Troubleshooting Guide; Replacement Parts - Shark SV800 N 54 Owner's Manual

TROUBLESHOOTING GUIDE & REPLACEMENT PARTS
PROBLEM
Vacuum will not operate
Charging indicator does not
illuminate
Motorized brush will not work
Vacuum will not pick up or suction
power is weak
Dust escapes from vacuum
Vacuum turns off on its own

REPLACEMENT PARTS

A XA800Y Charging Adapter
B X800BLTY
Motorized Brush Belt
C 1002FO Dust Cup
D XBT800Y
Battery pack
To order any of the above replacement parts, go to www.sharkclean.com or call 1-800-798-7398.
10 TOLL FREE: 1-800-798-7398
SV800 N54_E_IB_100823.indd 10
SUGGESTED SOLUTION
1 The battery may be depleted. Charge for 16 hours, and ensure that the red
charging indicator illuminates when the unit is plugged in.
2 See "Restarting after a jam" on page 9.
1 Check to see if the charge adapter is plugged in properly to the outlet and to
the unit.
2 Ensure that the electrical outlet is supplying power to the charger. Check the
fuse/breaker.
3 Ensure that the power switch is in the Off position (O).
1 See "Cleaning the Motorized Brush and Clearing Blockages" on page 8 and
"Restarting after a jam" on page 9.
2 The belt may need to be replaced. See "Replacement Parts" below.
3 Ensure that the motorized brush is properly attached.
1 Empty the dust cup container.
2 Remove the dust cup filter, check for blockages and remove. Clean or
replace the dust cup filter (See "Replacement Parts" below). Note: It is
important to clean the dust cup filter regularly.
3 The battery may need to be charged, charge for 16 hours.
4 Ensure that the motorized brush or crevice tool is properly attached.
1 Empty the dust cup container.
2 Review the dust cup filter installation instructions to ensure that the filter is
installed correctly.
3 Check for punctures in dust cup filter or cracks in the dust cup and replace
(See "Replacement Parts" below).
1 See "Restarting after a jam" on page 9.
10-09-01 11:37 AM