Troubleshooting - KitchenAid 5KSM1JA User Manual

TROUBLESHOOTING

Juicer does not operate
• Check to see whether the Stand Mixer
is plugged into a grounded 3 prong outlet.
If it is, check the fuse or circuit breaker
on the electrical circuit the Stand Mixer
is connected to and make sure the circuit
is closed.
• Check to make sure the Juicer attachment
was assembled correctly.
Juice does not flow sufficiently, or is flowing out of the pulp ejector
1. Check the rubber gasket:
• Check to see whether the rubber gasket
on the bottom of the juicer is placed
properly. If you do want juice to flow into
the pulp ejector, make sure the rubber
gasket is removed.
Clutch engages
• Check to make sure there are not too
many items in the Juicer.
Makes a squeaking or clicking noise or shakes when making juice
• A squeaking noise is normal. It is the sound
of juice being squeezed by the auger.
• Shaking is normal. It is the sign of the
motor working properly.
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If the problem cannot be corrected:
See the "Warranty and Service" section.
Do not return the Juicer attachment to the
retailer; retailers do not provide service.
The serial number for service is on the
bottom of the drive assembly.
2. Make sure you are using fresh fruits
or vegetables.
• All carrots, including baby carrots, should
only be fed through the small chute one
at a time.
• Make sure any hard seeds are removed.
• A clicking noise means the auger has
stopped rotating. This is not normal.
Turn off the Stand Mixer, then unclog
the auger.