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Tektronix, with shipping charges prepaid. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.
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In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration of the warranty period. If Tektronix is unable to provide a replacement that is free from defects in materials and workmanship within a reasonable time thereafter, Customer may terminate the license for this software product and return this software product and any associated materials for credit or refund.
Table of Contents Important safety information ..................General safety summary ..................Service safety summary ..................Terms in this manual ..................Symbols and terms on the product ................. Preface ......................viii Product description ..................viii Related documentation ..................Basic installation....................Check the Shipping list..................Site considerations .....................
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Table of Contents Preventive maintenance ..................Clean the flat panel display ................Clean the exterior surfaces ................Troubleshooting....................Common problems..................Diagnostics ....................Software problems ..................Hardware problems ..................Network connection problems................Repacking for shipment ..................Appendix B: Accessories and options................Accessories ....................
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Table of Contents List of Tables Table 1: Environmental considerations ................Table 2: Instrument power considerations ............... Table 3: Additional accessory connection information............Table 4: Failure symptoms and possible causes..............Table 5: Standard accessories ..................Table 6: Recommended accessories ................Table 7: Power cords ....................
Important safety information Important safety information This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe condition. To safely perform service on this product, additional information is provided at the end of this section.
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Important safety information it is difficult to operate the power cord; it must remain accessible to the user at all times to allow for quick disconnection if needed. Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings and markings on the product.
The product is heavy. To reduce the risk of personal injury or damage to the device get help when lifting or carrying the product. Use only the Tektronix rackmount hardware specified for this product. Service safety summary The Service safety summary section contains additional information required to safely perform service on the product.
Important safety information Terms in this manual These terms may appear in this manual: WARNING. Warning statements identify conditions or practices that could result in injury or loss of life. CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other property.
Preface Preface This manual contains information needed to install your Tektronix logic analyzer and related accessories. To prevent personal injury or damage, consider the following requirements before starting service: The procedures in this manual should be performed only by qualified service personnel.
Figure i: TLA6400 series logic analyzer Related documentation The following table lists related documentation, available as printed documents or as PDF documents on the TLA Documentation CD and on the Tektronix Web site (www.tektronix.com). Other documentation, such as online help, is available on the instrument.
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Preface Related documentation (cont.) Item Purpose Declassification and Securities instructions Data security concerns specific to sanitizing or removing memory devices from Tektronix products Application notes Collection of logic analyzer application specific notes Product Specifications & Performance TLA Product specifications and performance Verification procedures...
Basic installation This chapter describes the steps needed to install your Tektronix logic analyzer and related accessories. Check the Shipping list Verify that you have received all of the parts of your logic analyzer using the shipping list and the accessories list. (See page 25, Accessories.) Also check...
Basic installation Use the logic analyzer on a bench, in an instrument rack, or on a cart in the normal position (on the bottom feet). The front feet extend to give a better view of the instrument display. Table 2: Instrument power considerations Feature Description Voltage range and...
Basic installation Connect the accessories After installing the logic analyzer in the desired location, connect the accessories such as an external monitor, keyboard, and printer. (See Figure 1.) Figure 1: Accessories connections Connect additional accessories as needed. (See Table 3.) Table 3: Additional accessory connection information Item Description...
Refer to the respective probe instruction manual for the probe labeling procedures. The probe instruction manuals are on the TLA Documentation CD or can be downloaded from the Tektronix Web site (www.tektronix.com/manuals). 1. Match the label of the logic analyzer-end of the probe to the probe connector label on the side of instrument.
Basic installation First time operation Use the information in this section to turn on the logic analyzer for the first time. Power on the instrument Follow these steps to power on the logic analyzer: 1. Connect the power cord to the logic analyzer. 2.
Basic installation Create operating system restore discs The instrument does not ship with an operating system restore disc. Use the following procedure to create a set of discs that enable you to restore the operating system if the need arises. NOTE.
To check the mainframe diagnostics not covered by the TLA Application software, run the TLA Mainframe Diagnostics located under the Windows Start menu using the following path: Start > All Programs > Tektronix Logic Analyzer > TLA Mainframe Diagnostics. Exit the TLA Application before running the external diagnostics.
The logic analyzer connects to the target system through the probes. The logic analyzer probes allow you to connect to the target system in several different ways. For probe-specific connection details, refer to the appropriate probe instruction manual or browse the Tektronix Web site. TLA6400 Series Logic Analyzers Installation Manual...
Product overview This chapter describes the product controls and connectors of the logic analyzers. Refer to the TLA Quick Start User Manual for operating information on the logic analyzer. Front panel controls Use the front-panel controls to operate most of the logic analyzer. (See Figure 5.) Figure 5: Logic analyzer front panel TLA6400 Series Logic Analyzers Installation Manual...
Product overview Side panel connectors The following connections are available on the side panel of the instrument. (See Figure 6.) Probe connectors. The number of connectors depend on your instrument type. Analog output connectors. Connect a BNC cable to one of these connectors to provide an analog output signal to another instrument.
Product overview Rear panel connectors The following external connections are available on the rear panel of the instrument. (See Figure 7 on page 11.) System Trigger In and System Trigger Out, used to receive or send a trigger from/to an external source External Signal In and External Signal Out, used to receive or send a signal from/to an external source Accessory connections, such as USB, LAN, and audio/video outputs...
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Product overview TLA6400 Series Logic Analyzers Installation Manual...
Refer to this section if you need to reinstall your software. These instructions refer only to reinstalling the TLA application software and operating system. To upgrade to a newer TLA application software version, download the latest software version from the Tektronix Web site at . This section also provides www.tektronix.com/software/downloads information on installing related logic analyzer software on a PC for remote operation or for offline applications.
Restoring and reinstalling software 3. Click Recover. 4. In the Confirmation dialog box, click Yes to restore the instrument operating system, or No to exit the restore process. The restore process takes approximately 30 minutes; the actual time depends on the instrument configuration.
Restoring and reinstalling software Install the TLA Application Browse to the TLA Application software folder on the CD and run the Setup.exe program. Follow the on-screen instructions to install the TLA application Software on a PC software. If you have an older version of the software on the hard disk, the installation program will detect it and ask to remove it.
Use the following procedure to upgrade the firmware: 1. Exit the logic analyzer application. 2. Click Start > All Programs > Tektronix Logic Analyzer > TLA Firmware Loader. 3. If the Connection dialog box appears, select the instrument that you want to upgrade (typically the Local instrument) and click Connect.
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Restoring and reinstalling software 12. Click Start > All Programs > Tektronix Logic Analyzer > TLA Firmware Loader. 13. If the Connection dialog box appears, select the instrument that you want to upgrade (typically the Local instrument) and click Connect.
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Restoring and reinstalling software TLA6400 Series Logic Analyzers Installation Manual...
This appendix describes high-level service information and procedures for the Tektronix logic analyzers. Service offerings Tektronix provides service to cover repair under warranty and other services that are designed to meet your specific service needs. Whether providing warranty repair service or any of the other services listed below, Tektronix service technicians are well equipped to service the logic analyzers.
(calibrated). This service must be performed by a qualified service technician using the procedures outlined in the appropriate service manual for the Tektronix Logic Analyzer product. Preventive maintenance mainly consists of periodic cleaning. Periodic cleaning reduces instrument breakdown and increases reliability. Clean the instrument as needed, based on the operating environment.
Troubleshooting Review the following sections if you encounter any problems with your instrument. For additional help, contact your local Tektronix Service Representative. Common problems Use the following table to isolate problems. This list is not exhaustive, but it may help you eliminate problems that are easy to fix, such as an open fuse.
You can also run the external TLA mainframe diagnostics to identify problems not covered by other diagnostics. The TLA mainframe diagnostics are located under the Start menu under the Tektronix Logic Analyzer programs. Network connection Version 5.6 or higher of the TLA application software allows you to connect the logic analyzer to a network where you can control the instrument from a PC.
Check with your system administrator to address other network problems. Repacking for shipment If the logic analyzer is to be shipped to a Tektronix service center for repair, attach a tag to the mainframe or module showing the owner's name and address, the serial number, and a description of the problem(s) encountered and/or service required.
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Appendix A: User service procedures TLA6400 Series Logic Analyzers Installation Manual...
Appendix B: Accessories and options Accessories Table 5: Standard accessories Quantity Accessory Part number 1 ea Power cord clip 343-1213-00 1 ea Mini keyboard 119-7275-00 1 ea 119-7054-00 USB optical wheeled mouse 1 ea Front panel cover 200-4939-00 Product CD, TLA application software V6.1 Microsoft Windows 7 (64–bit) Certificate of Authenticity (COA) for New PCs Certificate of Traceable Calibration...
Appendix C: Network installation site survey Photocopy this sheet and use it for your system installation. Customer: Installer: Date: Networking information (Share with customer IT department) Item Description Value IP address default DHCP Operating System/Service Pack Computer name Admin password Firewall Microsoft, enabled Virus Scanner...
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Appendix C: Network installation site survey TLA6400 Series Logic Analyzers Installation Manual...
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