 12. The BCM should now be shut down to allow FEM MBM installation. All the FEM dip switches should be set to On. Note: Do not install MBM’s whilst the BCM is powered up. NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 88 BCM450 System Start Up 13. Switch to the Administration tab, and navigate to Utilities, Reboot. 14. Click on the Shutdown System button. 15. Click OK to shutdown the BCM. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 89: Keycode Credit System

    Keycode Credit System It is now possible to remove software entitlements from one BCM and add them to a pool for distribution to other BCM systems. A Distributor or Avaya Channel Partner would manage the entitlement pool, whereas the BCM...
  • Page 90 2. Generate a Credit Proof File on the donor BCM. The BCM will require rebooting. 3. Send the Credit Proof File to the Keycode supplier. 4. Keycode files generated from the entitlement pool are applied in the same way as regular Keycode files. NN40010-317 Issue 1.2 BCM450 Rls 6.0...

  • Page 91: Avaya Documentation Links

    BCM450 System Start Up Avaya Documentation Links  Installation – System  Installation – Devices  Keycode Installation Guide  Configuration – System  Configuration – Devices  Configuration – Telephony NN40010-317 Issue 1.2 BCM450 Rls 6.0...
  • Page 92 BCM450 System Start Up NN40010-317 Issue 1.2 BCM450 Rls 6.0...

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