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Summary of Contents for Rice Lake TicketPress
- Page 1 TicketPress Ticket Printer Version 1.00 Installation & Operation Manual 128032 Rev B...
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Page 3: Table Of Contents
Course descriptions and dates can be viewed at www.ricelake.com/training or obtained by calling 715-234-9171 and asking for the training department. © Rice Lake Weighing Systems. All rights reserved. Printed in the United States of America. Specifications subject to change without notice. - Page 4 Indicator Connection Set-up Samples....................37 Specifications ............................39 Glossary Of Terms ..........................40 TicketPress Limited Warranty........................ 41 For More Information ..........................42 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost. Visit www.ricelake.com/webinars. TicketPress Operator’s Manual...
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Page 5: About This Manual
This manual is intended for use by qualified service technicians responsible for installing and servicing the printer. TicketPress Authorized distributors and their employees can view or download this manual from the Rice Lake Weighing Systems distributor site at www.ricelake.com Introduction TicketPress printer is a heavy duty, friction feed printer for printing on friction fed single or multipart tickets. -
Page 6: Installation
Before installation, a suitable site must be chosen. printers have been designed to be rugged, TicketPress heavy-duty printers. They will handle most harsh environments, but should not be placed in direct sunlight or in areas that will exceed the rated temperature, humidity or power requirements. -
Page 7: Installing The Ribbon Cartridge
Data Terminal Ready (Printer output) Table 2-2. RS-232 Serial Interface Connector Installing The Ribbon Cartridge TicketPress has been design to make ribbon installation a clean, easy process with no need to touch the ribbon fabric. 1. Remove the new ribbon cartridge from its packaging and turn the knob on top of the ribbon in the direction indicted until the fabric is taut. -
Page 8: Inserting A Ticket
2. Make sure the printer has a ribbon installed and a blank ticket loaded. This ticket must be at least 4" wide and 8" long. You may also use a blank piece of copier/laser paper. 3. Press and hold TicketPress Operator’s Manual... - Page 9 4. Turn the printer on while continuing to hold 5. When printer beeps, release . The printer will automatically begin to print. Printer displays entering . A sample self test printout is shown below. Self Test Figure 2-5. Self Test Printout Example 6.
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Page 10: Daily Operation
Daily Operation This section describes the features of the TicketPress that will be used daily by most users of the printer. Control Panel Features The following picture shows the printer’s control panel. Each of these items is described below. Fault Indicator... -
Page 11: Check Ticket Fault
(Fault Indicator is On) printing. Table 3-3. Print Button Actions Check Ticket Fault If the TicketPress receives data to print and no ticket has been inserted, the printer will sound a long beep and Ticket Out will display. To clear the fault: 1. -
Page 12: Printer Configuration
Printer Configuration Introduction To Setup TicketPress printer features simple, easy to use menus for setting the various interface and operating parameters. These parameters usually only need to be set once at the time of installation. These values are stored in nonvolatile memory, which means that they will remain set even if the printer is turned off. -
Page 13: Entering A Menu
No Changes Options Menu OPTIONS menu is used to configure various operating modes, current time and date, and ticket ID values of TicketPress Options Enter Setup and select the menu as describe earlier. Each menu item and possible values are described OPTIONS in detail as follows. -
Page 14: Loc,Time,Date
Each portion of the time will be highlighted and may be changed by pressing Time 12:00 AM Intl Press to highlight the next value to be set, or press and hold Time 23:00 advance to Date. To exit when Time/Date is turned on press twice until Options is displayed. TicketPress Operator’s Manual... -
Page 15: Id Action (Weight Extraction Mode Only)
Date The two formats shown are selected by setting the Location to US or Intl. Value Display Action Each portion of the date will be highlighted and may be changed by pressing Date mm/dd/yy Intl Date Press to highlight the next value to be set, or press and hold dd/mm/yy advance to ID. -
Page 16: Ticket Out Fault (Weight Extraction Mode)
4.2.4 Ticket Sensor Ticket Sensor Value Action The printer receives data when no ticket is installed, the red Fault indicator will light and “Ticket Out” will be displayed. The printer will print regardless of the presence of a ticket. TicketPress Operator’s Manual... -
Page 17: Toledo Interface
The printer extracts weight, units, and status information from a predefined data input stream. Weight Please refer to “Weight Extraction” on page 23 for details. Extraction The TicketPress must be configured for “Weight Extraction” mode when connected to devices sending data as continuous output. Printer Configuration... -
Page 18: Data Mode
All data are printed in a bold format. This feature may improve the readability of back pages of a carbon or carbonless ticket. No Action. Using this feature causes the TicketPress to print at one-half the normal print speed. TicketPress Operator’s Manual... -
Page 19: Character Config
4.2.11 Character Config Character Config Value Action Normal The mentioned values determine how the characters will be displayed on the printed tickets. 2 x Wide 2 X High 2 x W/ 2 X H Sample printouts of character config printouts are shown below: Standard 2X Wide 2X High... -
Page 20: Reverse Feed
4.2.13 Reverse Feed Reverse Text Value Action No Action Reversed feed while pritning. Figure 4-5. Reversed Feed TicketPress Operator’s Manual... -
Page 21: Fonts
4.2.14 Fonts Table 4-1. Available Fonts Font Name Example Font Name Example ROMAN-8 DF EBCDIC LQ ROMAN-8 LQ OCR-A OQ (Not Available in 2X Wide & 2X High) ML EURO (858) FD OCR-B OQ (Not Available in 2X Wide & 2X High) ML EURO (858) DF ROMAN 8 FD PC ENGLISH DF... -
Page 22: Security Menu
ID Number: Ticket Out Fault: Off Ticket Sensor: On Toledo Interface: Off Print Mode: Standard Fairbanks Interface: Off Eat<LF>after<CR>: Off High Impact: Off Reverse Feed: Off Character Config: Normal Font: Epson FX FD Figure 4-7. Options Menu Example TicketPress Operator’s Manual... -
Page 23: Interface Menu
Reset the value of all the items for all interfaces to factory default values. Interface Menu The INTERFACE menu is used to configure the various operating modes, current Double Strike time and date, and ticket ID values of the TicketPress . Enter Setup and select the INTERFACE menu as describe earlier. Value Action RS-422 Selects whether the standard RS-232 interface or the installed optional interface is active. -
Page 24: Baud Rate
4.4.4 Parity Parity None Value Action None Selects the parity checking requirements for the serial data bits. This must be set to match the parity setting Even on the host computer. TicketPress Operator’s Manual... -
Page 25: Dtr (Data Terminal Ready)
4.4.5 DTR (Data Terminal Ready) Selects the condition to be reflected by the DTR signal (pin 20 of the RS-232 Power On/Off interface). Value Action In most cases, especially those involving a MODEM, this signal should be set to indicate Power On/Off. Power On/Off Online/Offline Will cause DTR to indicate a buffer full condition, that there is a printer fault condition, or that the printer is in... -
Page 26: Echo (Enabled Data Echo)
Clear To Send (ignored) (Printer input) Data Set Ready (ignored) (Printer input) Ground Carrier Detect (ignored) (Printer input) Print (Open collector output pulsed low when Print is pressed on front panel) Ground Data Terminal Ready (Printer output) TicketPress Operator’s Manual... -
Page 27: Weight Extraction
Weight Extraction This section describes the TicketPress data input requirements and the resulting printed output format when the Print Mode is set to Weight Extraction . There are two modes available. The information provided by the indictor is sent to the TicketPress as data “records”... -
Page 28: Data Input Record - Toledo Mode = Yes
<WWWWWWW> = Displayed weight. Six digits, no decimal point or sign Non-significant leading zeros are replaced with spaces in lb weight unit mode. <TTTTTT> = Tare Weight. Six digits, no decimal point or sign. <CR> = Carriage Return (0 x 0d) TicketPress Operator’s Manual... -
Page 29: Printed Output
The weight and units values are as received from the indicator. The time, date, and ticket ID are supplied according to the TicketPress configuration. Printer output: WWWWWWW UU HH:MM xM MM/DD/YY CCCCCCCC CRLF... -
Page 30: Rs-422 And 20Ma Current Loop Interfaces
To install either an RS-422 or a 20mA Current Loop interface, perform the following steps. The TicketPress and the optional interfaces contain devices that may be damaged by static electricity discharge. Please follow common static protection procedures. Damage caused by static discharge is not covered by the TicketPress warranty. - Page 31 2. Remove the two cover screws on the back of the printer. 3. Loosen the two side screws. Figure 6-3. Removing Printer Top Cover 4. Spread the sides away from the center of the printer, then lift the rear of the cover and rotate it off the base of the printer.
- Page 32 Refer to the “Interface Menu” on page 19. 12. Make sure the host cable connector is wired as described in the appropriate section below and connect the cable to the printer. TicketPress Operator’s Manual...
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Page 33: Rs-422 Interface
RS-422 Interface When pre-installed at the factory, the default configuration for this interface is as follows. To modify these settings, refer to “Interface Menu” on page 19. Interface Menu Item Value Interface RS-422 Baud Rate 9600 Data Bits Stop Bits Parity None Power On/Off... -
Page 34: 20Ma Current Loop Interface
25 + 9V 20mA Current Loop Serial Interface Connector 13 - Out 10 + In 19 + Out 7 - Out 24 - 18 9 -14 Active 20mA Current Loop Active 20mA Current Loop Passive Echo Output TicketPress Operator’s Manual... -
Page 35: Maintenance And Troubleshooting
Maintenance And Troubleshooting Fault Messages There are two types of faults that may occur. • “Recoverable” faults are those where printing has been interrupted, but which may be corrected in a way that allows printing to continue. • “Fatal” faults are those where the printer cannot necessarily resume printing the correct data and/or in the correct print position. -
Page 36: Preventive Maintenance
Preventive Maintenance TicketPress is designed for harsh environments requires very little preventive maintenance. It is only suggested that you periodically clear out any excessive paper dust, paying particular attention to cleaning the ticket. The ticket sensor and surrounding area may be cleaned with a short blast from a can of compressed air. -
Page 37: Printer Commands
Printer Commands Communications This section describes various methods of controlling the flow of data to and from the printer. Unlike other sections describing printer commands, the descriptions in this section indicate whether the command is one that is “received” by the printer, or “transmitted” by the printer. Note that some handshaking methods are only supported by the RS-232 Serial interface and are not supported for the IrDA, Bluetooth, or Wi-Fi interfaces. -
Page 38: Control Character Commands
Carriage Return (End of Field Data; Print Buffer Contents) Ctrl-T Toggle High Print 2xH Ctrl-V Request Time and Date Ctrl-W Toggle Weight to 2xWde and 2xHigh. Ctrl-Z Clears Buffer - Requires Power Cycle ASCII Character Table ASCII ASCII ASCII ASCII “ & XOFF < > TicketPress Operator’s Manual... -
Page 39: Selected Replacement Parts
Selected Replacement Parts Inside Figure 8-1. Selected Replacement Parts Printer Commands... - Page 40 Table 8-1. Selected Replacement Parts Item # Part # Part # Description Comments Accessories 128030 92658 RS-422 Interface, TicketPress 128029 92659 20mA Interface, TicketPress 128031 92660 Ribbon, TicketPress Major Components 130514 92674 Overlay, Control Panel, TP 130518 92673 Paperguide, TP...
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Page 41: Indicator Connection Set-Up Samples
Indicator Connection Set-up Samples 120 Plus Indicator can be connected to the 120 indicator at baud rates of 300 to 19200 bps. Communications cable Ticket Press connections are made to the terminal blocks in the 120 as shown in the following tables. For connections not using hardware handshaking (CTS/DTR ), install a jumper between pins 4 and 5 on the printer end of the serial cable. - Page 42 J10-4 +20mA OUT +20mA IN Table 8-9. 20 mA Connections 920i Indicator - Port 4 Ticket Press Printer Description Serial Port Pin Description J10-5 -RS-422 OUT -RS-422 IN J10-6 +RS-422 OUT +RS-422 IN Table 8-10. RS-422 Connections TicketPress Operator’s Manual...
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Page 43: Specifications
Specifications Printing Characteristics Line Length: 3.33”, 40 Characters at 12 characters per inch Print Speed: 200 characters per second Character Set: Full 128 ASCII Character Set Character Attributes: Double High/Wide, Double Strike, Reverse Printing Ticket Thickness Control: Automatic Ribbon Ribbon: Ink Cartridge, 3 Million Characters Ticket Handling Friction Feed:... -
Page 44: Glossary Of Terms
A method used for detecting errors within a single character transmitted or parity received via an interface. Initialization of various operating parameters of the printer to the value or state reset assumed when the printer is powered on (default values). TicketPress Operator’s Manual... -
Page 45: Ticketpress Limited Warranty
TicketPress Limited Warranty Rice Lake Weighing Systems (RLWS) warrants that all RLWS equipment and systems properly installed by a Distributor or Original Equipment Manufacturer (OEM) will operate per written specifications as confirmed by the Distributor/OEM and accepted by RLWS. All systems and components are warranted against defects in materials and workmanship for one year. -
Page 46: For More Information
1 to reach on-call personnel. Fax Number 715-234-6967 Email • US sales and product information at prodinfo@ricelake.com • International (non-US) sales and product information at intlsales@ricelake.com Mailing Address Rice Lake Weighing Systems 230 West Coleman Street Rice Lake, WI 54868 USA TicketPress Operator’s Manual... - Page 48 230 W. Coleman St. • Rice Lake, WI 54868 • USA U.S. 800-472-6703 • Canada/Mexico 800-321-6703 • International 715-234-9171 • Europe +31 (0) 88 2349171 www.ricelake.com www.ricelake.mx www.ricelake.eu www.ricelake.co.in m.ricelake.com © Rice Lake Weighing Systems PN128032 Rev B 05/14...
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