Samsung SBB-SSF User Manual page 94

Sound issue
Video is available but there is no sound.
There is static coming from the speakers.
There is audible sound when the volume is muted.
Remote control issue
The remote control does not work.
If an HDMI cable is connected, check the audio output settings on the PC.
If a source device is used
• Make sure the audio cable is properly connected to the audio input port on the product.
• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
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