Cal Spas Patio Owner's Manual

Cal Spas Patio Owner's Manual

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LTR20171000, Rev. C
4/13/17

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Table of Contents
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Summary of Contents for Cal Spas Patio

  • Page 1 LTR20171000, Rev. C 4/13/17...
  • Page 2: Table Of Contents

    Draining Your Portable Spa ... . 37 Cal Spas Hot Tub Wi-Fi App ... . 18 Winterizing (Cold Climate Draining) ..38 Microsilk Therapy System .
  • Page 3: Important Safety Instructions

    Important Safety Instructions READ AND FOLLOW ALL INSTRUCTIONS. DANGER -- Risk of electric shock: DANGER -- Risk of accidental drowning: Install the spa at least 5 feet (1.5 meters) from all metal Do not allow children to be in or around a spa unless a surfaces.
  • Page 4: Preparing For Your New Portable Spa

    Preparing for Your New Portable Spa Pre-Delivery Checklist Most cities and counties require permits for exterior Before Delivery construction and electrical circuits. In addition, some Plan your delivery route communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent Choose a suitable location for the spa unsupervised access to the property by children.
  • Page 5: Preparing A Good Foundation

    Preparing a Good Foundation Your spa needs a solid and level foundation. The area liter. For example, an average 8’ spa holds approximately that it sits on must be able to support the weight of the 500 gallons, or 1892 liters, of water. Using this formula, you will find that the weight of the water alone is 4,165 lbs, or spa, with water and the occupants who use it.
  • Page 6: Wiring Requirement/Gfci Wiring Diagram

    GROUND TERMINAL BLOCK (ATTACHED GROUND TERMINAL BLOCK (ATTACHED TO OUTSIDE OF SYSTEM BOX) TO OUTSIDE OF SYSTEM BOX) See the Cal Spas Pre-Delivery Guide for more information on spa placement for service access and electrical service. www.calspas.com/manuals 2017 Portable Spa LTR20171000, Rev.
  • Page 7: 120 Volt Electrical Installation

    120 Volt Electrical Installation Testing the GFCI plug Always follow applicable local, state and federal codes and guidelines. Test the GFCI plug prior to first periodically Use only a dedicated electrical line with a 15 amp when the spa is powered. breaker.
  • Page 8 2. Remove the cartridge from filter canister. If you have a skimmer like this: If you have a skimmer like this: Grip the filter by the handle and unscrew it from the Rotate and remove the black locking ring. Remove the canister.
  • Page 9 Turn on power to the spa. When the spa is filled to the correct level, turn on the power at the GFCI breaker. (Ensure that the 120V spas are connected to the proper electrical outlet.) Prime the pump. Your spa will perform a self-diagnostic check and go into Priming Mode.
  • Page 10: Priming The Pump

    Priming the Pump New spa owners often have difficulty the first time they start their spa pump will work and the pump fails to prime. This can be frustrating, but these simple properly while air is trapped in it. instructions can help you. Continuing to operate the pump in this way will cause damage.
  • Page 11: Operating Your Spa

    Operating Your Spa TP400 and TP600 Control Panel Operation Primary Navigation and Functions To go through all menus: Navigating and programming the entire menu structure is done with 2 or 3 buttons on the control panel. During (1) Press the (2) Then press the normal operation, the control panel will show the actual Temperature button...
  • Page 12 Jets and Pumps Jet Operation One Pump Systems What is the difference between a 24-hour circulation pump and a two-speed pump? Uses the TP400 control panel Single pump systems are all two-speed pumps. Circulation Pump - A 24-hour circulation pump is an optional, dedicated low power pump just for filtration.
  • Page 13 Adjusting the Set Temperature Press the WARM or COOL buttons to adjust the set temperature. Press Once When the temperature stops flashing, the spa will heat to the new set temperature when required. The temperature can be set between 60°F and 104°F. Then Press Needed...
  • Page 14 Setting the Heat Mode There are two heat modes: READY Mode and REST Mode. Press Once READY Mode: In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” Then Twice The heater pump can be either a 2-Speed Pump 1 or a circulation pump.
  • Page 15 Locking the Control The control can be locked to prevent unwanted use or temperature adjustments. You can lock the set temperature or the control panel. Press Once Locking the temperature allows Jets and other features to be used, but the Set Temperature Then and other programmed settings cannot be adjusted.
  • Page 16: Adjusting Filtration

    Adjusting Filtration Main Filtration Press Once Filter cycles are set using a duration. Each setting can be adjusted in 15-minute increments. Filter Cycle 1 and Filter Cycle 2 (if enabled) are set to the same duration. Then If Filter Cycle 2 is enabled, Filter 2 will appear in the LCD. If Filter 2 is disabled, Filter 1 Press will appear.
  • Page 17 Setting Preferences This allows you to set the following preferences for system operation: Press Once • Change the temperature between Fahrenheit and Celsius • Change the clock between 12-hour and 24-hour display Then Press • Turn periodic reminders (like “CLEAN FILTER”) on or off to set Toggle °F and °C to set...
  • Page 18: Diagnostic Messages

    Diagnostic Messages Message Meaning Action Required RUN PMPS PURG AIR Priming Mode Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp Each time the spa is powered up, it will enter button. The heater is not allowed to run Priming Mode.
  • Page 19 Message Meaning Action Required HTR TOO HOT ---- Heater Is Too Hot Check for low water level, suction flow restrictions, closed valves, trapped air, too One of the water temp sensors has detected many closed jets and pump prime. Press 118°F (47.8°C) in the heater and the spa is any button to reset when water is below shut down.
  • Page 20: Cal Spas Hot Tub Wi-Fi App

    Cal Spas Hot Tub Wi-Fi App The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android or iOS systems only).
  • Page 21 Connecting to a Device or Network Direct connection Range: About 20 feet Range limit: Limited to the range of the wi- module HOW TO CONNECT TO IT: Install the app on your phone or device -- see the following section “Installing the app”. Through home network with no internet access Allows one local connection at a time Range:...
  • Page 22: Microsilk Therapy System

    Cloud Service Cal Spas Wi-Fi can be used as a point to point remote control to be added to any home network free of charge. Those using the Cloud to access spa control from nearly anywhere in the world via the Internet will enjoy one year Cloud service free of any access charge.
  • Page 23: Led Lighting

    Aquatic Air Therapy (AAT) LED Lighting Flashing: When you are cycling through all the Press the LIGHT button on the topside control panel to turn the spa light on. If your spa has perimeter LED lights, they colors, the next time you push the LIGHT button, the will also light up at the same time as the spa light.
  • Page 24: Diverter Knobs

    Diverter Knobs Diverter knobs are 1” and 2” knobs located around the top of your spa. They allow you to divert water through jets from one side of the spa to the other, or in most cases from floor jets to wall jets. This is accomplished by rotating the diverter knob to the left (counterclockwise), decreasing the amount of water flow through a section of jets.
  • Page 25: Water Clarity

    Water Clarity This section is intended for new spa owners with no Before you begin, we recommend you become familiar with experience with water chemistry. Everyone’s experience some water quality terms and their definitions (see next with maintaining water quality is different, but there are page).
  • Page 26: Water Testing Methods

    Abbreviated as CH. Calcium hardness is a measure of the total amount of dissolved calcium in the Calcium Hardness water. Calcium helps control the corrosive nature of the spa’s water and is why soft water is not recommended. The low CH level can cause corrosion to the equipment and can cause staining of the spa shell.
  • Page 27: Adding Chemicals To The Spa Water

    Adding Chemicals To The Spa Water IMPORTANT: All spa water chemicals, including MPS (shock), chlorine, granulated pH increaser or decreaser, granulated total alkalinity increaser, calcium hardness increaser, liquid stain and scale inhibitor, and liquid de-foamer must always be added directly into or in front of the filter compartment while a jet pump is running, and it must run for a minimum of ten minutes.
  • Page 28 to stabilize pH Ideal TA balance balance TA too low Add an alkalinity increaser pH will uctuate Balancing the Calcium Hardness (CH) wildly TA too high Add an alkalinity Calcium Hardness is a measure of the total amount of dissolved pH will be too high decreaser CH too high...
  • Page 29: Sanitation And Shock

    Before you fill your spa, you need to decide which chemical likely have a test for chlorine or bromine. Make sure your sanitizer you wish to use. Consult your Cal Spas dealer for sanitizer falls within the range shown below.
  • Page 30: Filtration

    Shocking the Water In addition to using a chemical sanitizer, you will periodically If irritating chloramines are present, shocking also converts need to shock the water. Shocking helps refresh the water them back to active chlorine. If you use bromine sanitizer, by breaking down organic waste contaminants which shocking activates the bromide ion (which by itself has no cause odor and cloudy water.
  • Page 31: Regularity (Maintenance Schedule)

    4. Regularity (Maintenance Schedule) Prior to each use Test the spa water. Adjust chemical levels as necessary. Shock the water by adding ½ teaspoon of sodium dichlor per 250 gallons or 1 teaspoon of MPS per 250 gallons. After each use Add an ounce of oxidizer after heavy bather loads (see page 28 on shocking the water).
  • Page 32: Common Water Chemistry Questions

    Sanitizers Common name Usual chemical name Common brand names Chlorine sodium dichlor Both chlorine and bromine are available under numerous brand names Bromine sodium bromide Shock Common name Usual chemical name Common brand names monopersulphate MPS Shock, Oxy-Spa, SeaKlear Dichlor sodium dichlor Dichlor Shock Note: Dichlor (chlorine) is both a sanitizer and a shock.
  • Page 33: Do's And Don'ts

    Question: When I open my spa, I smell chlorine. How do I get rid of this smell? Answer: There are two types of chlorine in your spa. The first is the Free Available Chlorine, which is the chlorine available to sanitize your spa. This free Available Chlorine does not have an odor. The second is Chloramine, which is residue from chlorine already expended.
  • Page 34: Bather Load

    (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.
  • Page 35: Troubleshooting Water Clarity Problems

    Troubleshooting Water Clarity Problems Problem Probable Causes Possible Solutions Dirty filter Clean filter and run jet pump Excessive oils / organic matter Shock spa with sanitizer Improper sanitization Add sanitizer Cloudy Water Suspended particles / organic Adjust pH and/or alkalinity to recommended range matter Overused or old water Drain and refill the spa...
  • Page 36: Bromine Generator

    Bromine Generator The bromine generator automatically generates and releases free bromine into the spa water. You will still need to test for bromine and occasionally adjust it to return the bromine level to the baseline. Start-up/Operating Instructions Be certain that you start with a clean spa. It should be free of contaminants and other residues that can accumulate on the sides and/or around the jets.
  • Page 37: Generator

    Maintaining the Bromine Level The bromine generator can go up to 12 months before a drain and fill is required, unlike non-equipped spas that Always keep your spa or hot tub water in balance. Maintaining require it every three months. This is because the bromine the pH and the alkalinity is part of being a spa owner.
  • Page 38: Cleaning And Maintenance

    Cleaning and Maintenance Removing and Reseating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will pop out of the holes.
  • Page 39: Draining Your Portable Spa

    Draining Your Portable Spa Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. See page 39 for instructions on cleaning the shell, cover, and pillows. See page 5 for instructions on refilling your spa. Before you begin, turn off power to the spa at the breaker and remove all filters.
  • Page 40: Winterizing (Cold Climate Draining)

    Winterizing (Cold Climate Draining) In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This will help reduce the risk of freezing in your spa and your spa’s equipment.
  • Page 41: Spa Cover

    Spa Cover Important! Keep the spa covered when not in use! • Covering your spa helps prevent children from drowning in the spa. • Covered spas will use less electricity in maintaining your See the manual enclosed with your cover for instructions on set temperature.
  • Page 42: Changing The Uv Lamp

    Changing the UV Lamp CAUTION: Always turn off power to the spa at the GFCI prior to any maintenance. Note: Periodically you should the check the light on the transformer for the UV light system. The transformer is mounted in the spa equipment area close to the system control box.
  • Page 43: Using The Digital Media Locker

    Using the Digital Media Locker The digital media locker is fully integrated with your Aquatic AV AQ-DM-5UBT Cal Spa. It will accommodate any digital device, such as iPhones, smart phones, and MP3 players, that is USB or Bluetooth capable. Synchronizing (Pairing) the Remote The docking station comes with its own owner’s Control with the Media Locker manual.
  • Page 44 Other USB Devices Listening to Devices Press SEARCH to enter the USB searching mode. There are three ways to connect your device to the media Press Volume UP/DOWN to scroll through the locker: With the USB connection, Bluetooth connection, folders on your USB device. To select a folder, press and the auxiliary input.
  • Page 45 Listening to FM Radio Closing and Locking the Door Press MODE on remote control to switch to FM radio mode. If this is the first time you listen to FM radio, the Always CLOSE and LOCK default frequency will be 87.5MHz, as shown on the the media locker door remote LCD.
  • Page 46: Using The Freedom Sound System

    Using the Freedom Sound System The Freedom Sound System entertainment option contains a Bluetooth-enabled speaker system that is ™ available for certain Cal Spa models. Any Bluetooth-enabled device can be used to play audio through your spa. Before you can use the sound system, you need to pair the Bluetooth module with your device. The Bluetooth module is installed within the spa cabinet.
  • Page 47: Appendix

    Appendix Replacement Parts Please visit www.quickspaparts.com to order your replacement parts. Note: All Cal Spa models use a combination of screw-in and snap-in jet inserts where removable jets are used. Screw-in Jet Inserts Screw-in Jet Inserts Description Used by Description Used by ELE 2”...
  • Page 48 PSTR 5” Power Storm Twin Roto PLUCS2295181S T 5” Tornado Adjustable Escape Escape+ PLUCS2295201S Escape Escape+ MMP 5” Power Storm Riffed Escape Escape+ PLUCS2295141S 2” Neck Jet Directional PLU29923-014-000 Patio Patio+ Escape Escape+ 2017 Portable Spa LTR20171000, Rev. C www.calspas.com...
  • Page 49 Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by SQ2D, 2” euro jet directional Patio Halo w/ graphite gray eyeball SQN halo, 2” directional neck jet, Patio+ 100% shut-off PLU29520-011-500 Halo with gray eyeball Escape...
  • Page 50 Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by SQ5R, 5” rotational jet Hio, Roto, 3” pro-loc Patio Halo w/ graphite gray eyeball Patio+ PLU29530-121-500 PLU29550-081-500 Patio Patio+ Hio, Roto, 3.5” pro-loc Jets...
  • Page 51 Please visit www.quickspaparts.com to order your replacement parts. Water Diverter Valves Weir Skimmers Weir Skimmer Gate, Large, Diverter Valve 2” Titanium Cal Spas Logo Black (CS600303T1-TT) (#CS55000391) PLU21300465 PLU21600294 Diverter Valve 1” Titanium Pillows Black (CS600426T1-TT) PLU21300453 Cascade Pillow No...
  • Page 52 Please visit www.quickspaparts.com to order your replacement parts. Filters Teleweir Skimmers 75 square foot FIL50-5D13H15FCT-3 teleweir mega skimmer: 50 sq ft Filter attaching cap assembly FIL11700025 Filter skimmer inner pipe FIL75-5D17H15FCT-3 FIL11700026 Waterfalls 75 sq ft Cascade II Waterfall Black textured with valve and logo 12 -3/8”...
  • Page 53 Please visit www.quickspaparts.com to order your replacement parts. LED Lights Replacement Cabinet Panels The complete selection of replacement cabinets for all LED light string models is very extensive and too lengthy for this owner’s jumper, 46 manual. To order replacement panels for your spa, visit inches, daisy www.quickspaparts.com.
  • Page 54 Please visit www.quickspaparts.com to order your replacement parts. Covers All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling. The covers listed below are filled with either 1.5 lb or 2.0 lb foam. Standard Deluxe 4”...
  • Page 55: Basic Troubleshooting

    Basic Troubleshooting The troubleshooting guidance provided here is intended to cover the most common problems a spa owner may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting. Symptom Possible Solutions Problems starting up Pump won't prime See priming instructions on page 8. Breaker keeps shutting off Reset the GFCI breaker.
  • Page 56 Symptom Possible Solutions Spa overheats - temperature Overheating can occur during summer months and may not necessarily greater than 110°F / 43°C indicate a malfunction. When it occurs, a message code may also appear on the control panel. Temperature may be set too high. Turn the set temperature down to a lower temperature.
  • Page 57 Symptom Possible Solutions Pump turns off during Automatic timer may have completed its cycle. Press JETS or JETS 1 button to operation start the cycle again. Pump may have overheated due to the vents on the equipment door being blocked. Make sure the front of the spa is not blocked to allow air flow. The pump motor may be defective.
  • Page 58: Limited Warranty

    This Limited Warranty is void if Cal Spas (the “Manufacturer”) or its designated representative determines that the spa has been subjected to damage or failure due to installation of aftermarket parts that are not genuine Cal Spas branded parts and accessories. This disclaimer includes, but is not limited to filters, UV bulbs, ozone systems, salt systems, repair parts and other accessories.
  • Page 59 This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spa dealer or Cal Spas as soon as possible and use all reasonable means to protect the spa from further damage.
  • Page 60: Warranty Registration

    Warranty Registration Registering your new Cal Spas product is quick and easy. It is important that you register your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you can enjoy product alerts, more efficient support, and quicker service.

This manual is also suitable for:

Patio plusEscapeEscape plusSpecial edition

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