Testing An Ac Adapter - HP EliteBook 2740p User Manual

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Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms:
To test the AC adapter:
1.
2.
3.
Shutting down the computer
CAUTION:
The Shut down command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
Although you can shut down the computer with the power switch, the recommended procedure is to use
the Windows Shut down command.
To shut down the computer, follow these steps:
NOTE:
before shutdown is possible.
1.
2.
3.
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The computer will not turn on when connected to the AC adapter.
The display does not turn on when the computer is connected to the AC adapter and external
power.
The power light is off when the computer is connected to the AC adapter.
Remove the battery from the computer.
Connect the AC adapter to the computer and to an AC outlet.
Turn on the computer.
If the power light turns on, the AC adapter is functioning properly.
If the power light remains off, the AC adapter is not functioning and should be replaced.
Contact technical support for information on obtaining a replacement AC power adapter. Select
Start > Help and Support > Get assistance.
Unsaved information will be lost when the computer is shut down.
When you need to replace the battery or access components inside the computer
When you are connecting an external hardware device that does not connect to a USB port
When the computer will be unused and disconnected from external power for an extended period
If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
Save your work and close all open programs.
Click Start.
Click Shut down.
Testing an AC adapter
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