Ariston VLS Flat 50 Technical Manual page 15

Storage electric water heaters
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How the appliance
shows error
How to do
(manual reset)
Instruction for competent and skilled technical workers only
NON
volatile errors
(the appliance is
unable to work until
the error has been
solved and a manual
reset has been done)
Volatile errors
(the appliance is able
to work powering on
only one HE at a time
and HE1 has the
priority; if the error
disappears, the
appliance resumes
normal operation)
VLS PREMIUM
Error code flashes on the LCD display.
Reset the appliance switching the product off and on again using the ON/OFF
button. If the cause of the error disappears immediately following the reset
process, the appliance resumes normal operation. If this is not the case, the error
code continues to appear on the LCD display; contact the Technical Assistance
Centre.
E01
Internal fault
Overheated water into the outlet tank due to:
- HE1 probe incorrect positioning
E11
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune
compliance with "Sensor Test Table"), replace it.
HE1 functional relay stuck due to:
E12
- faulty component
terminals on the PCB, replace the PCB.
High temperature into the outlet tank due to:
- lack of water
- HE1 probe incorrect positioning
E15
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune
compliance with "Sensor Test Table"), replace it.
Overheated water into the inlet tank due to:
- HE2 probe incorrect positioning
E21
the HE2 sheath, place it in the right position;
- HE2 sensor/s out of tune
compliance with "Sensor Test Table"), replace it.
HE2 functional relay stuck due to:
E22
- faulty component
terminals on the PCB, replace the PCB.
High temperature into the inlet tank due to:
- lack of water
- HE2 probe incorrect positioning
E25
the HE2 sheath, place it in the right position;
- HE2 sensor/s out of tune
compliance with "Sensor Test Table"), replace it.
HE1 probe short/open circuit due to:
- bad placed or damaged wiring/faulty component
E10
disconnected or faulty (sensor/s values not in compliance with "Sensor
Test Table"), connect/replace it.
High difference of temperature measured by higher and lower sensors into
the outlet tank due to:
- HE1 probe incorrect positioning
E13
the HE1 sheath, place it in the right position;
- HE1 sensor/s out of tune
compliance with "Sensor Test Table"), replace it.
Low heating rate concerning the outlet tank due to:
E14
- incorrect appliance horizontal installation
right, dismount the product from the wall and make the proper
Replace the PCB.
if the component is not entirely into
if the component is faulty (values not in
if a short circuit occurs between the HE1 power
if the water heater is empty, fill it;
if the component is not entirely into
if the component is faulty (values not in
if the component is not entirely into
if the component is faulty (values not in
if a short circuit occurs between the HE2 power
if the water heater is empty, fill it;
if the component is not entirely into
if the component is faulty (values not in
if the component is not entirely into
if the component is faulty (values not in
15
if the component is
if the water pipes are on the

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This manual is also suitable for:

Vls abs vls flat 80Abs vls flat 100

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