Kenmore 11029852990 Owner's Manual And Installation Instructions page 33

Three-speed automatic washers
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Problem
Possible Cause
Won't Drain/
Low voltage or using
Won't Spin/
an extension cord.
Wet Loads
(cont.)
Cold rinses.
Continues
Drain hose is less than
to Fill/
39 inches above floor.
Continues
Drain hose fits tightly into
to Drain/
standpipe.
Cycle Stuck
Drain hose taped into
`
standpipe.
Washer Makes
Load is unbalanced.
Noise
Washer is not level.
Rear leveling legs not set.
Nuts on front feet not tight.
Yellow shipping strap with
cotter pins not completely
removed.
Floor not strong enough
to support washer.
Gears engaging after drain
and before spin.
Upper part of agitator clicks
during wash.
Water inlet valve
Won't Fill/
screens are plugged.
Won't Rinse/
Won't Agitate/
Water is turned off.
Wrong
Temperature
Hot and cold hoses are
reversed.
Inlet hose is kinked.
Timer dial is not lined up.
Power cord not plugged in.
Solution
Check electrical source or call
electrician. Do not use extension
cords.
Cold rinses leave loads wetter than
warm rinses. This is normal.
Raise the drain hose
(see "INSTALLATION," Section C).
Adjust drain hose for loose fit
(see "INSTALLATION," Section C).
Do not seal off drain hose with tape.
The drain hose needs an air gap.
Redistribute load.
Level washer. Reset rear legs
(see "INSTALLATION," Section G).
Tighten nuts
(see "INSTALLATION," Section G).
Remove strap with cotter pins
(see "INSTALLATION," Section B).
Relocate washer
(see "INSTALLATION," Section A).
This is normal.
This is normal.
Clean screens.
Turn on water.
Reverse hoses (see "INSTALLATION,"
Sections D & E).
Straighten hoses.
Turn timer knob to the right slightly
and pull to start.
Plug in power cord.
33

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