Beast Hover-1 HY-X10 Operation Manual page 27

support@hover-1.com
2) Hover-1 will try to diagnose and solve your problem. If it is
determined that a warranty claim exists, you will be given an RMA
number (Return Material Authorization) and will be asked to send
the product to Hover-1.
IMPORTANT: Hover-1 will only accept parcels that have an RMA
number.
Please observe the following when sending the product:
1) Send the product suitably packaged with carriage and
insurance paid. The charger MUST be included. Use only a carrier
that provides tracking.
2) Mark the RMA number on the outside of the package in such a
way that is visible and clearly legible.
3) You must enclose a copy of the receipt as proof of purchase.
4) Once Hover-1 has received the product, it will meet its warranty
obligations in accordance with the warranty conditions and will
return the product to the sender. Outbound return shipping will be
paid by Hover-1.
SERVICE OUTSIDE OF WARRANTY
Hover-1 can refuse any service claim made that is not covered by
the warranty. Please contact support@hover-1.com for pricing
and availability of repairs, outside of warranty.
If Hover-1 agrees to provide a service outside the warranty, the
customer will be invoiced for all repair and transport costs.
Hover-1 will not accept any packages that have not first been
approved by Hover-1 by means of an RMA (Return Material
Authorization).
Contact us with questions at:
support@Hover-1.com
www.Hover-1.com
Affix Serial Number Label Here:
Hover-1
Edison, NJ 08837
25