Related Manuals for Digital Watchdog DW-VC16 series
Summary of Contents for Digital Watchdog DW-VC16 series
- Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. Make sure your mouse is plugged in the back. This will make the upcoming steps easier.
- Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. Right click and select “Export” or “Backup” (depending on your model).
- Page 3 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 3. 1. Select the channels you wish to backup. 2. Select the start time and end time. 3. Checkmark “Add Backup Viewer” and press “Calculate.”...
- Page 4 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 4. Plug a USB thumb drive into the front of the DVR (this is why we have the mouse plugged in the back!). Make note that your USB thumb drive needs to be formatted in Fat or Fat32 for the DVR to be able to read it.
- Page 5 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 5. You will notice that after you pressed “Calculate” your file size auto-populated with information. This is how much storage space your file will take. The DVR will back up a maximum of up to 32GB at a time.
- Page 6 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 6. Press “Scan” to allow the DVR to detect your thumb drive. It will display the name of your thumb drive on the left and display how much free space is available on the thumb drive at the bottom of the page.
- Page 7 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 7. Give your file a name. The DVR will not allow you to save without assigning a name for it to be filed under. (Optional: You can also give the file a password for protection, but it is not required.
- Page 8 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 8. Allow your backup to complete. The length of time to back up depends on the size of the file you are backing up. The next photo illustrates the different stages of the backup. After the file completes the backup, press “OK.”...
- Page 9 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 9. ® Plug your USB thumb drive into a Windows computer. Open the USB thumb drive and you will see; • The player folder • The file you backed up (it will end in “.psf) •...
- Page 10 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 10. Click on the folder in the top left of the player.
- Page 11 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 11. Select the file from your USB. If you backed up multiple files, you can select which one to view from this screen. Press “Open” after you’ve made your selection.
- Page 12 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 12. Your file will play immediately after selection. You will notice the time stamp, the appropriate camera on the appropriate channel, and easy to use navigation on the bottom of the screen to find specific times and incidents!
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Page 13: Additional Notes
BACKING UP FOOTAGE ON A VMAX™ SYSTEM Additional Notes • Your start time and end time must have footage at the exact time. • External hard drives can work, but are not recommended. • If you forget to add a backup player, our free Pivot™ software includes a player that will play your file. - Page 14 NETWORK SETUP FOR THE VMAX™ SYSTEMS ® This guide offers basic step-by-step instructions to set up your Digital Watchdog DVR to be viewed anywhere! Step 1. Go to NETWORK > Network on the Setup menu.
- Page 15 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 2. Change the Network Type from “Static” to “Dynamic.”...
- Page 16 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 3. Press the “IP Detect” button and wait for the DVR to find a new IP Address.
- Page 17 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 4. After the new IP Address is detected, set the Type back to “Static” and save your settings. Your DVR is now set up on the local network! You can now use this new local IP Address to connect to your DVR on our mobile phone application or computer software while you remain on the same network as the DVR!
- Page 18 NETWORK SETUP FOR THE VMAX™ SYSTEMS Setting Up a DDNS Step 5. Select NETWORK > Network > DDNS on the Setup menu.
- Page 19 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 6. Checkmark “Use DDNS” so the page can be edited.
- Page 20 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 7. Select either “dwddns” or “dwddns2” as your DDNS server. These are free DDNS servers that we provide for your convenience.
- Page 21 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 8. Press the pencil icon next to “Host Name” and enter the name you would like your DVR to have. The DDNS will accept alphanumeric characters only. No spaces or special characters. After you create your name, press “Confirm.”...
- Page 22 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 9. Press the request “Start” button on the page to register your DDNS.
- Page 23 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 10. If the request returns “DDNS Success,” save. Congratulations! Your DDNS address is now registered! It will be found as “(hostname).(ddnsserver)”. You have now created your remote address! This address will allow you to connect on your mobile phone application or computer software from a remote location.
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Page 24: Setting Up Port Forwarding
NETWORK SETUP FOR THE VMAX™ SYSTEMS Setting Up Port Forwarding Step 11. To set up Port Forwarding, you will need to access your router’s user interface on a computer. This can usually be found by entering the gateway found under the network page on the DVR. - Page 25 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 13. This should display a prompt asking for your router’s log in information. This information is found most commonly on the actual routing device. (Note: This is not your Wi-Fi information.)
- Page 26 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 14. Depending on the router, the next step can be found in different places. In this case, we want to select “Applications and Gaming.” (Also known as Pinholes, Port Forwarding, Single Port, etc.)
- Page 27 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 15. Fill in the requested information. The port number should be the same number you have under the DVR’s network page. In our example, we are using 80. The address used is the DVR’s IP Address that we received from the IP Detect.
- Page 28 NETWORK SETUP FOR THE VMAX™ SYSTEMS Step 16. Double check your work at http://canyouseeme.org. If you test your port number and it comes back successful, you are done!
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Page 29: Additional Notes
NETWORK SETUP FOR THE VMAX™ SYSTEMS Additional Notes • Your DVR’s local IP Address will only work when you are the same network. This means your phone or computer is connected to the same Internet. • Your DDNS that you created generally only works when you are the same network as the DVR. - Page 30 UPGRADING YOUR DVR’S FIRMWARE Upgrading your unit’s firmware is a vital part of keeping your DVR healthy and in optimal working order. Firmware can improve your unit’s functionality, add features and even resolve some issues. These are instructions for upgrading your firmware from the DVR. Step 1.
- Page 31 UPGRADING YOUR DVR’S FIRMWARE Step 2. Select “SYSTEM > System Info.”...
- Page 32 UPGRADING YOUR DVR’S FIRMWARE Step 3. You will find the firmware version you currently use about halfway down the page. Press “Upgrade.” The next steps will be broken down into two methods: “A” Will refer to the FTP (network method). “B”...
- Page 33 UPGRADING YOUR DVR’S FIRMWARE Step 4A (FTP). There are two methods to upgrade the firmware; over the network (FTP) and with a thumb drive (USB). We will first go over the FTP method. By default, the unit will be on FTP. All of the default information should be correct.
- Page 34 UPGRADING YOUR DVR’S FIRMWARE Step 5A. Your DVR should find the newest version. It will either say “New Version” or “Current Version is Up to Date.” Press the confirmation button.
- Page 35 UPGRADING YOUR DVR’S FIRMWARE Step 6A. Wait. You will see the bottom display information about the progress.
- Page 36 UPGRADING YOUR DVR’S FIRMWARE Step 4B. (USB) Download the current firmware from our website. You can find your model, then select the “Software” tab, where we will have the most up to date versions available. Download the file and copy it to a thumb drive. Step 5B.
- Page 37 UPGRADING YOUR DVR’S FIRMWARE Step 6B. Press “Scan.” You will notice the USB is found instantly, the newest version will display, and a start button appears at the bottom. Press “Start.”...
- Page 38 UPGRADING YOUR DVR’S FIRMWARE Step 7. Both methods will end in the same way; waiting for the upgrade to finish. Both methods will take anywhere from 3-5 minutes. The next screen shows the progress of the upgrades installing. After installation, the DVR will power cycle on its own.
- Page 39 UPGRADING YOUR DVR’S FIRMWARE Step 8. Once the unit is up and operational, go back to “SYSTEM > System Info” to double check that the upgrade was applied. You should see the most up to date version number!
- Page 40 UPGRADING YOUR DVR’S FIRMWARE Additional Notes • The FTP method requires the DVR to have a stable network connection. If this method should fail for you, it is recommended to use the USB method instead. • Firmware is constantly being worked on to ensure your DVR is in good shape. It is recommended to check at least once a month for new firmware.