Troubleshooting - Kenmore 11029852990 Owner's Manual And Installation Instructions

Three-speed automatic washers
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Most laundering problems are easily
solved if you understand the cause.
Check these lists for common laundry
Problem
Washer Leaks
Won't Drain/
Won't Spin/
Wet Loads
32

TROUBLESHOOTING

Possible Cause
Household plumbing is leaking.
Inlet hoses not tight.
Inlet hose washers not
properly seated.
Drain hose not properly
clamped or is off.
Drain is clogged.
Tub moved forward during
unloading, causing water to
deflect off of tub ring.
Unit not level causing water
to deflect off of tub ring.
Load is unbalanced. Spray
rinses are deflecting off of load.
Washer is overloaded. Fills or
spray rinses are deflecting off
of load.
Drain hose is kinked or
clogged.
Correct operation of
neutral drain.
Lid is open.
Drain hose is more than
96 inches above floor.
Too much detergent –
excessive sudsing.
Wrong cycle for load
being washed.
and washer problems. If you need
further assistance, see page 37.
Solution
Repair plumbing.
Tighten hoses (see "INSTALLATION,"
Sections D & E).
Reseat washers
(see "INSTALLATION," Section D).
Clamp drain hose
(see "INSTALLATION," Section C).
Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gallons of water per minute.
Ensure tub is centered before
starting washer.
Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs
(see "INSTALLATION," Section G).
Redistribute the load.
Reduce load size.
Straighten or unplug hose
(see "INSTALLATION," Section C).
After a wash or rinse, the washer will
drain without spinning. After draining,
the spinning begins.
Close the lid.
Lower drain hose
(see "INSTALLATION," Section C).
Use less detergent.
Choose a cycle with a higher spin
speed (see "OPERATION").

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