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Brocade Communications Systems SilkWorm 12000 Hardware Reference Manual

Brocade Communications Systems SilkWorm 12000 Hardware Reference Manual

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SilkWorm 12000
Hardware Reference Manual
Publication Number 53-0000148-05
Publication Date: 04/25/03

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  • Page 1 SilkWorm 12000 Hardware Reference Manual Publication Number 53-0000148-05 Publication Date: 04/25/03...
  • Page 2 The authors and Brocade Communications Systems, Inc. shall have no liability or responsibility to any person or entity with respect to any loss, cost, liability, or damages arising from the information contained in this book or the computer programs that accompany it.
  • Page 3 Brocade Communications Systems, Incorporated Corporate Headquarters 1745 Technology Drive San Jose, CA 95110 T: (408) 487-8000 F: (408) 487-8101 Email: info@brocade.com Asia-Pacific Headquarters Shiroyama JT Trust Tower 36th Floor 4-3-1 Toranomon, Minato-ku Tokyo, Japan 105-6036 T: +81 35402 5300 F: +81 35402 5399 Email: apac-info@brocade.com...
  • Page 4 Document History The table below lists all versions of the SilkWorm 12000 Hardware Reference Manual. Document Title Publication Number Publication Date SilkWorm 12000 Hardware Reference Manual 53-0000148-03 03/08/02 SilkWorm 12000 Hardware Reference Manual 53-0000148-04 02/25/03 SilkWorm 12000 Hardware Reference Manual...

  • Page 5: Table Of Contents

    Non-port Side of Chassis ........Managing the SilkWorm 12000 ........
  • Page 6 Overview........... . . SilkWorm 12000 Components ........
  • Page 7 Overview........... . . Troubleshooting the SilkWorm 12000 ......
  • Page 8 SilkWorm 12000 Hardware Reference...

  • Page 9: What's New In This Book

    The glossary was removed from the book and is now provided as a separate document on the Brocade Documentation CD. Intended Audience This document is intended for use by systems administrators and technicians experienced with networking, Fibre Channel, and SAN technologies. SilkWorm 12000 Hardware Reference Manual...

  • Page 10: Manual Conventions

    A note provides a tip, emphasizes important information, or provides a reference to related information. Caution: A caution alerts you to potential damage to hardware, firmware, software, or data. Warning: A warning alerts you to potential danger to personnel. SilkWorm 12000 Hardware Reference Manual...

  • Page 11: Brocade Documentation

    Secure Fabric OS QuickStart Guide • Brocade Hardware documentation Brocade SilkWorm 12000 QuickStart Guide (for v4.1 software) Brocade SilkWorm 3900 Hardware Reference (for v.4.1 software) Brocade SilkWorm 3800 Hardware Reference (for v.3.1 software) Brocade SilkWorm 3200 Hardware Reference (for v.3.1 software) Release notes are available on the Brocade Partner Web site and are also bundled with the Fabric OS.

  • Page 12: How To Get Technical Support

    SilkWorm 3900 and 12000 switches: Provide the license ID. Use the licenseidshow command to display the license ID. • All other SilkWorm switches: Provide the switch WWN. Use the wwn command to display the switch WWN. SilkWorm 12000 Hardware Reference Manual...

  • Page 13: Introducing The Silkworm 12000

    Failover occurs automatically if the active CP card fails. The CP cards can be replaced while the SilkWorm 12000 is operating if one CP card is replaced at a time.

  • Page 14: Port Side Of Chassis

    FL_Ports (fabric loop ports), F_Ports (fabric ports), or E_Ports (expansion ports). Figure 1-1 on page 1-2 shows the port side of the SilkWorm 12000, with the following components: • Up to eight port cards, with 16 fibre channel SFP ports each.

  • Page 15: Non-Port Side Of Chassis

    Introducing the SilkWorm 12000 Non-port Side of Chassis Figure 1-2 shows the non-port side of the SilkWorm 12000 chassis with the following components: • WWN card and bezel: The WWN card is underneath the bezel. It provides LEDs for monitoring the switch from the non-port side and persistently stores WWN, IP addresses, switch name, and serial number.

  • Page 16: Managing The Silkworm 12000

    Introducing the SilkWorm 12000 Managing the SilkWorm 12000 The SilkWorm 12000 can be managed using any of the management options listed in Table 1-1. These options can be used to monitor the fabric topology, port status, physical status, and other information to aid in performance analysis and system debugging.

  • Page 17: Supported Features

    Introducing the SilkWorm 12000 Supported Features The SilkWorm 12000 supports the following optional software, which can be activated with the purchase of the corresponding license key: • Web Tools Provides a graphical interface that allows monitoring and management of fabrics and individual switches and ports from a standard workstation.
  • Page 18 Introducing the SilkWorm 12000 SilkWorm 12000 Hardware Reference Manual...

  • Page 19: Operating The Silkworm 12000

    Watch User’s Guide for information about the types of alarms and how to configure them. Note: The SilkWorm 12000 only detects modems during power on or reboot. If the SilkWorm 12000 is operating when a modem is attached, the modem is not detected until the next reboot. To...

  • Page 20: Powering The Silkworm 12000 On And Off

    Powering the SilkWorm 12000 On and Off Note: The SilkWorm 12000 only detects modems during power on or reboot. If modems will be in use, connect them to the SilkWorm 12000 before powering on the chassis. To power the SilkWorm 12000 on: Verify both power cords are connected to the AC power connectors on the front of the chassis, and flip both AC power switches to “1”.

  • Page 21: Operating Information For The Port Cards

    To ensure correct cooling of the chassis and provide protection from dust, install a filler panel in any slots that do not contain a port card. Disassembling any part of a port card voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the port card. SilkWorm 12000 Hardware Reference Manual...
  • Page 22 For more information, refer to the ISL Trunking User’s Guide. Due to the wavelengths used in transmitting data, a minimum length is required for cables that connect the SilkWorm 12000 ports to device ports, as follows: • 9 microns - single-mode (SM) - 2 meters •...
  • Page 23 Fibre Channel Port Speed LED Port (16x) (16x) Port Status LED (16x) scale: 5/16" = 1" Direction to push bottom Yellow Ejector Ejector Button (2x) Yellow Ejector Button Fig. 017 Figure 2-1 Front of Port Card SilkWorm 12000 Hardware Reference Manual...
  • Page 24 Slow-flashing Port is online but Verify correct device is green segmented, indicating a connected to port. (on 1 second; off loop back plug or cable, 1 second) or an incompatible switch. SilkWorm 12000 Hardware Reference Manual...

  • Page 25: Operating Information For The Cp Cards

    Disassembling any part of a CP card voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the CP card. Allow POST to complete before performing a switch reboot or HA failover. SilkWorm 12000 Hardware Reference Manual...
  • Page 26 The CP cards are redundant for high availability. One acts as the active CP card, actively controlling both logical switches in the SilkWorm 12000. The other acts as standby CP card in case rapid failover is required. Failover occurs as soon as the active CP card is detected to be faulty or uninstalled. If the active CP card fails or is uninstalled, the standby CP card automatically becomes the new active CP card.
  • Page 27 Modems. Note: The SilkWorm 12000 only detects modems during power on or reboot. If a modem is connected to an operating switch, the SilkWorm 12000 must be rebooted in order to detect the modem. Determining the Status of a CP Card To determine the status of a CP card: Check the LED indicators on the CP card.
  • Page 28 10/100 Mb/s Link Speed LED 10/100 Mb/s CP Card scale: 5/16" = 1" Push bottom Yellow Button Ejector down to release (2x) Yellow Ejector Button (2x) Fig. 018 Figure 2-2 Front of CP Card 2-10 SilkWorm 12000 Hardware Reference Manual...
  • Page 29 10 Mb/s or CP card does power. Speed not have incoming power. Note: To force a persistent ethernet link speed, enter the ifmodeset command. Steady green Ethernet link speed is 100 No action required. Mb/s. SilkWorm 12000 Hardware Reference Manual 2-11...

  • Page 30: Operating Information For The Power Supplies

    Operating the SilkWorm 12000 Operating Information for the Power Supplies The SilkWorm 12000 uses up to four power supplies, with a minimum of two required to power a completely loaded chassis. The SilkWorm 12000 can continue operating while a power supply is replaced if the minimum number of power supplies are maintained.
  • Page 31 The LEDs patterns may temporarily change during POST and other diagnostic tests. Power Supply scale: 3/16" = 1" scale: 3/8" = 1" Locking Tab Handle Power LED Predictive Failure LED Fail LED Front of Power Supply Fig. 019 Figure 2-3 Power Supply SilkWorm 12000 Hardware Reference Manual 2-13...
  • Page 32 If off), or the power supply orange light continues, has failed. replace power supply. Flashing orange Power supply is unable to Verify incoming power supply power. meets requirements listed Product Specifications on page A-1. 2-14 SilkWorm 12000 Hardware Reference Manual...

  • Page 33: Operating Information For The Ac Panel

    Operating Information for the AC Panel The SilkWorm 12000 has two AC power input connectors, each with a green AC rocker switch. The left power input connector provides power to the power supplies in slots #1 and #3, and the right power input connector provides power to the power supplies in slots #2 and #4.

  • Page 34: Operating Information For The Blower Assemblies

    To ensure continuous adequate cooling, maintain three operating blower assemblies at all times except for the brief period when replacing a blower assembly. The SilkWorm 12000 port cards automatically shut down if the temperature inside the chassis exceeds 75 degrees Celsius.
  • Page 35 2 seconds) Fast-flashing Environmental range Check for out-of-bounds orange exceeded. environmental condition, (on 1/2 second; resolve any problems, then off 1/2 second) reseat unit. If LED continues to flash, replace unit. SilkWorm 12000 Hardware Reference Manual 2-17...

  • Page 36: Operating Information For The Wwn Card And Bezel

    The chassis serial number (used when installing software licenses) • The two IP addresses assigned to the CP card slots • The switch names, IP addresses, and WWNs for both logical switches The bezel protects the card. 2-18 SilkWorm 12000 Hardware Reference Manual...
  • Page 37 (upper LED) (upper LED) 5/16" = 1" Power LED/ Status LED Status LED Status LED (lower LED) (lower LED) pwr4 pwr3 pwr2 pwr1 Badge Captive Screw (2x) Fig. 021 Figure 2-6 WWN Card and Bezel SilkWorm 12000 Hardware Reference Manual 2-19...

  • Page 38: Operating Information For The Chassis

    • Cable Guides A set of 16 cable guides are provided with the SilkWorm 12000, and can be used to organize the port cables into logical groups, such as according to port quads (sets of four neighboring ports). The cable guides are free-floating and do not attach to the chassis.

  • Page 39: Interpreting Post Results

    Use the cable guides provided with the SilkWorm 12000 to group the cables. These guides help to keep individual ports accessible by keeping the cables evenly spaced. If ISL Trunking is in use, grouping the cables by trunking group is recommended.
  • Page 40 Operating the SilkWorm 12000 2-22 SilkWorm 12000 Hardware Reference Manual...

  • Page 41: Overview

    Chapter Maintaining the SilkWorm 12000 The SilkWorm 12000 is designed to minimize the chance of failure, and does not require any regular physical maintenance. If any failure does occur, a number of components are available as field replaceable units (FRUs).

  • Page 42: Environmental Status And Maintenance Commands

    Status and RPM of all operational fans chassisshow Displays serial number, time awake, and other information about each operating component. slotshow Whether each slot is occupied errshow Switch error log, which lists the status of any marginal/failed components. SilkWorm 12000 Hardware Reference Manual...
  • Page 43 Centigrade Fahrenheit ========================================================= Absent Absent switch:admin> psshow Displays status of the power supplies. Example switch:admin> psshow Power Supply #1 is OK Power Supply #2 is OK Power Supply #3 is OK Power Supply #4 is OK SilkWorm 12000 Hardware Reference Manual...
  • Page 44 FP00X600128 Manufacture: Day: 12 Month: Year: 2001 Update: Day: 15 Month: Year: 2001 Time Alive: 61 days Time Awake: 16 days 555-374757 Part Num: 236-296-12350 Serial Num: 2836542 Revision Num: A.00 <remaining output not shown> SilkWorm 12000 Hardware Reference Manual...

  • Page 45: Replacing A Port Card Or Filler Panel

    Table 2-1 on page 2-6 for a description of the port card LEDs. Note: The WWN bezel on the non-cable side of the SilkWorm 12000 also displays a power and status LED for each port card. Establish a telnet/console session.

  • Page 46: Time And Items Required

    Time required: Less than 10 minutes Items required: • ESD (electrostatic discharge) grounding strap • Workstation computer • Replacement port card or filler panel • Small form factor pluggable (SFP) transceivers (as needed) • SFP cables (as needed) SilkWorm 12000 Hardware Reference Manual...
  • Page 47 /s /1 0 2 & 0 - 6 1 & 0 - 2 0 - 6 0 - 2 Yellow Ejector Button (2x) Ejector (2x) Fig. 004 Figure 3-1 Port Card Removal and Replacement SilkWorm 12000 Hardware Reference Manual...
  • Page 48 If the card is not being replaced by another port card, install a filler panel to ensure correct cooling of the chassis and protection from dust. Refer to Installing a Port Card or Filler Panel on page 3-11 for instructions. SilkWorm 12000 Hardware Reference Manual...

  • Page 49: Removing A Filler Panel

    Maintaining the SilkWorm 12000 Removing a Filler Panel The SilkWorm 12000 accommodates two types of filler panels: one with ejectors, one without (see Figure 3-2 on page 3-10). To remove a filler panel with ejectors, follow these steps: Push the yellow tab in on each ejector (see Figure 3-2 on page 3-10).
  • Page 50 1 & 0 - 2 0 - 6 0 - 2 Filler Panel Handle (with Ejectors) Ejector (2x) Fig. 005 Figure 3-2 Port Card Filler Panel Types (one with Handle and one with Ejectors) 3-10 SilkWorm 12000 Hardware Reference Manual...
  • Page 51 Do not route cables in front of the exhaust vent (located at the top on the port side of the chassis). Verify the installation. For information about how to check the status of hardware components using command line interface, refer to the Fabric OS Procedures Guide. SilkWorm 12000 Hardware Reference Manual 3-11...
  • Page 52 Maintaining the SilkWorm 12000 scale: .50" = 1" scale: .13865" = 1" 2 & 0 - 6 1 & 0 - 2 0 - 6 0 - 2 Fig. 028 Figure 3-3 Alignment Guides in Card Slots 3-12 SilkWorm 12000 Hardware Reference Manual...

  • Page 53: Replacing A Cp Card

    5 and the other in slot 6. Both logical switches in the SilkWorm 12000 can continue to operate while a CP card is replaced if the other CP card continues to operate and no failover occurs (you can prevent failover by entering the hadisable command).
  • Page 54 0 - 6 /1 0 1 & 0 - 2 0 - 6 0 - 2 Yellow Ejector Button (2x) scale: 5/32" = 1" Ejector (2x) Fig. 003 Figure 3-4 CP Card Removal and Replacement 3-14 SilkWorm 12000 Hardware Reference Manual...

  • Page 55: Recording Critical Switch Information

    Figure 2-2 on page 2-10. Connect other end of serial cable to a serial port on the workstation. Note: If necessary, the adapter on the serial cable can be removed to allow for a serial RJ45 connection. SilkWorm 12000 Hardware Reference Manual 3-15...
  • Page 56 1 on page 15). Log into the serial console as admin and enter “0” to log into logical Switch 0. Enter the hafailover command. The healthy CP card becomes the active CP card. 3-16 SilkWorm 12000 Hardware Reference Manual...
  • Page 57 From the serial console for the healthy (and active) CP card, back up the current configuration for logical Switch 0 (see Figure 3-8 on page 3-18): Enter the configupload command. Note: The configupload command uploads the switch configuration to a specified FTP server. Enter the requested information at the prompts. SilkWorm 12000 Hardware Reference Manual 3-17...

  • Page 58: Removing A Cp Card

    CP card, a new CP card must be installed while the other CP card is still operating. Disconnect all cables: • Modem cable from modem serial port • Serial cable from terminal serial port • Ethernet cable from ethernet port 3-18 SilkWorm 12000 Hardware Reference Manual...

  • Page 59: Installing A Cp Card

    If Fabric OS v4.0.2 or later firmware is installed on both CP cards, the Status LED on the active CP card displays yellow until the active CP card is fully operational, and the Status LED on the standby CP card displays yellow until the CP cards have achieved failover redundancy. SilkWorm 12000 Hardware Reference Manual 3-19...
  • Page 60 6 CP BLADE 1 ENABLED 7 SW BLADE 2 ENABLED 8 SW BLADE 2 ENABLED 9 SW BLADE 2 ENABLED 10 SW BLADE 2 ENABLED SW1:admin> Figure 3-10 Sample Output for the slotshow Command 3-20 SilkWorm 12000 Hardware Reference Manual...
  • Page 61 CP card to reset. If this message displays, enter “y” to continue. • Enter the firmwaredownload -s command to download the firmware to only one of the CP cards. Enter all requested information and choose the reboot option. SilkWorm 12000 Hardware Reference Manual 3-21...
  • Page 62 Figure 3-13 Sample Output for Logging into Switch 0 from a Serial Console From the serial console for the new CP card, enter the hafailover command to fail the active CP card over to the new CP card. 3-22 SilkWorm 12000 Hardware Reference Manual...
  • Page 63 If this message displays, enter “y” to continue. Once the configuration has been downloaded, enter the switchenable command. Log into Switch 0, then repeat step a step c above. SilkWorm 12000 Hardware Reference Manual 3-23...
  • Page 64 Figure 3-15 Sample Output for Downloading Configuration to Both Logical Switches 12. Pack the old CP card in the packaging provided with the new card, and contact the switch supplier to determine the return procedure. 3-24 SilkWorm 12000 Hardware Reference Manual...

  • Page 65: Replacing A Power Supply

    A minimum of two power supplies are recommended. Note: You do not need to notify the SilkWorm 12000 of a hot swap request for a power supply. The power supply bays are isolated; power supply filler panels are not required to ensure correct air flow.
  • Page 66 AC switches are flipped to “1” (AC switch lights up green). If the chassis was powered down, flip both AC power switches to “1”. The AC power switches light up green when power is being supplied, and the SilkWorm 12000 performs POST (power-on self-test) by default.

  • Page 67: Replacing A Blower Assembly

    SilkWorm 12000 to prevent overheating. Warning: The SilkWorm 12000 requires a minimum of two operating blower assemblies at all times. To ensure continuous adequate cooling, maintain three operating blower assemblies at all times except for the brief period when replacing a blower assembly.
  • Page 68 Maintaining the SilkWorm 12000 SilkWorm 12000 Chassis Captive Screw (2x) scale: 5/32" = 1" Blower Assembly Fig. 007 Figure 3-17 Non-port Side of SilkWorm 12000 (shown with one blower assembly uninstalled) 3-28 SilkWorm 12000 Hardware Reference Manual...

  • Page 69: Replacing The Cable Management Tray

    Maintaining the SilkWorm 12000 Replacing the Cable Management Tray This procedure provides instructions for replacing the cable management tray for the SilkWorm 12000. The SilkWorm 12000 can continue to operate during the installation. Caution: Do not use a power screwdriver on the cable management tray.

  • Page 70: Replacing The Cable Management Guides

    Tie wraps are not recommended for optical cables, because they are easily overtightened. To use the cable management guides, orient the guides horizontally and insert the cables into the holes, using a separate hole for each cable. 3-30 SilkWorm 12000 Hardware Reference Manual...

  • Page 71: Replacing The Chassis Door

    Replacing the Chassis Door This procedure provides instructions for replacing the chassis door on the SilkWorm 12000. Note: The chassis door is required to ensure the SilkWorm 12000 meets EMI and other regulatory certifications. Time and Items Required Time required: Less than 5 minutes...

  • Page 72: Replacing The Wwn Card

    If the WWN card does fail, do not remove it until the replacement card has been received. Follow the instructions provided with the new WWN card. Do not reboot the switch with a failed or missing WWN card. 3-32 SilkWorm 12000 Hardware Reference Manual...

  • Page 73: Verifying Necessity Of Replacement

    Note: WWN units #1 and #2 do not correspond to the WWNs for logical switches 0 and 1. For more information about error messages, refer to the Diagnostics and System Error Message Reference. SilkWorm 12000 Hardware Reference Manual 3-33...

  • Page 74: Replacing The Chassis

    HIL_FAIL, 2, HIL Error: hilSetFruHistory failed, rc=-3 for SLOT 3 Replacing the Chassis The SilkWorm 12000 chassis is highly reliable. Before replacing the chassis, verify the replacement is necessary. Instructions are provided with the replacement chassis. Replacing the chassis requires powering off the SilkWorm 12000, disconnecting all cables, and gaining root access to the SilkWorm 12000.

  • Page 75: Replacing The 14U Rack Kit

    Replacing the 14U Rack Kit The 14U Rack Kit can be used to install the SilkWorm 12000 in a 19-inch wide EIA (Electronics Industry Association) rack. It is compatible with both round and square-holed rails. Instructions are provided with the kit.
  • Page 76 Maintaining the SilkWorm 12000 3-36 SilkWorm 12000 Hardware Reference Manual...

  • Page 77: Overview

    Appendix Product Specifications The SilkWorm 12000 is designed to operate in standard business environments, and meets all required regulatory specifications. Overview This appendix provides the following information: • SilkWorm 12000 Components on page A-2 • Physical Dimensions on page A-2 •...

  • Page 78: Silkworm 12000 Components

    The fans provide adequate cooling for the maximum switch power rating of 102 Watts. Illustrations are provided in Chapter 2, Operating the SilkWorm 12000. Physical Dimensions The dimensions of the SilkWorm 12000 are listed in the following table. Table A-1 Physical Specifications Dimension Value Height <...

  • Page 79: Silkworm 12000 And Component Weights

    Product Specifications SilkWorm 12000 and Component Weights The weight of a fully loaded SilkWorm 12000, as well as the weights of individual components, are listed in the following table. Table A-2 Component Weights Component Value Fully Loaded Chassis Approx. 250.0 pounds (114 kg) Empty Chassis 104.0 pounds (47.1 kg)

  • Page 80: Power Specifications

    To order a power cord, contact the switch supplier. For all types of power cords, the end that connects to the SilkWorm 12000 chassis has an IEC 60320/ C19 cable connector. The power connector on the SW12000 chassis is an IEC 60320/C20.
  • Page 81 Bahrain Belgium Brazil Chile China, People’s Rep. Czech, Rep. of Denmark Egypt England Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland, Rep. of (S.) Israel Italy Japan Korea, South Malaysia Alternate Recommended Mexico SilkWorm 12000 Hardware Reference Manual...
  • Page 82 South Africa Spain Sweden Switzerland Taiwan Turkey United Arab Emirate United Kingdom / Ireland United States Venezuela Yugoslavia Regulatory compliance may not be complete for some countries listed. See Regulatory Compliance Specifications on page A-13. SilkWorm 12000 Hardware Reference Manual...

  • Page 83: Environmental Requirements

    Product Specifications Environmental Requirements The following table lists the environmental operating ranges for the SilkWorm 12000. The requirements for non-operating conditions are also provided for acceptable storage and transportation environments. Table 0-1 Environmental Requirements Condition Acceptable Range During Acceptable Range During Non-...

  • Page 84: General Specifications

    Product Specifications General Specifications The SilkWorm 12000 is compliant with United States and International safety and EMC (Electromagnetic Compatibility) standards. The following table lists the general specifications for the SilkWorm 12000. Table A-5 General Specifications Specification Description Configurable port types...

  • Page 85: Data Transmission Ranges

    Port card specifications only include specifications for the fibre channel ports. Fibre Channel Port Specifications The fibre channel ports in the SilkWorm 12000 support full duplex link speeds at 2.125 or 1.0625 Gbit/ sec inbound and outbound, automatically negotiating to the highest common speed of all devices connected to the port.

  • Page 86: Cp Card Specifications

    The Terminal Serial Port can be used to connect to a computer workstation or terminal without connecting to the fabric. The terminal device should be configured to 9600 baud, 8 data bits, no parity, 1 stop bit, with no flow control. A-10 SilkWorm 12000 Hardware Reference Manual...

  • Page 87: Modem Serial Port Specifications

    For dust and ESD (electrostatic discharge) protection, keep the cover on the serial port whenever the port is not in use. The modem port can be used for attaching a modem to each CP card. The SilkWorm 12000 detects modems only during the power-on or reboot sequences, and automatically initializes them for operation.

  • Page 88: Post And Boot Specifications

    Ring Indicator POST and Boot Specifications The SilkWorm 12000 performs POST by default each time the chassis is powered on (“cold boot”) or the SilkWorm 12000 is rebooted or reset. The SilkWorm 12000 can be rebooted using the switchreboot, reboot, or fastboot commands. The fastboot command reboots the switches without running POST. If the active CP card is rebooted, it fails over to the other CP card.

  • Page 89: Regulatory Compliance Specifications

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user’s own expense. Korean RRL EMC Statement Taiwanese BSMI EMC Statement SilkWorm 12000 Hardware Reference Manual A-13...

  • Page 90: Vcci Statement

    The standards compliance label on the SilkWorm 12000 contains the CE mark, which indicates that this system conforms to the provisions of the following European Council directives, laws, and standards: •...

  • Page 91: Laser Compliance

    Norway only: This product is designed for an IT power system with phase-to-phase voltage of 230V. After operation of the protective device, the equipment is still under voltage if it is connected to an IT power system. SilkWorm 12000 Hardware Reference Manual A-15...

  • Page 92: Regulatory Certifications

    Product Specifications Regulatory Certifications The SilkWorm 12000 is certified for the safety and EMC (electromagnetic compatibility) specifications listed in Table A-9. Table A-9 SilkWorm 12000 Regulatory Certifications Country Safety Specification EMC Specification Canada CSA 22.2 No. 60950 Third Ed. ICES-003 Class A United States UL 60950 Third Ed., Info.

  • Page 93: Appendix B Troubleshooting And Diagnostics

    In addition, a number of managing and monitoring features are available for purchase, including Fabric Manager, Web Tools, Fabric Watch, and Performance Monitoring. If the SilkWorm 12000 does not behave as expected, the following steps can be taken to diagnose the problem: •...

  • Page 94: Troubleshooting The Silkworm 12000

    For more information about ethernet connectivity to expected or a network. the SilkWorm 12000, refer to the LAN guidelines link cannot be provided through the Brocade Partner website. established. SilkWorm 12000 Hardware Reference Manual...
  • Page 95 WWN card was uninstalled or failed. IP address or One or both logical switches Configure switches as described in SilkWorm 12000 domain ID were connected to the fabric QuickStart Guide and the Fabric OS Procedures conflict during before being configured.
  • Page 96 Troubleshooting and Diagnostics Table 2-1 Troubleshooting the SilkWorm 12000 (Continued) Issue Possible Causes Recommended Actions • • One or more Port cards may be Enter the sensorshow command (see port cards overheated. Environmental Status and Maintenance have either Commands on page 3-2) to check the internal •...

  • Page 97: Diagnostic Tests

    For more information about diagnostic tests and how to run them, refer to the Fabric OS Procedures Guide and the Fabric OS Reference. For information about diagnostic error messages, refer to the Diagnostic and System Error Message Reference. SilkWorm 12000 Hardware Reference Manual...
  • Page 98 Troubleshooting and Diagnostics SilkWorm 12000 Hardware Reference Manual...

  • Page 99: Appendix C Setting Up And Installing Modems

    Appendix Setting Up and Installing Modems Each CP card in the SilkWorm 12000 contains a modem serial port for connection to a Hayes- compatible modem. The modem serial ports are wired as standard DTE ports and have the same command, log in capabilities, and operational behavior as the terminal serial ports. However, asynchronous informational messages and other unsolicited text are not sent to the modem ports.

  • Page 100: Location Of Components

    POWER SUPPLY 1 POWER SUPPLY 1 & 3 POWER SUPPLY 2 & 4 scale: 1/8" = 1" 200-240 VAC 12A 50-60 Hz 200-240 VAC 12A 50-60 Hz Fig. 015 Figure 3-1 SilkWorm 12000 With Two Modems Connected SilkWorm 12000 Hardware Reference Manual...

  • Page 101: Connecting Modems To The Silkworm 12000

    Power on the modems and verify that the Modem Ready indicator illuminates on both units. Power on the SilkWorm 12000, or reboot if it was not powered off during the previous steps. This allows the SilkWorm 12000 to recognize the modems.

  • Page 102: Setting Up A Remote Modem System

    To set up the optional remote modem: Connect the remote modem to the workstation, as shown in Figure 3-2. Disable any serial communication programs running on the workstation (such as a synchronization program for a PDA). SilkWorm 12000 Hardware Reference Manual...

  • Page 103: Verifying The Modem Connection

    Verify that POST is complete on the SilkWorm 12000 (a minimum of 3 minutes). Dial-in to the telephone number assigned to the SilkWorm 12000, using a telco system to dial-in to the modems or the setup described in Setting-Up a Remote Modem.
  • Page 104 The modem session is automatically disconnected if the modem cable is detached while a session is active. 12. Dial-in to the telephone number assigned to the SilkWorm 12000, as described in Step 6. 13. Observe the modem lamps: the Ring Indicator should flash only on the modem connected to the standby CP card.
  • Page 105 3-29 illustration 3-30 replacing cables 2-20 management overview diagnostic tests A-14 Canadian regulations about A-14 CE compliance LED indicators A-16 certifications, regulatory chassis illustration, non-port side illustration, port side non-port side port side chassisshow command SilkWorm 12000 Hardware Reference...
  • Page 106 2-13 requirements power supply 3-26 2-21 power supply and filler panel error log, accessing setting up a remote modem errshow command SilkWorm 12000, non-port side ethernet SilkWorm 12000, port side port 2-19 WWN card and bezel speed immunity, electromagnetic A-14...
  • Page 107 3-27 replacing blower assembly out-of-band support 3-30 replacing cable management tray 3-13 replacing CP card 3-25 replacing power supply setting up a remote modem setting up local modems verifying modem connection protocol, ANSI psshow command SilkWorm 12000 Hardware Reference...
  • Page 108 A-11 pinouts A-11 A-10 pinouts terminal RS-232 connector services controlled by CP Card A-10 specifications sessions, telnet, maximum troubleshooting slots general steps illustration specific issues slotshow command slotshow command SNMP managing by A-14 VCCI statement SilkWorm 12000 Hardware Reference...
  • Page 109 Web Tools managing by weight components SilkWorm 12000 WWN bezel 2-18, 2-20 about WWN card 2-18, 2-20 information stored 2-18, 2-20 operating information WWN card and bezel 2-19 illustration 2-21 LEDs, about SilkWorm 12000 Hardware Reference...
  • Page 110 SilkWorm 12000 Hardware Reference...

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