Samsung SBB-SSF User Manual
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User Manual
SBB-SSF
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without prior
notice to improve the performance.

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Summary of Contents for Samsung SBB-SSF

  • Page 1 User Manual SBB-SSF The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using Player feature a Source Device Copyright Player Viewing content Before Connecting Safety Precautions When content is running Pre-connection Checkpoints Symbols Available menu Electricity and Safety Connecting to a PC File Formats Compatible with Player Installation Connection Using an HDMI Cable File Formats Compatible with Video Wall...
  • Page 3 Table of contents System Approving a connected device from the Reset OnScreen Display server Setting the current time Accessibility Menu Transparency Sound Adjustment High Contrast Enlarge Picture Sound Mode Start Setup Balance HDMI UHD Color Time Equaliser HDMI Black Level Clock Set Auto Volume Picture Size...
  • Page 4 Supported music file formats Supported Video Formats Support Software Update Update now Troubleshooting Guide Auto update Requirements Before Contacting Samsung Contact Samsung Customer Service Centre Testing the Product Reset All Checking the Resolution and Frequency Check the followings. Q & A...
  • Page 5: Before Using The Product

    © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 6: Safety Precautions

    Safety Precautions Electricity and Safety Warning Caution Do not use a damaged power cord or plug, or a loose power socket. RISK OF ELECTRIC SHOCK DO NOT OPEN • An electric shock or fire may result. Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) Do not use multiple products with a single power socket.
  • Page 7: Installation

    The product may become damaged by an electric shock. DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
  • Page 8: Operation

    Continued use can result in a fire or electric shock. • Be sure to consult Samsung Customer Service Centre if you want to install the product at Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
  • Page 9 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Remove the plastic bag from the AC/DC adapter before you use it.
  • Page 10: Cleaning

    Cleaning Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. •...
  • Page 11: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you Warranty card Batteries purchased the product if any Regulatory guide Power cord Quick Setup Guide (Not available in some (Not available in some components are missing. locations) locations) –...
  • Page 12: Parts

    Parts Buttons Description Power off the product. Power Off On the control menu screen, press P to move the cursor to Power Off and then press and hold P to turn off the product. Control Panel Select the connected input source. ―...
  • Page 13: Reverse Side

    Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Y OUT Port Description Port Description POWER STATUS View the power status of the Signage Player Box. HDMI IN 1, HDMI IN 2 Connects to a source device using a HDMI cable or HDMI-DVI cable.
  • Page 14: Mounting The Signage Player Box

    * Ensure the vents ( ) are not blocked by an object. * If you mount this Signage Player Box on your display device, the Samsung Ultra Slim WallMount (WMN1000*/WMN2000*) cannot be used.
  • Page 15: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. Power on the product.
  • Page 16 Quickly select frequently used functions. Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu. Manually select a connected input source from HDMI HDMI...
  • Page 17: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 18 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Colour Signal ---------- (3.5ø) White and orange Orange...
  • Page 19 • Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...
  • Page 20: Connection

    Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 DISPL DISPL • Connection 3 DISPL...
  • Page 21: Control Codes

    Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum Viewing control state (Get control command) 0xAA 0x11 "Power" Header Command Data length Checksum 0xAA Command Header Command Data length Data 1 type 0xAA 0x11 Controlling (Set control command) •...
  • Page 22 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 23 Input source control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input • Viewing input source state (Get Input Source Status) Source" Header Command Data length...
  • Page 24 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 25 Video Wall On Video Wall User Control • Function • Function Turn Video Wall on or off on the product from your computer. Turn the Video Wall function on or off on the product from your computer. • Get Video Wall On/Off Status •...
  • Page 26 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 27 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...
  • Page 28: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...
  • Page 29: Connection Using An Dp Cable

    ― The interface DP IN on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.
  • Page 30: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...
  • Page 31: Connecting The Lan Cable

    Connecting the LAN Cable ― Connecting parts may differ in different products. Y OUT RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twisted Pair...
  • Page 32: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...
  • Page 33: Web Browser

    Web Browser Settings sSOURCE → Source → Web Browser → u → Settings → E sSOURCE → Source → Web Browser → E General Hide Tabs and Toolbar automatically If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them appear again, move the pointer or focus to the top of the screen.
  • Page 34 Privacy & Security Blocked pages Security Mode Blocked pages Provide warnings about unsafe pages or block access to enhance Web Browser security. Block access to pages that you have listed in Blocked pages. This may slow the Web Browser down. •...
  • Page 35: Refresh Options

    • 100% 125% 150% Home Page Set the website to display when the web browser is refreshed. • Samsung Display Custom Custom Enter the URL to set as the home page. • Enter URL ― Available only when Home Page...
  • Page 36: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/ In the displayed "Ready to Install the...
  • Page 37: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. Monitor 1 DISP RS232C IN RS232C OUT Monitor 2 Computer...
  • Page 38: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. DISP Computer RJ45...
  • Page 39 Connection using a cross LAN cable ― Multiple products can be connected using the RS232C IN / OUT port on the product. Monitor 1 DISP RJ45 RS232C OUT Monitor 2 Computer...
  • Page 40: Player Feature

    Chapter 05 Player feature Accessible using the button on the remote control. Player Description Select between internal or external memory. → Player → E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
  • Page 41: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote Menu Description You can use buttons on your remote control to play, pause, or skip between content on the playlist.
  • Page 42: File Formats Compatible With Player

    File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot • Ensure a distributed folder (content / schedules) exists in Internal memory.
  • Page 43 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi H.264 BP/MP/HP 4096x2160 4096X2160: 24 *.mkv 3840X2160: 30 LPCM *.asf ADPCM(IMA, MS) HEVC (H.265 - Main, Main10, Main4:2:2 10) *.wmv Motion JPEG *.mp4 HE-AAC 1920 x 1080 *.mov *.3gp...
  • Page 44 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate larger than • Compatible image file format : JPEG, PNG, BMP the rate specified in the table above can cause choppy ―...
  • Page 45 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension : ppt, pptx – Extension : pdf – Extension : .doc, .docx – Version : Office 97 ~ Office 2007 –...
  • Page 46 Template files • Creation/editing/playback are only available in Template. • Supported in Network Channel • Compatible document file formats – Extension : .lfd...
  • Page 47: File Formats Compatible With Video Wall

    File Formats Compatible with Video Wall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Compatible image file format : Jpeg, bmp, png • Content with a resolution larger than the resolution specified in the •...
  • Page 48 Restrictions • Only one video (Video) file can be played per client. ― Different content files can be played on the displays of a video wall. Two video (Video) files cannot be played on a single display of a video wall. Available Not available Available...
  • Page 49: Schedule

    Schedule You can check the content’s playback schedule on the server, imported from an external storage, or on a mobile device. Description → Schedule → E Select between server and external memory. Schedule Connected Network View weekly schedule of content playback. Select to view detailed information of each event.
  • Page 50: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. → Clone Product → E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the Clone Product...
  • Page 51: Id Settings

    ID Settings Assign an ID to a set. Device ID → ID Settings → E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―...
  • Page 52: Video Wall

    Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the →...
  • Page 53: Format

    Format Select how to display images on the videowall display. • Full: Display images in full screen with no margin. • Natural: Display images in the original aspect ratio without enlarging or reducing the size. ― The Format option is only enabled when Video Wall is set to On.
  • Page 54: Network Status

    Network Status Check the current network and Internet connection. → Network Status → E Network Status – The displayed image may differ depending on the model.
  • Page 55: On/Off Timer

    ― You must set On/Off Timer Clock Set before you can use this feature. On Timer → On/Off Timer → E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.
  • Page 56: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  • Page 57: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. → Ticker → E • Time: Set the Start Time End Time to display a Message.
  • Page 58: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. → URL Launcher → E URL Launcher URL Launcher –...
  • Page 59: Url Launcher Settings

    URL Launcher Settings • Install Web App: Enter URL to install the web applocation. • Install from USB Device: Install the web applocation from the USB storage device. • Uninstall: Remove the installed web application. → URL Launcher Settings → E •...
  • Page 60: Approving A Connected Device From The Server

    Approving a connected device from the server ― First configure the server Server Network Settings before device approval. Select Unapproved from the sub-menus. Select the device from the list and click the Approve button. Access the server you have assigned to your device. Enter your ID and password to log in.
  • Page 61: Setting The Current Time

    Setting the current time A schedule may not run if the time set on the device is different from the server's current time. Select the menu to check that the device has been registered. When the device is approved by the server, the schedule registered in the selected group Select Device from the side menu bar.
  • Page 62: Picture

    Chapter 06 Picture The layout of the Picture menu options may vary depending on the product. HDMI UHD Color Picture HDMI UHD Color m MENU → Picture → HDMI UHD Color → E Enable to optimise picture quality for HDMI UHD connection. HDMI Black Level Auto •...
  • Page 63: Picture Size

    Picture Size Fit to Screen Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will be cut off. m MENU → Picture → Picture Size → E • Auto choose size and aspect ratio picture displayed on screen. Zoom/Position Picture Size ―...
  • Page 64: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation OnScreen Display Display Orientation m MENU → OnScreen Display → Display Orientation → E Message Display Onscreen Menu Orientation English Language Set the menu screen orientation. Reset OnScreen Display • Landscape: Display the menu in landscape mode (default). •...
  • Page 65: Message Display

    Message Display Language m MENU → OnScreen Display → Message Display → E m MENU → OnScreen Display → Language → E Set the menu language. Source Info ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC.
  • Page 66: Sound Adjustment

    Chapter 08 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode Sound Sound Mode Standard m MENU → Sound → Sound Mode → E You can select a sound mode to suit your personal preferences. Balance •...
  • Page 67: Equaliser

    Equaliser Reset Sound m MENU → Sound → Equaliser → E m MENU → Sound → Reset Sound → E Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound Reset all sound settings to the factory defaults. output.
  • Page 68: Network

    Chapter 09 Network Network Status Network Network Status m MENU → Network → Network Status → E You can check the current network and Internet status. Open Network Settings Server Network Settings Open Network Settings Device Name [Signage]Display 1 m MENU → Network →...
  • Page 69: Network Settings

    Network Settings • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 70 Set the network connection to use Internet services such as perform software upgrades. How to set up manually Select Open Network Settings. The Open Network Settings session starts. Automatic Open Network Settings Connect to the network using a LAN cable. The network test screen appears and the verification process starts.
  • Page 71: Server Network Settings

    Server Network Settings FTP Mode Specify the FTP operating mode. m MENU → Network → Server Network Settings → E • Active Passive Connect to server Proxy server To run Player connect to a network. Set up your proxy server connection and related functions. •...
  • Page 72: System

    Chapter 10 System Accessibility System Accessibility m MENU → System → Accessibility → E Start Setup Menu Transparency Time Adjust transparency of menu box. Auto Source Switching • High Power Control High Contrast Eco Solution Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is selected.
  • Page 73: Start Setup

    Start Setup Switches the DST (Daylight Saving Time) function on or off. m MENU → System → Start Setup → E Go through the initial setup steps like you did the first time you used this product. • Start Date: Set the start date of Daylight Saving Time. ―...
  • Page 74: Auto Source Switching

    Auto Source Switching Primary Source Specify Primary Source for the automatic input source. m MENU → System → Auto Source Switching → E Secondary Source Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video.
  • Page 75: Standby Control

    Eco Solution Standby Control You can set the screen standby mode to be applied when an input signal is received. • Auto m MENU → System → Eco Solution → E Power-saving mode will activate if no input signals are detected even though a source device is connected to the display.
  • Page 76: Input Device Manager

    Input Device Manager Change PIN m MENU → System → Input Device Manager → E m MENU → System → Change PIN → E Configure options for external input devices connected to the product. Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN.
  • Page 77: Button Lock

    General Button Lock This menu can be used to lock the buttons on the product. m MENU → System → General → E Only the remote control can control the product if Button Lock is set to On. • Smart Security USB Auto Play Lock Security provided to protect your TV and connected storage devices against viruses includes.
  • Page 78: Anynet+ (Hdmi-Cec)

    • Check if the device is an Anynet+ device. The Anynet+ Anynet+ is a function that enables you to control all connected Samsung devices that support system supports Anynet+ devices only. Anynet+ with your Samsung product remote. The Anynet+ system can be used only with •...
  • Page 79: Hdmi Hot Plug

    Problem Possible Solution HDMI Hot Plug The connected device • Check whether or not the device supports Anynet+ functions. This feature is used to activate the time delay to turn on a DVI/HDMI source device. is not displayed. • Check whether or not the HDMI cable is properly connected. •...
  • Page 80: Support

    Chapter 11 Support Software Update Contact Samsung m MENU → Support → Software Update → E m MENU → Support → Contact Samsung → E Software Update menu lets you upgrade your product software to the latest version. View this information when your product does not work properly or when you want to upgrade the software.
  • Page 81: Playing Photos And Videos (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 82 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
  • Page 83: Using A Usb Device

    Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product. ―...
  • Page 84: Features Provided In The Media Content List Page

    Features provided in the media content list page → Player → Storage device → The media content list page on a storage device provides the following features. • Storage device Internal Memory • Filter By Among Video, Image, PDF, Office My Templates content saved on a storage device, view content files under a desired file format only.
  • Page 85: Menu Items In The Media Content List Page

    Option Name Operations Menu items in the media content list page Play Selected Select the content you want to play, then select the play button at the top of the screen. Play Selected Send Select the content you want to send to the other device, then select the Send Send button at the top of the screen.
  • Page 86: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E button or π, ∂, ∑, µ button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. •...
  • Page 87: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...
  • Page 88: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 89 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...
  • Page 90: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Check if your product is operating normally by using the product test function. – Before calling Samsung Customer Service Centre, test your product If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
  • Page 91: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 92 Screen issue The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 93 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 94 Sound issue Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC. If a source device is used • Make sure the audio cable is properly connected to the audio input port on the product. •...
  • Page 95 Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. Other issue The product smells like plastic. The plastic smell is normal and disappears over time. Audio or video cuts out intermittently.
  • Page 96 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
  • Page 97: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 98 Question Answer How do I set powersaving mode? • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
  • Page 99: Specifications

    Monitor installation takes place automatically. However, you can customise the installation settings if desired. ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website.
  • Page 100: Preset Timing Modes

    Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
  • Page 101 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476...
  • Page 102: Appendix

    External impact or drop. ― When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separatly sold product unspecified by Samsung. service technician in the following cases. •...
  • Page 103: Licence

    In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or The terms HDMI and HDMI High-Definition Multimedia Interface, and the send email to oss.request@samsung.com.
  • Page 104: Terminology

    Terminology DVD (Digital Versatile Disc)____ 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a displays a single image many times function that allows the automatic DVD refers to a CD-sized mass 1080p____ Each of the scanning Mode____ Non-interlace mode...

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