Warranty And Service - Calor De Hogar NTC-60 Manual

Connection error between control
EE
panel and main board.
Automatically draining when setting
d
time is up or ON/OFF button is
or
pressed. Automatically shut down
dd
after draining for a few minutes
Diagnosing procedure:
1. Take off the service cover and plug out the connection wire for controller, then press the
"TEST" button. If the generator can fill in water -> heat up -> produce steam, and stop working
when press the "TEST" button again, it means that the main circuit board is working properly and
the faults should be on controller part (including temperature sensor), then please replace the faulty
parts. Otherwise the faults are on the main board, sub-board, water level sensor, inlet
electromagnetic valve or inlet pipelines, please carefully test each part and replace the faulty ones.
2. If the generator can fill in and drain out water properly but does not heat up, please check the
connection wire between main circuit board and the sub-board, the relays on sub-board, and heating
elements.
3. If water comes out from the steam outlet pipe seriously, please clean or change the outlet
electromagnetic valve.
4. If the system keeps on heating up even if the current temperature is more than 4℉ above the
setting value with the indicator on, carefully test the relays on the sub-board and change the faulty
ones, or change the whole sub-board.
 Please refer to the circuit and connection diagrams for diagnosing and repair.
 Do cut off the power supply before repair.
If problems still cannot be solved by the procedures listed above, please contact the dealer.
CHAPTER 6
Limited warranty is offered to all customers. Any quality problem will be covered for one year
(from the purchasing date) or 18 months (from the factory producing date) under free warranty
(base on the earlier one). Damaged accessories, parts, and knobs are not under warranty.

Heating elements are under 90 days (from installation) or half year from the factory producing
date) free warranty (base on the earlier one).

Our company has the right to decide whether to repair or to change. Approval must be
obtained from our company before shipping back the product. The customer has to pay for the
transportation fee and any parts fee beforehand.

Any clause mentioned in the manual is not covered by the warranty.

This warranty does not cover any defect, malfunction or failure cased by, or resulting from
unauthorized installation, maintenance and repair; improper power supply; and any action which
violates the manual.
Check the connection wire and connectors
between the control panel and the main board.
Table4
WARRANTY AND SERVICES
Normal
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