1. Manuals
  2. Brands
  3. Hughes Manuals
  4. Marine GPS System
  5. BGAN 9201
  6. User manual

Hughes BGAN 9201 User Manual

Bgan series
Hide thumbs Also See for BGAN 9201:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the BGAN 9201 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Hughes BGAN 9201

Summary of Contents for Hughes BGAN 9201

  • Page 2 All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Afety Nformation

    AFETY NFORMATION For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area Network (BGAN) Satellite Terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. ARNING YMBOLS SED IN THIS...
  • Page 4 Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment. Only use a soft damp cloth to clean the Terminal.
  • Page 5 progress. Observe all restrictions and follow any regulations or rules. Areas with a potentially explosive environment are often, but not always, clearly marked. Do not use the Terminal while at a petrol filling station. Do not use near fuel or chemicals. UALIFIED ERVICE Do not attempt to disassemble your Satellite Terminal.
  • Page 6 ACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned about interaction with the Satellite Terminal, we suggest you follow these guidelines: Maintain a distance of 30 cm between the Terminal...
  • Page 7 EARING Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal. Should interference be experienced, maintain additional separation between you and the unit.

  • Page 8: Table Of Contents

    ONTENTS _______________________________________ AFETY NFORMATION Warning Symbols Used in this Manual ..........i Warnings for Satellite Terminal ............i _____________________________________________ ONTENTS ___________________________________________ 1 NTRODUCTION Coverage.................... 2 ______________________________________________ 4 ONTENTS _____________________________ 6 INIMUM YSTEM EQUIREMENTS ___________________________________ 7 OFTWARE NSTALLATION Supported Operating Systems............7 Installation CD and Installation Wizard ...........
  • Page 9 Establishing Computer <-> Satellite Terminal Communications ...................... 41 Terminal Features ................43 USIM/SIM Card ................43 Battery..................44 Buttons ..................44 Indicator Lights (LEDs) and Audio Buzzer....... 45 Compass..................51 Solar Panel Compatibility............51 Terminal Accessories ............... 52 DC Power Adapter ..............
  • Page 10 Default Connections ..............64 Dedicated Streaming Connections ........65 ISDN Data ................... 67 ________________________________________ 68 ERVICE EATURES Automatic Mode ................68 Auto “On” Mode............... 68 LED On/Off Mode..............68 Antenna Pointing Bypass ............69 Automatic Context Activation..........69 Phonebook ..................69 Emergency Calls ................
  • Page 11 Printing Log Files................. 86 Saving Log Files to Disk ............. 87 Deleting or Clearing Log Files..........88 _____________________________________ 90 OWER Satellite Terminal Boot Behavior ............ 90 Software Initialization............... 92 Digital Signal Processing (DSP) Download ........92 Parameter Access ................92 SIM Access ..................

  • Page 13: Ntroduction

    NTRODUCTION The Hughes Network System (HNS) 9201 Broadband Satellite Terminal and Wi-Fi Access Point is your gateway to global communication. The 9201 allows you to simultaneously send and receive IP packet and circuit-switched data via Universal Serial Bus (USB), Ethernet, Integrated Services Digital Network (ISDN), and Wi-Fi interfaces over the Inmarsat BGAN satellite network.

  • Page 14: Coverage

    In this document, the following names and abbreviations are used to identify the Satellite Terminal, your computer, and the linked Satellite Terminal and computer: Term Definition Terminal Satellite Terminal Terminal Equipment (your computer) User Terminal Station (Terminal + TE) Man-Machine Interface on the TE OVERAGE The coverage map shows the globally-available satellite coverage.
  • Page 15 constellation. The RNC interfaces to the Core Network (CN) for switching and routing calls and data connections to and from the external networks. BGAN Terminal User's Guide...

  • Page 16: Contents

    ONTENTS When you unpack the Satellite Terminal package, you will find these standard components: BGAN 9201 Broadband Satellite Terminal and Wi-Fi Access Point Rechargeable lithium ion battery pack AC Mains Power Adapter and cable (100 – 240 VAC) USB cable...
  • Page 17 Your Service Provider will supply a Subscriber Identification Module (SIM) and Satellite Terminal configuration instructions – you will need these to access the network. BGAN Terminal User's Guide...

  • Page 18: Inimum Ystem Equirements

    INIMUM YSTEM EQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal: CD-ROM (for installation CD) Internet Browser: Microsoft Internet Explorer version 5.5 or later; Netscape Communicator version 7.0 or later (Java must be active). PC Support for at least one of these interfaces –...

  • Page 19: Software Installation

    OFTWARE NSTALLATION UPPORTED PERATING YSTEMS The Satellite Terminal supports the following Laptop/PC operating systems: Microsoft Windows® XP Linux Red Hat 9 - KDE 3.1.10 (Kernel Version 20.4.20-8) Mac 10.x Mac 9.2 (Classic) You must disconnect any existing LAN connections on your PC before proceeding with installation.
  • Page 20 BGAN Terminal User's Guide...

  • Page 21: Quick Start User Guide

    UICK TART UIDE BGAN Terminal User's Guide...

  • Page 22: First Time Setup

    IRST ETUP ORTABLE ETUP USIM/SIM Your Service Provider will supply you with a Subscriber Identification Module (SIM). The SIM is either a Universal Mobile Telecommunications System (UMTS) Subscriber Identification Module (USIM) or a Global System for Mobile (GSM) SIM. A USIM/SIM is a card commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it close to impossible to listen in on calls.
  • Page 23 3. Push the button on the left-hand side of the USIM/SIM card holder. This releases the holder from its slot. 4. Install the USIM/SIM card in the card holder with the gold shield facing up. Snap the card into place in the holder. 5.
  • Page 24 BGAN Terminal User's Guide...

  • Page 25: Power

    6. Put the battery into its slot (positioned as shown below) in the MT and lock it in place. Then close and lock the battery door. When you start the MMI application on your computer (TE) and connect to the Terminal, the Terminal will query the current USIM/SIM card to see if the Personal Identification Number (PIN) is enabled.
  • Page 26 The temperature of the battery is within 0 to 45 degrees C. The battery has not been found by software to be defective. The Satellite Terminal contains battery charging circuitry that will automatically charge the battery whenever the Terminal is plugged into DC power.
  • Page 27 AC/DC Adapter The AC Mains power adapter (HNS P/N 3003727-0002) is for indoor use only. It has an indoor operating temperature range of -10ºC to +55ºC and provides an output voltage of 20 VDC. 1. Remove the power adapter from the Satellite Terminal box. 2.
  • Page 28 BGAN Terminal User's Guide...

  • Page 29: Terminal Stand Positioning

    ERMINAL TAND OSITIONING The positioning of the Satellite Terminal stand at an appropriate angle is very important as a prerequisite for getting a fix on the satellite. The Terminal elements used in this process are the knobs, protractor, and compass. 1.
  • Page 30 BGAN Terminal User's Guide...
  • Page 31 4. Lift up the Terminal while referring to the protractor on the right- hand side. The protractor gives you the angle at which the unit is positioned. Note that an angle of zero to 45 degrees is displayed on the inside portion of the protractor, while a 46 to 90 degree angle is displayed on the outside portion.
  • Page 32 BGAN Terminal User's Guide...
  • Page 33 6. You can now view the compass to prepare for pointing the antenna. Refer to the Antenna Pointing section for further instructions. BGAN Terminal User's Guide...

  • Page 34: Connecting Satellite Terminal To Terminal Equipment (Te)

    (TE) ONNECTING ATELLITE ERMINAL TO ERMINAL QUIPMENT NTERFACE ONNECTION ROCEDURES 1. Choose one of the following interface options to connect your TE to the Satellite Terminal: Ethernet Integrated Services Digital Network (ISDN) Wi-Fi 2. Proceed by following the appropriate set of instructions detailed below for the interface you have chosen.
  • Page 35 accommodate multiple users. Note Connect the USB cable to your computer’s USB serial port, and insert the other end of the connector into the Terminal’s USB port. 3. At the Terminal connection point, slide the cable through the rubber door slot in order to secure and protect the connection. When plugging in the USB cable for the first time, you will see Windows installing a new driver for the device.
  • Page 36 THERNET 1. Connect the Ethernet cable to your computer’s Ethernet port, and insert the other end of the connector into the Terminal’s Ethernet port. 2. At the Terminal connection point, slide the cable through the rubber door slot in order to secure and protect the connection. BGAN Terminal User's Guide...
  • Page 37 ISDN 1. Connect the ISDN cable (use the provided Ethernet cable – it is a dual-use cable for both Ethernet and ISDN) to your computer’s or phone’s ISDN port, and insert the other end of the connector into the Terminal’s ISDN port. 2.

  • Page 38: Obtaining Gps Fix

    GPS F BTAINING Your Satellite Terminal contains an integrated Global Positioning System (GPS) receiver that is used to provide location information to the BGAN system. GPS location information is required for system access and the reception of a new GPS location is attempted automatically every time the Terminal is powered up.
  • Page 39 GPS F ETTING THE IX USING THE The following is the progression of the GPS LED display as you try to obtain the GPS fix: Getting a fix: The LED flashing green (½ duty cycle, 1 second period) indicates a 3D GPS fix has not been made since the unit was powered on.

  • Page 40: Antenna Pointing

    NTENNA OINTING Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in the transmit mode. To avoid injury, do not place head Note or other body parts in front of the antenna when system is operational.
  • Page 41 BGAN Terminal User's Guide...
  • Page 42 2. Note the Pointing LEDs as you adjust the unit to acquire a signal. 3. Below is a summary table outlining the progressive behavior of the LEDs (going right to left) as you try to acquire a satellite signal during Pointing. The optimum signal is 58dB and above. No Signal Best Signal BGAN Terminal User's Guide...
  • Page 43 4. If the Audio buzzer is on, the tones act like those of a Geiger counter: a long time between tones if the signal is weak and a faster rate of tones as the signal is acquired. The audio buzzer will always default to off when the unit powers on.

  • Page 44: Connecting To The Network

    ONNECTING TO THE ETWORK Establishing a connection with the network requires the careful orientation of the BGAN Terminal towards the Satellite, a process called pointing. The more precise the pointing, the faster your data can travel over the network. When pointing is complete, you can register the Terminal with the BGAN network.
  • Page 45 − Support information − listing LaunchPad help and Service Provider contact details. Refer to Using Support for details. BGAN Terminal User's Guide...
  • Page 46 Registration status – displays the connection date and time, location information and other registration information, as shown below: Connected to status, Terminal Status and Signal strength – all shown on the status bar, as shown below: Launch Bar − click on any icon to display the associated tab, where you can perform LaunchPad functions.
  • Page 47 SING THE ERMINAL TO EGISTER WITH THE ETWORK WARNING: Do not stand in front of the antenna. The BGAN Terminal emits radio frequency energy when in transmit mode. To avoid injury, do not place head or other body parts in front of the antenna when system is operational.
  • Page 48 handset can be used by connecting it to the ISDN port, using the supplied ISDN cable. Alternatively, analog handsets can be used with a suitable ISDN Terminal Adaptor. To ensure that calls can also be made to the terminal’s handset, ensure that the ISDN handset, or the ISDN Terminal Adaptor, is programmed with an MSN of 1.

  • Page 49: Fixed/Semi-Fixed Installation

    IXED IXED NSTALLATION The satellite terminal can be mounted to a pole or flat surface (such as a wall our roof) using the Fixed Installation Accessory Kit. This kit includes all the installation brackets, mounting hardware, tools and instructions to complete the installation, including mounting the terminal so that it is always correctly pointed at the satellite.

  • Page 50: Terminal Overview

    ERMINAL VERVIEW IZE AND EIGHT The Satellite Terminal is 27.5 cm x 34.5 cm x 5.0 cm. Its weight is 2.5 kg (including the battery). The small size and weight allows you to easily move it from site to site, and it can be connected at a new site in minutes. ERMINAL NTERFACES VAILABLE...
  • Page 51 You can configure the Wi-Fi interface to be on, off or auto-detect for T minutes. It behaves the same on DC power and battery, since turning off is for security as well as power savings. After time T, the WLAN interface can be reactivated by changing the interface to “On”...
  • Page 52 The following table summarizes the interface on/off behavior during battery and DC Power operation. DC Power Interface Battery Operation Operation Ethernet ISDN Note: After 5 minutes if no ISDN device detected, turn off. Wi-Fi Configuration (default) Options Once Enabled Auto (time T) Note: After T Note: After T...

  • Page 53: Establishing Computer <-> Satellite Terminal Communications

    <-> S STABLISHING OMPUTER ATELLITE ERMINAL OMMUNICATIONS THERNET Ethernet communications are established by connecting your computer Ethernet LAN port directly to the Satellite Terminal LAN port via the supplied Ethernet cable and monitoring the MMI for the connection. USB communications are established by connecting your computer USB port directly to the Satellite Terminal LAN port via the supplied USB cable and monitoring the MMI for the connection.
  • Page 54 FCC, ETSI, France or Japan). Channel 11 is common to almost all regulatory options and so it is used as the default. Encryption Up to ten Wi-Fi users can utilize the Satellite Terminal simultaneously. However, for added security you can invoke a single user option in the MMI, ensuring that no one else can use Wi-Fi while you are connected.

  • Page 55: Terminal Features

    ERMINAL EATURES USIM/SIM C The USIM contains an identity that unambiguously identifies a subscriber. The USIM provides storage for subscription and subscriber related information. The User-to-USIM authentication feature restricts access to the USIM until the USIM has authenticated the user. Thus, access to the USIM can be restricted to an authorized user or number of users.

  • Page 56: Battery

    ATTERY Hughes Network Systems Part Number 300-3702-0001 The standard battery is a rechargeable lithium ion battery pack. An optional extended lithium ion battery pack (same form factor) is also available for purchase. Battery charging can take place as long as the following conditions...

  • Page 57: Indicator Lights (Leds) And Audio Buzzer

    The Power button is used for turning the unit on or off. A “long” press of the button when the unit is off turns it on, and a long press of the button when the unit is on turns it off. The Audio button is used for switching the audio tones on and off.
  • Page 58 Terminal is turned off. Green Terminal is powered on. Flashing Fault detected. Flashing Operating on battery power. Also when Power button is Green pressed to turn unit off and it is being powered down. BGAN Terminal User's Guide...
  • Page 59 ATTERY The Battery LED indicates battery status. The indicators are different when the Terminal is on DC power as opposed to on battery power. Light DC Power -- Status No battery. Green Battery fully charged. Flashing Battery charging. Green Flashing Battery Fault –...
  • Page 60 BGAN Terminal User's Guide...
  • Page 61 OINTING These six, two-color LEDs have significance for two events: System Power-Up/Boot-Up and Antenna Pointing. Initially, all LEDs are off. On power on, the power LED turns green. As the Satellite Terminal progresses through the boot sequence, pointing LEDs 2 through 6 (right to left progression) turn green. If the boot completes successfully, the LEDs turn off and resume their normal function.
  • Page 62 This LED is not lit during Power-Up or if the Wireless LAN card is turned off. It is green if Wireless LAN is on and Wireless Encryption Protocol (WEP) is enabled (encryption). It is red if Wireless LAN is on and WEP is disabled. If Wireless LAN is enabled and the MT is operating off battery power, the LED flashes at 1/8 duty cycle 1-second period to save power, after the unit exits pointing.

  • Page 63: Compass

    OMPASS Reference the compass during the Antenna Pointing process to get the correct Compass Direction needed for the antenna. During this process, the MMI instructs you in which direction to point the antenna. The compass can be affected when close to magnetic fields or metallic objects.

  • Page 64: Terminal Accessories

    ERMINAL CCESSORIES Terminal accessories include: DC Power Adapter Extended Battery AC Mains Power Adapter (w/30mm Cable) Cables Compatible Devices Fixed Installation Kit Each is described in this section. DC P OWER DAPTER [GLC10] Solar Panel, etc. BGAN Terminal User's Guide...

  • Page 65: Extended Battery

    XTENDED ATTERY The Extended lithium ion battery pack (HNS P/N 300-3702-0002) can be purchased through Hughes Network Systems. The Extended battery pack has the same form factor as the standard battery pack, with 33% more capacity. AC M AINS OWER...

  • Page 66: Cables

    ABLES The Satellite Terminal package comes with a USB cable and cables that serve both Ethernet and ISDN connections. USB cable (HNS P/N 300-3027-0001) Ethernet/ISDN 10 meter cable (HNS P/N 300-3692-0001) When the Terminal is connected to a PC or laptop it uses a regular Ethernet cable.

  • Page 67: Fixed Installation Kit

    IXED NSTALLATION The following items are found in the fixed installation kit. Note that you are responsible for mounting the hardware at a fixed site. Fixed Mount Screws (Theft-Proof) Photo of screws here. 30-Meter Cord for AC Mains Ethernet/ISDN 30 meter cable (HNS P/N 300-3692-0002) BGAN Terminal User's Guide...

  • Page 68: Man -Machine Interface (Mmi) Overview

    ACHINE NTERFACE (MMI) O VERVIEW The BGAN Man-Machine Interface (MMI) allows you to view and manage Satellite IP Modem operations and status via a user-friendly set of tools installed on your computer. PIN C ODE ENTRY When the MMI application is started and connects to the Satellite Modem, the modem queries the current SIM card to see if the SIM PIN is enabled.
  • Page 69 BGAN Terminal User's Guide...

  • Page 70: Multiple Users

    ULTIPLE SERS Up to 10 users attached to the LAN Access Point interfaces (Ethernet, USB and Wireless LAN) can access the MMI at the same time. Each user establishes a TCP connection to the Satellite IP modem. In a multi-user scenario, it is advisable to have one user do all MT configuration changes to avoid confusion;...

  • Page 71: Connecting Terminal To Pc And Other Devices

    ONNECTING ERMINAL TO THER EVICES The MT provides a Wi-Fi interface to any terminal which operates in the same frequency band. When the MT is operating on main power, the Wi-Fi interface will always be activated. When the MT is operating on battery, the Wi-Fi interface will be turned off after five minutes of inactivity.

  • Page 72: Bgan Services

    BGAN S ERVICES OICE ELEPHONY ERVICES You can make and receive voice calls using the BGAN Satellite IP Terminal. To do this, you have to connect a phone handset. You can use two general types of phone handsets; either an ISDN handset, or a 2-wire analog handset with an ISDN terminal adaptor (see page 12 for details of how to connect these devices).
  • Page 73 Deactivation Interrogation Erasure BGAN Terminal User's Guide...
  • Page 74 Service Supplementary Service Key-press Code CLIP – Called Line Identification none Presentation CLIR – Called Line Identification none Restriction COLP – Connected Line none Identification Presentation COLR – Connected Line none Identification Restriction CFU – Call Forwarding *DN*BS Unconditional CFB – Call Forwarding on Mobile *DN*BS Busy CFNRy –...
  • Page 75 Service Supplementary Service Key-press Code Calls BAICroam – Call Barring, All *PW*BS Incoming Calls when Roaming outside Home Country ECT – Explicit Call Transfer Parameter Description Directory Number Basic Service Timeout (5-30 seconds) Password Example: If you want to Call Forward all incoming calls to a number (00018584529550 in this example), you must activate the Call Forwarding, Unconditional supplementary service.

  • Page 76: Messaging Services

    ESSAGING ERVICES (SMS) HORT ESSAGE ERVICE The BGAN Satellite IP Modem supports Short Message Service (SMS) capabilities. The Short Message Service handles point-to-point messages and comprises two basic services: SM MT (Short Message Mobile Terminated) SM MO (Short Message Mobile Originated). The text messages to be transferred by SM MT or SM MO can contain up to 140 octets.

  • Page 77: Dedicated Streaming Connections

    BGAN Terminal. This connection class is suitable for most data types, other than multimedia. Streaming: A streaming connection is charged by time. You are charged for the amount of time the connection is active. Streaming enables multimedia data, such as video, to be sent in a continuous data stream and converted into sound and pictures.
  • Page 78 LaunchPad displays an information note if you are about to open a streaming connection, or open two or more connections at the same time. Refer to About PDP Contexts for details on how LaunchPad manages data connections [GLC17] BGAN Terminal User's Guide...

  • Page 79: Isdn Data

    ISDN D Data can be sent and received via the ISDN interface on the BGAN IP Terminal. To make use of this service, you will need to connect a piece of ISDN terminal equipment. Examples of ISDN equipment are ISDN cards in PCs or MACs, ISDN AudioVideo cameras and video- conferencing systems, ISDN group 4 fax machines.

  • Page 80: Service Features

    ERVICE EATURES UTOMATIC The Satellite IP modem includes four automatic options: auto power on, LED on/off, antenna pointing bypass, and automatic context activation. You can set all of these options with the MMI. “O ” M When the Satellite IP modem is mounted on a pole, the power switch may be inaccessible;...

  • Page 81: Antenna Pointing Bypass

    NTENNA OINTING YPASS You can configure a pointing bypass option that causes the unit to skip the pointing phase. The unit then performs spot beam selection, registration and network connection. This option should only be used for fixed installations where pointing is not required on subsequent power ups.
  • Page 82 If you want to make an emergency call from the ISDN handset (or analog handset plus ISDN terminal adaptor) and you do not know the PIN code, you can point the terminal using the audio tones or LEDs and then enter the connect command #1# from the handset. This causes the modem to exit pointing, but not to register with the network.

  • Page 83: Personalization Services

    ERSONALIZATION ERVICES The personalization features store information in your computer and check this information against the SIM/USIM whenever the Satellite IP Modem is powered up or a SIM/USIM is inserted. If a check fails, the modem enters the "limited service state" in which only emergency calls can be attempted.

  • Page 84: Lan Access Point Setup

    LAN A CCESS OINT ETUP PDP C – P ONTEXTS RIMARY AND ECONDARY Resource management for BGAN is based on PDP contexts, or connections. This means that in congested networks each user needs his or her own context to ensure a fair allocation of bandwidth from the network.

  • Page 85: Ip Addressing

    If multiple users are connected to a router with DHCP and a NAT (e.g. a Linksys) that is connected to the MT, all the users appear as a single user and share a single PDP context. This gives users flexibility in case charges are by IP address/PDP context.

  • Page 86: Multiple User Scenarios

    More details about secondary PDP contexts, IP addressing and DMZ hosting can be found at www.hns.com www.inamrsat.com (TBD) USING BGAN IN A GROUP [GLC20] ULTIPLE CENARIOS [GLC23] BGAN Terminal User's Guide...

  • Page 87: Managing Contacts

    ANAGING ONTACTS [GLC25] The Contacts window enables you to manage your Phone and Text contacts. You can add a new contact, edit or delete an existing contact. In addition, you can exported a contact to a file on your computer, or import a contact from any file on the computer. The Contacts screen shown below displays when you click on the Phone icon or the Text icon on the launch bar.

  • Page 88: Tcp Pep Software

    You can also search for a contact by typing in the first few letters of the contact name in the Search text box. The Contacts list scrolls down to the closest matching name as you type. TCP PEP SOFTWARE [GLC27] Transmission Control Protocol (TCP) enables two hosts, usually computers to establish a connection and exchange data.

  • Page 89: Resetting The Terminal

    1. Click File > Exit. The Shutdown Confirmation dialog box displays: 2. Click Yes to confirm shutdown, or No to cancel. ESETTING THE ERMINAL If you have the required access privileges, you can reset all the configuration settings of the Terminal to the factory default. Note that your current settings are lost during the reset.

  • Page 90: Restarting The Terminal

    ESTARTING THE ERMINAL You may want to restart the terminal if an error occurs with the Terminal or ... (ANY OTHER REASONS?) To restart the terminal: 1. Select File > Restart Terminal from the LaunchPad main menu. The Restart BGAN Terminal dialog box displays, as shown below: 2.
  • Page 91 2. Choose up to four locations from the City drop-down lists, and click on OK. The chosen cities and their local time display in the LaunchPad display area, alongside the satellite coverage map. BGAN Terminal User's Guide...

  • Page 92: Bgan User Profile Maker

    BGAN U ROFILE AKER [GLC31] ECURITY [GLC32] OFTWARE PGRADE [GLC33] Inmarsat to do… ILES [GLC34] LaunchPad maintains log files that detail the commands sent to the Terminal, and the responses obtained from the terminal. LaunchPad also records any unsolicited events reported by the terminal. LaunchPad maintains three types of log file: Event log file –...

  • Page 93: Turning Logging On And Off

    Print a Log File Save a Log File In addition, for event logs and network logs you can: Turn Logging On and Off URNING OGGING N AND You can turn event logging or network logging on or off from LaunchPad main menu. VENT OGGING To turn event logging on or off, do the following from LaunchPad...
  • Page 94 3. Click OK to save the change. BGAN Terminal User's Guide...
  • Page 95 ETWORK OGGING To turn network logging on or off, do the following from LaunchPad main menu: 1. Select File > Log Files > Network Log. The Log File Management Dialog box displays, as shown below: 2. Check the Turn Logging On/Off check box to turn logging on, or uncheck the check box to turn logging off.

  • Page 96: Emailing Log Files

    1. Select File > Log Files > Event Log or Network Log. The Log File Management Dialog box displays. 2. Click Display. The Log Display Dialog displays. 3. Check the Turn Logging On/Off check box to turn logging on, or uncheck the check box to turn logging off.
  • Page 97 VENT OGGING To email the event log file, do the following from LaunchPad main menu: 1. Select File > Log Files > Event Log. The Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2. Select the file to email from the Select Log File: drop down list. 3.

  • Page 98: Printing Log Files

    2. Select the file to email from the Select BGAN Log File: drop down list. 3. Click on Email to open a new message in your Email application, addressed to your support contact and with the log file attached. You can type in a message, if required. RINTING ILES You can print an event log file, a network log file or a BGAN log file...

  • Page 99: Saving Log Files To Disk

    BGAN L OGGING To print a BGAN log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > BGAN Log. The BGAN Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2.

  • Page 100: Deleting Or Clearing Log Files

    Insert Graphic from Help file 2. Select a log file from the Select Network Log File drop-down list. 3. Click on Save. The directory folder for your operating system opens. 4. Navigate through to the required directory, and save the log file under the selected name.
  • Page 101 3. Click on Delete. The log file is deleted from your computer. ETWORK OGGING To delete a network log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > Network Log. The Network Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2.

  • Page 102: Power -O N Self -Test

    OWER ATELLITE ERMINAL EHAVIOR When the terminal is powered up, it goes through a two-phase boot process. The first phase loads a Minimum Boot ROM (MBR) module, which provides basic functionality, including self-test and basic network connectivity. When the self-test has completed with no failures detected, the MBR then proceeds to the second phase, and loads the application module.
  • Page 103 Blinking green LED Blinking red LED Description of Failure The PIC has failed to start up the ARM proc The ARM SDRAM Memory test has failed There is no "bgan.bin" file in the /tffs0/bin di There is a "bgan.bin" file, but its checksum d the checksum in file "/tffs0/checksum.txt"...

  • Page 104: Software Initialization

    OFTWARE NITIALIZATION (DSP) D IGITAL IGNAL ROCESSING OWNLOAD ARAMETER CCESS SIM A CCESS BGAN Terminal User's Guide...

  • Page 105: Troubleshooting

    ROUBLESHOOTING [GLC36] Problem Possible Cause Action ECHNOLOGY VERVIEWS [GLC38] BGAN Terminal User's Guide...

  • Page 106: Technical Specifications

    ECHNICAL PECIFICATIONS Weight 2.8 kg (terminal with battery) Dimensions 27.5 cm x 34.5 cm x 5.0 cm Battery Life Transmit: 200 Mb (actual Receive: 700 Mb performance based on 36 hours standby time range of factors and actual usage) Humidity 95% RH at +40˚C Temperature -25˚C to +60˚C operating...

  • Page 107: Eclaration Of Conformity

    ECLARATION OF CONFORMITY Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product HNS-9201 Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other...

  • Page 108: Eu Weee (Waste Electrical And Electronic Equipment)

    HNS and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance. For addition information, contact Hughes Network Systems at: www.hns.com BGAN Terminal User's Guide...

  • Page 109: Lossary Of Erms

    LOSSARY OF ERMS APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card.
  • Page 110 This service requires subscription with a Dynamic DNS provider. Static DNS Server: If you are using static IP addressing, Inmarsat recommends that you use a static DNS server. If you select this option, you must enter the IP address of the Primary DNS Server.
  • Page 111 Inmarsat recommends that you switch on header compression for multimedia applications, such as video. IP Address: An Internet Protocol address, or IP address, is a number that identifies the computer that is sending or receiving information transmitted over the Internet. An IP address is made up of four groups of numbers between 0 and 255, separated by periods.
  • Page 112 because of bandwidth restrictions. In this case the rate defaults to the minimum symmetrical rate. Minimum Symmetrical Rate: From the drop-down list, choose the minimum data rate that you are prepared to accept for your Streaming connection. This can be 32 Kb, 64 Kb, 128 Kb or 256 Kb.

  • Page 113: Error Codes

    RROR ODES [GLC40] Number and Cause Solution Description BGAN Terminal User's Guide...

Table of Contents