Table of Contents
Troubleshooting
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Summary of Contents for Matrix TF30
- Page 1 Issue date 2016-09-27 Edition Doc No. SM-TM-AF-003 JOHNSON Revision 2017-10-19 Edition time Page date Johnson Industries (Shanghai) Co., Ltd TF30/T30/TF50/T50/T70/T75 Service Manual Approval Review Editor Kyle Schweitzer Eileen Li...
- Page 2 Product Browse Matrix Retail TF30 Matrix Retail TF50 Matrix Retail T50 Matrix Retail T70/T75 Matrix Retail T30...
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Page 3: Table Of Contents
Contents CHAPTER 1: SERIAL NUMBER LOCATION......................4 CHAPTER 2: TROUBLESHOTING Electrical Diagram……………………………………………………………………………………………… 5 MCB instructions……………………………………….……………………………….……………………..8 2.3.1 Troubleshooting - No Function For Safety Key....................14 2.3.2 Troubleshooting - No Response For Machine When Pressing Start…………………………………….. 2.3.3 Troubleshooting - Incline Motor Issues......................16 2.3.4 Troubleshooting - Noise Issues........................ -
Page 4: Chapter 1: Serial Number Location
CH APTER 1: Serial Number Location Serial Number Location... -
Page 5: Chapter 2: Troubleshoting
CHAPTE 2: Troubleshooting 2.1 ELECTRICAL DIAGRAM 1. MCB ELECTRIC AL DIAGRAM---TF30/T30/TF50/T50 Fig-1 The MCB TO CONSOLE PIN LAYOUT Fig- 2 T he MCB TO SPEED SENSOR P IN LAYOUT Fig-3 The MCB TO INCLINE MOTOR THE PIN VOLTAGE INFORMATION PIN LAYOUT... - Page 6 2. MCB ELECTRICAL DIAGRAM---T70/T75 Fig-1 MCB TO CONSOLE IN LAYOUT Fig -2 MCB TO INCLINE PIN LAYOUT Fig-3 The PIN VOLTA GE INFOR MATION...
- Page 7 3. CONSOLE ELECTRICAL DIGRAM---TF30/T30 CONSOLE ELECTRICAL DIAGRAM---TF50/T50/T70/T75...
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Page 8: Mcb Instructions
2.2. MCB instructions 1. TF30/T30/TF50/T50 Power Line in terminals Incline motor power cable socket Drive motor cable terminals Speed sensor cable socket Console cale socket Software burning cable socket... - Page 9 2. MCB LED’s function indicator (TF30/T30/TF50/T50) Table1-MCB LED FUNCTION LED No Color Active inactive Function Symptom LED1 light on light off Driver Motor active Not voltage to drive motor LED2 Green light on light off MCB Power indicator Not voltage output...
- Page 10 3. MCB CIRCUIT BOARD INSTRUCTIONS (T70/T75) (110V) JP01 Drive motor cable socket JP02 Power Line in socket Console set cable socket Incline motor cable socket JP05 Fan cable socket...
- Page 11 4. MCB LED’s function indicator -T70/T75 (Fig1&Fig2) (110V) Table1-MCB LED FUNCTION...
- Page 12 5. MCB CIRCUIT BOARD INSTRUCTIONS (T70/T75) ( 220V) Fig-2 AC motor cable socket Input power cable socket CN13 External fan cable socket Digital communication cable socket Elevation motor cable socket Adaptor power cable socket (only for T1xe / T3xe)
- Page 13 6. MCB LED’s function indicator -TF70/T75（220V） Table1-MCB LED FUNCTION...
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Page 14: Troubleshooting - No Function For Safety Key
CHAPTER 2: Troubleshooting 2.3.1. TROUBLESHOOTING – NO FUNCTION FOR SAFETY KEY SOLUTION: a. Check if the safety key is totally inserted into the console. - If not, remove and insert again. Check if the safety key is oxidized or damaged. - If yes , try cleaning it or replace it. -
Page 15: Troubleshooting - No Response For Machine When Pressing Start
CHAPTER 2: Troubleshooting 2.3.2 TROUBLESHOOTING – NO RESPONSE FOR MACHINE When Pressing Start SOLUTION: a. Check if the console beeps when all keys are pressed. If no, replace the keypads b. Enter Engineering Mode, and scroll to ENG 1 (Hardware Test). Press the “ENTER” key first and then the key “START”. -
Page 16: Troubleshooting - Incline Motor Issues
CHAPTER 2: Troubleshooting 2.3.３ TROUBLESHOOTING - INCLINE MOTOR ISSUES SOLUTION: a. While using the machine press the "INCLINE" keys, the console should beep and display incline change, if no, replace the key pad b. Enter Engineering Mode, and scroll to ENG 1 (Hardware Test). Press the “ENTER” key first and then the “START”... -
Page 17: Troubleshooting - Noise Issues
CHAPTER 2: Troubleshooting 2.3.4 TROUBLESHOOTING - NOISE ISSUES SOLUTION: a.Thumping noise twice per rotation on new machine This noise is from the roller or running belt. - If this is a new unit, some noise is normal as the running belt forms around the rollers. - Check that the belt is centered and tensioned correctly. -
Page 18: Troubleshooting - Heart Rate Function Issues
CHAPTER 2: Troubleshooting 2.3.5 TROUBLESHOOTING- HEART RATE FUNCTION ISSUE SOLUTION: a.Telemetric heart rate: 1. Re-center the chest strap below the user's pectoral muscle and check again. 2. Replace the battery in the chest strap b.Heart rate grip: 1. Wet the user's hand, and then reestablish contact with the HR grip. 2. -
Page 19: Chapter 3: Part Replacement Guide
C HAPTER 3 : Part Replacement Guide 3.1 MOT OR REPL CEMENT 1.TF30/T30/TF50/T50 1) Disconnect power cord. Remove the 2 screws holding t e motor cover to the frame (Fig-1) 3) The cover is secured to the frame with Velcro so you will have to pull up with some force (Fig -2) -
Page 20: Motor Replacement
MOTOR REPLACEMENT (Cont'd) 2. T70/T75 ONLY 1) Disconnect power cord. 2) Remove the 2 screws holding the motor cover to the frame (Fig-1). Note. The cover is secured to the frame with Velcro so you will have to pull up with some force (Fig-2) Fig-1 Fig-2... -
Page 21: Side Rail Replacement
C HAPTER 3 : Part Replacement Guide 3.2 SIDE RAIL REPLACEMENT... -
Page 22: Rear Roller Replacement
C HAPTER 3 : Part Replacement Guide 3.3 REAR ROLLER REPLACEMENT 1) Remove side rail in section 3.2 2) Remove rear roller 3) Replace new rear roller and tightness bolts ( Fig-1) 4) Revers e step 2 to step 1 Fig-1 1 bolt each side Note... -
Page 23: Running Deck Replacement
Fig-1 Note: 1. The running deck is silicon on one side on TF30/TF50. N w deck surfaces must ALWAYS be matched to a new running belt and only T70-02 models is paraffin waxed deck only 1ide. 2. For the ADJUSTIN G THE RUN NING BELT reference section 3.6 note 2... -
Page 24: Front Roller Replacement
C HAPTER 3 : Part Replacement Guide 3.5 FRON T ROLLER REPLACEMENT 1) Remove the motor cover as outlined in Section 3.1. 2) Loosen both of the rear roller bolts to remove tension from the running belt (Fig-1). 3) T70-02 only: Remove the spring from the drive belt tensioner (Fig-2). The tensioner should now pivot away from the drive belt. -
Page 25: Running Belt Replacement
C HAPTER 3 : Part Replacement Guide 3.6 RUNN ING BELT REPLA CEMENT 1) Remove the motor cover as outlined in Section 3.1. 2) Remove the rear roller as outline d in Section 3.2. 3) Remove the running deck as outlined in Section 3.4. 4) Remove the front roller as outlined in Section 3.5.( Fig-2) 5) Remove the running belt Fig-1... -
Page 26: Motor Control Board (Mcb) Replacement
C HAPTER 3 : Part Replacement Guide 3.7 MOT OR CONT ROL BOARD (MCB) REPLACEMENT. 1) Turn off power and disconnect the power cord from the machine. 2) Remove the motor cover as outlined in Section 3.1. 3) Remove the wire connectors at the MCB. (Fig -1) 4) Remove the 2 screw s holding each side of the MCB to the frame (Fig-2). -
Page 27: Incline Motor Replacement
C HAPTER 3 : Part Replacement Guide 3.8 INCLINE MOTO R REPLA CEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the motor cover as outlined in Section 3.1. 3) Disconnect incline motor wires from MCB an d ground. Cut any wire ties as need ed. 4) Lift or tilt the treadmill until there is access to lower connecting bolt. -
Page 28: Console Replacement
CHAPTER 3 : Part Replacement Guide 3.9 CONSOLE REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the 4 screws holding the console from the console mast (Fig-1and Fig-2 ). 3) Disconnect all wires from console. 4) Install the new cons ole by reversing steps 1 - 3.
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