Troubleshooting - DèLonghi ECAM 650.85 Instruction Manual

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25. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
Coffee does not come out of one or
both of the spouts.
The machine must be descaled.
The auto-start function is enabled.
Energy saving is enabled.
The appliance is connected to a device via
bluetooth.
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The coffee spouts (A8) are blocked.
The descaling procedure described in section
"19. Descale" needs to be performed.
To disable the function, proceed as described in
section "8.2 Auto-start".
To disable energy saving, proceed as described
in section "4.1 Energy saving".
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
REMEDY
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"8.1 Rinsing ").
Set a hotter coffee temperature in the menu
(section "4.1 Coffee temperature").
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.1 Adjusting the coffee
mill").
Use pre-ground coffee for espresso machines.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards 7 while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.1 Adjusting the coffee
mill").
Clean the spouts with a toothpick (fig. 49B).
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