Sony STR-DH590 Operating Instructions Manual page 41

• If the TV is not compatible with the Audio
Return Channel (ARC) function, connect
the receiver to the TV using an optical
digital audio cable (not supplied) or a
stereo audio cable (not supplied). There
will be no TV sound from the connected
speakers when the receiver is connected
to an HDMI input jack of a TV that is not
compatible with the Audio Return
Channel (ARC) function.
• Be sure to select the correct device or
input when watching a program from a
device connected to the TV. Refer to the
section on this operation in the operating
instructions of the TV.
• If the sound of a cable box or satellite box
connected to the TV is not output,
connect the device to an HDMI input jack
of the receiver and switch the input of the
receiver to the input for the connected
device (page 23).
• Depending on the order in which you
connect the TV and the receiver, the
receiver may be muted and "MUTING" is
displayed on the display panel of the
receiver. If this happens, turn on the TV
first, then the receiver.
No sound is output from the TV when
the receiver is in standby mode.
• When the receiver enters standby mode,
sound is output from the last HDMI
device selected before you turned off the
receiver. If you are enjoying content from
another device, play the content on the
device and perform the One-Touch Play
operation, or turn on the receiver to
select the HDMI device from which you
want to enjoy content.
• Make sure "STBY.THRU" is set to "ON" or
"AUTO" in the "<HDMI>" menu.
Audio
No sound or only a very low level of
sound is heard, no matter which
device is selected.
• Check that all connecting cables are
inserted to their input/output jacks on
the receiver, speakers and the devices.
• Check that the receiver and all devices
are turned on.
• Check that MASTER VOLUME on the
receiver is not set to "VOL MIN".
• Press SPEAKERS on the receiver to select
"SPK ON" (page 8).
• Check that headphones are not
connected to the receiver.
• Press  (muting) to cancel the muting
function.
• Try pressing the input button on the
remote control or turning INPUT
SELECTOR on the receiver to select the
input to which you want to listen.
• The protective device on the receiver has
been activated. Turn off the receiver,
eliminate the short-circuit problem, and
turn on the power again.
There is severe humming or noise.
• Check that the speakers and device are
connected securely.
• Make sure that the connecting cables are
not near a transformer or motor.
• Move your audio device away from the
TV.
• If the plugs and jacks are dirty, wipe them
with a cloth slightly moistened with
alcohol.
No sound or only a very low level of
sound is heard from specific
speakers.
• Connect a pair of headphones to the
PHONES jack to verify that sound is
output from the headphones. If only one
channel is output from the headphones,
the device may not be connected to the
receiver correctly. Check that all of the
cables are fully inserted into the jacks on
both the receiver and the device.
If both channels are output from the
headphones, the front speaker may not
be connected to the receiver correctly.
Check the connection of the front
speaker that is not outputting any sound.
• Make sure you have connected to both
the L and R jacks of an analog device, as
analog devices require both L and R jack
connections. Use a stereo audio cable
(not supplied).
41 GB