Toshiba AW-G9930S/G1130S Service Manual
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Toshiba AW-G9930S/G1130S Service Manual

Fully automatic washing machine
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FILE NO. B60-200310
SERVICE MANUAL
FULLY AUTOMATIC
WASHING MACHINE
AW–9500SER/SB/SBB
AW–9500SBJ/SBK/SBX
AW–G9930S/G1130S
PRINTED IN THAILAND, Oct., 2003 S

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  • Page 1 FILE NO. B60-200310 SERVICE MANUAL FULLY AUTOMATIC WASHING MACHINE AW–9500SER/SB/SBB AW–9500SBJ/SBK/SBX AW–G9930S/G1130S PRINTED IN THAILAND, Oct., 2003 S...

  • Page 2: Specifications

    8. DISASSEMBLY INSTRUCTIONS ..................22 9. CHECK POINTS AFTER REPAIRING ................. 35 10. EXPLODED VIEWS AND PARTS LIST ................38 1. SPECIFICATIONS Model AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S Revolution Wash 50Hz : 900 rpm Spin Water Level High : 51 L Water Consumption...

  • Page 3: Cautions For Safety

    2. CAUTIONS FOR SAFETY • Please observe the following important notes on safety. • The notes mean as follows. Symbol Meaning Indicates possibility of death or serious injury of a repair technician and a person nearby WARNING through the misconducted work, or of a user by a defect of the product after the work per- formed by the technician.
  • Page 4 WARNING x After the end of working, measure insulation resistance between the charging part (power cord plug) and the non-charging metallic part (ground) with an insulation resistance meter (500 V) and check the resistance is 10 MΩ or more. Failing to check the insulation resistance may cause a short circuit, an electric shock or other CHECK INSULA- diseases to the customer.

  • Page 5: Cautions For Microcomputer Operation

    CAUTION x Ask an electric work shop to install the product. Install the product securely and safely according to the electrical equipment technical standard and the wiring standard. INSTALL Incorrect work causes an electric shock and a fire. CAREFULLY x Do not pull the power cord when unplugging. Hold the power plug to unplug.

  • Page 6: Technical Point

    4. TECHNICAL POINT 4-1. EACH CYCLE SPECIFICATION The asterisk ( ) below denotes initial set-up. Course Wash Spin (Approx.) Object Clothes-handling label Water Level Rinse Approx. Time Required Shower rinsing Ordinary (2 times) About 16 to Standard Washing Static rinsing 40 mins 10L-51L *8 mins...

  • Page 7: Timer Sequence Chart

    4-2. TIMER SEQUENCE CHART WASH RINSE SPIN SCHOWER RINSE RINSE 1 RINSE 2 Fill water CYCLE WATER LEVEL 9"~ 9"~ 42"~ 42"~ 1'34"~ 1'50"~ 42"~ 1'30" 4'~12" 10" 10" 10" 2'~3'34" 10" 1'~9" 10" 6" 5" 1'11" 1'11" 1'42" 1'42" 4'34"...

  • Page 8: Soak Course

    SOAK COURSE SOAK RINSE SPIN SCHOWER RINSE RINSE 1 RINSE 2 CYCLE WATER LEVEL 10"~ 9"~ 9"~ 42"~ 42"~ 1'50"~ 1'50"~ 2'20"~ 1'30" 10" 10" 10" 2'~6'10" 10" 1'~9" 10" 6" 3h" 18" 1'11" 1'11" 1'42" 1'42" 4'34" 4'34" 4'10" Automatically 7'30"...

  • Page 9: Installation

    5. INSTALLATION Adjust the legs so that the machine does not move. 1. After adjustment, lock the nuts of the legs by rotating them in the direction of the arrow (B) Make sure so that the bottom of the main body front does not reach the floor. If the bottom is in touch with the floor, then it will be the cause of shaking and abnormal noise.

  • Page 10: Schematic Diagram

    6. SCHEMATIC DIAGRAM 6-1. AW–9500S, AW–G9930S, AW–G1130S CABINET A.C. SOURCE LID SWITCH REED EARTH SWITCH WATER LEVEL SENSOR OR L.G. PCB UNIT L.B. INTAKE VALVE MOTER GEARD MOTOR B --- Black L.G --- Light Green PK --- Pink BR --- Brown OR --- Orange BU --- Blue R --- Red...

  • Page 11: Checking Procedures

    7. CHECKING PROCEDURES 7-1. Warning and Caution at Troubleshooting WARNING x Advise the customer to keep children out of the work place. Children may be injured with a tool or a disassembled part. OUT OF CHILD x Unplug the power cord for the work unnecessary to power on like disassembling. Do not hold the plug by a wet hand.
  • Page 12 CAUTION ON REPAIRING AND/OR DISASSEMBLING When checking trouble or repairing, keep to the following items. (1) Unplug the power cord and wait for 5 seconds before starting the operation (the capacitor of large capacity is used). (2) The static electricity charged on plastic parts of the machine or on the human body may cause damage to the electronic parts.
  • Page 13 7-2. WARNING ALARM (1) Failure symptoms When something is wrong or accident with the washing machine like the operation error, the draining failure, the spinning failure, warn the alarm and indicate the error to stop the cycle. Indication Failure symptoms Cause Remedy Countermeasure for failure...
  • Page 14 Indication Failure symptoms Cause Remedy Countermeasure for failure ✩ MOTOR FAILURE E7-1 Power switch OFF Confirm the connection and lead → Motor does not rotate Whether the motor does not rotate wire of the program timer. ✩ normally and reversly. normally at wash mode.
  • Page 15 (2) Failure diagnosis with E7 failure error message The E7 error message is classified into E7-1 to E7-4, moreover each massage is shown with digital display flashing alternately. So, perform the failure diagnosis by reffering to the massage obtained in the field. If the massage is not clear, perform the same diagnosis as in the E7-4.
  • Page 16 E 7 - 2 Check voltage across CN1 black and CN4 Perform Inspection mode setting Lead wire unit connector disconnected violet in the stanby status. procedure 1) and 2). (Setting to or lead wire breakdown Is AC 220 V* obtained? standby status.) Press the PRESET button to set motor inverse No abnormality...
  • Page 17 E 7 - 4 Press the COURSE and PRESET button, and No rotate Perform Inspection mode setting To “A” check forward and inverse rotation of the procedure 1) and 2). (Setting to pulsator. standby status.) Rotate No abnormality Display Does digital display rotate to motor rotation? Mechanism is locked due to some trouble.
  • Page 18 (3) Electrical part failure diagnosis (check with inspection mode) PART Failure diagnosis method Motor Inspection mode 1 Water intake valve Check voltage at locations to be Associated electrical parts may be Drain valve motor tested under standby status. failure, or lead unit connector Do they show 220 V*? disconnected or breakdown.
  • Page 19 (Whether it is warning alarm condition.) Replace it to Toshiba’s (4) Whether a slender extension hose ϕ 25 which is not Toshiba’s optional extension hose. option is used. (Part No. 42T40017) (Whether it is warning alarm condition.)
  • Page 20 Diagnosis Remedy Check Point Poor drain Make a gap. (5) Whether the drain hose is connected to the drain pipe No drain tightly. (Whether it is warning alarm condition.) Hard to drain A gap A gap should be more than 3 cm. (6) Whether the drain hose collapses.
  • Page 21 Diagnosis Remedy Check Point After repairing, press the (1) Whether foreign matter is caught on the pulsator. Abnormal noise START/HOLD button (2) Whether the machine is placed on a firm and flat floor. occurs again. (3) Whether there is an excessively uneven load in the spin basket.
  • Page 22 Diagnosis Remedy Check Point This is not trouble. While the power cord is plugged in, the surface and around The control panel the control panel are warmed. This is caused by the heat is warmed. radiated from the electric parts. This is not trouble.

  • Page 23: Disassembly Instructions

    8. DISASSEMBLY INSTRUCTIONS 8-1. Warning and Caution at Disassembly WARNING x Advise the customer to keep children out of the work place. Children may be injured with a tool or a disassembled part. OUT OF CHILD x Unplug the power cord for the work unnecessary to power on like disassembling. Do not hold the plug by a wet hand.
  • Page 24 8-2. DISASSEMBLY INSTRUCTIONS When reassembling, perform the disassembling procedures in reverse order unless otherwise specified. Procedure ( : Notes) Parts Illustrations (1) Program The program timer is susceptible to static timer electricity and may be damaged. So, always discharge the electricity before repairing. Put on gloves when making inspection and disassembling.
  • Page 25 Procedure ( : Notes) Parts Illustrations (2) Water intake 1) Remove the detergent case. valve, Water feed 2) Remove 2 back cover mounting screws at case assy rear. (Photo. 5) 3) Remove the back cover by inserting a screwdriver (-) from the lower end of the bottom.
  • Page 26 Procedure ( : Notes) Parts Illustrations (3) Lid switch 5) Stand the top cover on the cabinet by supporting it with a wall etc.. In this case, place a towel between the lead wires and the cabinet to prevent the leads from damage at upper side of the cabinet.
  • Page 27 Procedure ( : Notes) Parts Illustrations (4) Water level 1) Remove the top cover according to the (3) Lid switch disassembly procedures # 1) to sensor 5). (Always disconnect the lead wire from the cabinet first.) 2) Disconnect lead wires of the water level sensor (connector 3P).
  • Page 28 Procedure ( : Notes) Parts Illustrations (6) Drain valve 1) Put down the machine to the front. motor Note 1 : Spread a blanket on the floor and put the machine on it. Then a little water may flow out from the machine. It is the water remaining in the drain and not a defect.
  • Page 29 Procedure ( : Notes) Parts Illustrations 1) Remove the rear lid (6 screws). (8) Motor 2) Remove wire harness from the cord clamper (1 screw) and remove the lead wire bundle. Then take off vinyl tape and disconnect the enclose connector of lead wires on the motor.(Photo.
  • Page 30 Procedure ( : Notes) Parts Illustrations 1) Remove the top cover according to the (8) (9) Revolution Motor disassembly procedures # 1) to 8). sensor 2) Remove the revolution sensor while rotate counterclockwise pushing 3 cathes of the revolution sensor. (Photo. 17) 3) Remove the magnet after removing the stop ring with a nipper.
  • Page 31 Procedure ( : Notes) Parts Illustrations (11) Wash tub Note 1 : If you put the wash tub directly on the (Spin basket) floor, it may damage the floor. Put it on the cloth. Note 2 : As you change the wash tub, use the gloves to prevent the injury from sharp edge.
  • Page 32 Procedure ( : Notes) Parts Illustrations (12) Drive assembly Clutch lever adjusting screw Follow the reverse order of removal. Brake lever Note 1 : Be careful not to let matter such as grease or oil adhere to the surface of the brake drum.
  • Page 33 Procedure ( : Notes) Parts Illustrations 1) Open the lid and remove the control panel (13) Reed switch according to the steps 1) to 4) of (1) Program timer. 2) Detach the connector from the reed switch. 3) Remove 2 screws of the top cover rear and lift top cover front.
  • Page 34 Procedure ( : Notes) Parts Illustrations 10) Remove the motor according to the steps 3) (14) Tub to 7) of (8) Motor. 11) Remove the drive assembly according to the steps 1) to 10) of (12) Drive assembly. 12) Remove the capacitor by removing two mounting screws (ϕ...
  • Page 35 Procedure ( : Notes) Parts Illustrations (15) Spring 1) Keep standing the top cover according to assembly the steps 1) to 5) of (3) Lid switch. Holder 2 2) Remove the holder 2 from the cabinet Cabinet reinforcement plate. While holding the tub with one hand, remove suspensor rod from the tub suspension.

  • Page 36: Check Points After Repairing

    9. CHECK POINTS AFTER REPAIRING 9-1. Warning and Caution After Repairing WARNING x After the end of working, measure insulation resistance between the charging part (power cord plug) and the non-charging metallic part (ground) with an insulation resistance meter (500 V) and check the resistance is 10 MΩ or more. Failing to check the insulation resistance cause a short circuit, an electric shock or other CHECK INSULA- diseases to the customer.
  • Page 37 After repairing by parts replacement, etc., be sure to make the following trial operation to see if the set operates normally. Check points Inspection and judgement Measuring instrument (1) Insulation resis- Unplug the cord from the power outlet. DC 500 V megger. tance Then measure the insulation resistance between the cord and the grounding terminal.
  • Page 38 Check the washing amount sensor In case of adjusting or replacing the electric timer. belt or drive assembly, check the washing amountsensor in the following steps. <Procedures> (1) Check to see that no water or clothes remaining in the tub. (If something remains in the tub, it may cause faulty result.) (2) Connect the power plug.

  • Page 39: Exploded Views And Parts List

    10. EXPLODED VIEWS AND PARTS LIST 10-1. Cabinet Assembly MOTOR SIDE MOTOR (FRONT) ANTI - MOTOR SIDE SIDE (FRONT) (BACK) ANTI - MOTOR SIDE (BACK) POWER CORD BIND TAPPING SCREW M4 x 16s M4 x 10s TAPPING SCREW – 38 –...
  • Page 40 Location Part No. Description 42T00022 Cabinet 42T00045 Cabinet 42T07003 Caster 42T07004 Caster, Adjustable 42T40014 Hose, Drain 42T77045 Power Cord, EM 42T77018 Power Cord, 3S 42T77022 Power Cord, 3P 42T77017 Power Cord, 3P 42T77062 Power Cord, EM 42T78003 Clamper, Cord 42T18015 Spring 42T40023 Hose, Water Supply, Assy...
  • Page 41 10-2. Top Cover Assembly TAPPING SCREW M4 x 16S – 40 –...
  • Page 42 Location Part No. Description 42T01005 Cover, Top 42T01011 Cover, Top _ 102 42T43016 Case, Inlet, Assy _ 102 42T43018 Case, Inlet, Assy 42T42016 Case, Detergent 42T42018 Case, Detergent 42T41006 Tube, Air _ 106 42T69001 Switch, Lid 42T78004 Spring, N 42T02099 42T02100 42T02101 42T02102...
  • Page 43 10-3. Panel Assembly TRUSS HEAD TAPPING SCREW M4 x 16S TRUSS HEAD TAPPING SCREW M4 x 16S – 42 –...
  • Page 44 Location Part No. Description _ 201 42T77047 Wire, Lead Unit _ 201 42T77043 Wire, Lead Unit 42T05020 Cover, Back 42T05032 Cover, Back 42T04196 Panel, Control 42T04197 Panel, Control 42T04198 Panel, Control 42T04199 Panel, Control 42T04208 Panel, Control 42T04209 Panel, Control 42T04262 Panel, Control 42T04263...
  • Page 45 10-4. Body Assembly BIND TAPPING SCREW M5 x 20S BIND TAPPING SCREW M5 x 20S – 44 –...
  • Page 46 Location Part No. Description 42T20021 Tub, Assembly _ 302 42T71025 Capacitor, 425V, 12MFD _ 302 42T71027 Capacitor, 425V, 12MFD _ 302 42T71023 Capacitor, 425V, 15MFD _ 302 42T71026 Capacitor, 425V, 15MFD _ 302 42T71024 Capacitor, 230V, 54MFD _ 303 42T65031 Motor, Drain Valve _ 303 42T65034...
  • Page 47 10-5. Drive Assembly TAPPING SCREW M6 x 25S (6P) TAPPING SCREW M8 x 16S TAPPING SCREW M8 x 25S – 46 –...
  • Page 48 Location Part No. Description 42T56001 Spring, Clutch 42T29008 Bracket, Packing 42T58012 Pulley, Pulsator 42T55004 Case, Bearing _ 406 42T51012 Shaft, Spin Assy 42T51011 Shaft, Spin – 47 –...
  • Page 49 10-6. Motor and Packaging Assembly – 48 –...
  • Page 50 Location Part No. Description _ 501 42T65032 Motor _ 501 42T65033 Motor _ 501 42T65029 Motor _ 502 42T75003 Sensor, Case, Assy 42T51009 Cushion, Motor 42T58011 Pulley, Motor 42T57006 Belt, V Type 42T90285 Carton Box 42T90286 Carton Box 42T90287 Carton Box 42T90311 Carton Box 42T90312...
  • Page 51 – 50 –...
  • Page 52 TOSHIBA CONSUMER PRODUCTS (THAILAND) CO., LTD. TOSHIBA CONSUMER PRODUCTS (THAILAND) CO., LTD. 144/1 MOO 5, BANGKADI INDUSTRIAL PARK, TIVANON ROAD, TAMBOL BANGKADI, AMPHUR MUANG, PATHUMTHANI 12000 THAILAND. TEL : +66(0)2501 - 1400 (18 LINES) EXT, 2521 FAX : W/M : +66(0)2501 - 1120, (0) 2501 - 1419...

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