Troubleshooting Tips
If the Helios 3 is not performing as expected, try the following:
a. Confi rm that your power input is active from your breaker panel and providing 240
Volts/ 30 Amps/60 Hz to the controller.
b. Check the voltage input of your incoming cord set using a voltage test meter to verify
power is fl owing to the controller.
c. Make sure all of your connections are tight. Loose connections can cause "arching".
d. Then confi rm that power is active and proper at your 240 volt outlets.
e. Verify that your power cords and ballasts are functioning properly and that there are
no shorts or arching occurring.
f. Should you fi nd your circuit breaker keeps tripping, check your breakers to verify that
they are the right amperage for your application.
g. If you turn 'OFF" the power switch and your lights remain on, contact us immediately
for resolution.
h. Still having problems with your Helios 3? Please contact our Technical Service
Representative to assist you further.
Controller Specifi cations:
• Size = 11"H x 11"W x 4"D
• Weight = 4 lbs.
• Voltage Input = 240 VAC
• Voltage Output = 240 VAC
*Relay Coil Voltage = 240 Volts
• Maximum Amperage = 30 Amps
*Maximum Wattage = 4000 Watts (1000 watts per outlet)
• Hertz = 60Hz
*Electrical Relay Operations = 100,000 Cycles
• RoHS compliant = Yes
• Storage Temperature = 32°F (0°C) to 135°F (57°C)
• Operating Temperature = 40°F (5°C) to 125°F (52°C)
Installation Example
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